Howto:Softwarephone and terminal server enviroment or thin clients

Having innovaphone softphone running on thin clients

Applies To

This information applies to

• innovaphone softphone

More Information

informations about thin clients and Client/Server [1]

Problem Details

The softphone needs a local soundcard, that menas it makes little sence connecting an Usb Headset or an IP10 (Usb phone) on the server in the server room and pass the Usb cable till the local workplace.

You want to connect the Usb audio cable on the local Pc you are working on - the Thin Client.

As the whole user interface (e.g Windows and Applications) is running on the server, you will need an Usb sound proxy (Client Audio Mapping in Citrix Speak), and will look like this:

IP10 <--usb--> Thin Client (PC) <---- TCP/IP -------> Server (Citrix Metaframe)

In the thin client from the Usb sound proxy on the client to the Usb sound data must be uncompressd conversation to the Server , becase there is the softphone running.

There wthe data will be processed compressd and send via IP.

This is not a nice soloution - bandwithwasting and delay creating (having an extra delay for Thin client to the server).

It is possible to run the softphone via Citrix.

from Citrix Metaframe 3.0 and Citrix 4.0

But the IP10 Keypad will not be mapped (therefore you would need an Usb keypad proxy ) so only with Usb Headset possible.

The Microsoft Terminalsoloution does not support Audio-mapping at all.

A Thin Client with Windows operating system and a Cpu > 500MHz is a nice variant

Here you install the Softphone locally and run on it the Citrx Client- but be aware maybe here you can´t acess the softphone client because it is hidden from the citrix-client window.