Howto:Samwin 10 with innovaphone: Difference between revisions

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(Created page with "==Applies To== * samwin V10 in combination with any innovaphone PBX V13. <!-- Keywords: enter keywords, foreign translations and/or synoyms not appearing in the article here for better search results --> ==More Information== This article describes how to configure a innovaphone solution together with the samwin application. samwin is a software supported telephone operator console and contact center solution. TAPI commandos control the telephone function which are...")
 
 
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The connection between samwin and innovaphone PBX runs over sip
The connection between samwin and innovaphone PBX runs over sip


===Problem Details===
===Innovaphone Configuration===
===System Requirements===
===innovaphone Configuration===


====Configure a Gateway Object within the innovaphone PBX====
====Configure a Gateway Object within the innovaphone PBX====


Configure in the innovaphone PBX an Gateway Object with Name and Number.
Configure in the innovaphone PBX an Gateway Object with Name and Number.
for example: Name: SAMwinCBC and Number: 900
[[File:Innovaphone Gateway Object.png|none]]
This Number (900) is the SAMwin CBC Operator Extension.
You need this Object also for the SIP connection to the SAMwin CBC application.
 
[[File:Samwin 10 with innovaphone 01.png|thumb]]
 
 
====Configure an Interface in Gateway GK====
====Configure an Interface in Gateway GK====
The Proxy IP has to be set to the IP of the samwin Server and Mode has to be set to “Gateway without Registration”.
The Proxy IP has to be set to the IP of the samwin Server and Mode has to be set to “Gateway without Registration”.
 
[[File:Innovaphone Gateway GK.png|none]]
[[File:Samwin 10 with innovaphone 02.png|thumb]]
===samwin Configuration===
 


====Configure the samwin Manager SIP Gateway====
====Configure the samwin Manager SIP Gateway====
Create a new SIP Gateway and enter the Innovaphones IP as Remote address.
Create a new SIP Gateway and enter the Innovaphones IP as Remote address.
[[File:samwin configuration.png|none]]


[[File:Samwin 10 with innovaphone 03.png|thumb]]


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Latest revision as of 14:43, 24 April 2024

Applies To

  • samwin V10 in combination with any innovaphone PBX V13.


More Information

This article describes how to configure a innovaphone solution together with the samwin application. samwin is a software supported telephone operator console and contact center solution. TAPI commandos control the telephone function which are directly sent to the innovaphone PBX. The connection between samwin and innovaphone PBX runs over sip

Innovaphone Configuration

Configure a Gateway Object within the innovaphone PBX

Configure in the innovaphone PBX an Gateway Object with Name and Number.

Innovaphone Gateway Object.png

Configure an Interface in Gateway GK

The Proxy IP has to be set to the IP of the samwin Server and Mode has to be set to “Gateway without Registration”.

Innovaphone Gateway GK.png

samwin Configuration

Configure the samwin Manager SIP Gateway

Create a new SIP Gateway and enter the Innovaphones IP as Remote address.

Samwin configuration.png