Howto:Quality Management Suite - Enghouse - 3rd Party Product

Enghouse Interactive’s Quality Management Suite is a feature-rich call recording solution that is utilised by businesses of all sizes across the world for compliance, security or improving service levels. And it is a preferred interaction recording product for many of our resellers because it is so easy to sell, install and support.

Quality Management Suite is integrated with Innovaphone and can be used as a standalone third party recorder, or in conjunction with the Voxtron Communication Center solution, also from Enghouse, with full integration between QMS and VCC.