Howto:Wakemeup - Mediterranean Consulting - Partner App: Difference between revisions

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[[Image:MediterraneanLogo.png||200px|right]]
[[Image:LOGOMC150.png||200px|right]]


==Product Name==
==Product Name==
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<!-- Place optional company logo. Don't change logo size. -->
[[Image:MediterraneanLogo.png|150px]]
[[Image:LOGOMC150.png|150px]]


<!-- Give some introducting words about the vendor itself. -->
<!-- Give some introducting words about the vendor itself. -->
<!-- At max 3 sentences, no novels. -->
<!-- At max 3 sentences, no novels. -->


Mediterranean Consulting is a consulting firm founded by consultants with extensive experience, specialized in strategy, technology, organization and quality.
Mediterranean Consulting is a consulting firm founded by experienced consultants specializing in strategy, technology, organization, and quality.


Growth and evolution form the basis for the development of our professional team, which allows us to ensure the appropriate level of customer service.
Growth and evolution are the basis for developing our professional team, which allows us to ensure the appropriate level of customer service.  


One of our main signs of identity is proximity and empathy with the client. In other words, we do everything from the redesign of an organization, based on process improvement, to their implementation. In other words, we stay until the end accompanying the client.
Our unique identity is defined by our close-knit relationships and empathetic approach to clients. We do everything from the redesign of an organization, based on process improvement, to its implementation. In other words, we are steadfast partners with our clients until the end.  


The relationships established with our clients are based on collaboration and commitment to results.
The relationships established with our clients are based on collaboration and commitment to results.
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<!-- For further information refer to vendor product website via link -->
<!-- For further information refer to vendor product website via link -->
Refer to the Mediterranean Consulting product pages for [https://www.mediterranean-consulting.com/wakemeup Wake me up!]
Refer to the Mediterranean Consulting product pages for [https://www.mediterranean-consulting.com/wake-me-up/ Wake me up!]
 
==Functions==
==Functions==
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<!-- List compatible major innovaphone firmware versions. Several listings are valid -->
<!-- List compatible major innovaphone firmware versions. Several listings are valid -->
* Innovaphone V13   
* Innovaphone V13   
* Innovaphone V14
===Application versions used for interop testing===
===Application versions used for interop testing===
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* Mediterranean Consulting Wake Me Up Version 1.0  
* Mediterranean Consulting Wake Me Up Version 2.0  
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* Tested on pbx IP311 firmware version V13r2 sr7
* Tested on pbx IP311 firmware version V13r3 sr12
* Available in the innovaphone App store
* Available in the innovaphone App store
===New features in version 2.0===
* Call to groups
* Highlighting failed and redirected calls


==Configuration==
==Configuration==
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With the Wake Me Up button, either from ALL APPS or from Home Apps, you can open the App.
With the Wake Me Up button, either from ALL APPS or from Home Apps, you can open the App.


[[Image:wakemeup 01.jpg]]
[[Image:Wake-me-up 01.jpg]]
 


Once the App is opened, you can configure the waiting queue to be used, the duration of the call, and the redirection of the call if the user does not pick up the phone.
Once the App is opened, you can configure the waiting queue to be used, the duration of the call, and the redirection of the call if the user does not pick up the phone.


[[Image:wakemeup 02.jpg]]
[[Image:Wake-me-up 02.jpg]]
 


A call to an extension can be programmed.
A call to an extension can be programmed.


[[Image:wakemeup 03.jpg]]
[[Image:Wake-me-up 03.jpg]]
 


You can see the list of scheduled calls.
You can see the list of scheduled calls.


[[Image:wakemeup 04.jpg]]
[[Image:Wake-me-up 04.jpg]]
 


==Contact==
==Contact==

Latest revision as of 18:47, 11 February 2024

LOGOMC150.png

Product Name

Mediterranean Consulting Wake me up!

Certification Status

Referralprod.PNGThis product is listed due to a customer testimonial. No tests have been conducted by innovaphone.

Testing of this product has been finalized 15th February, 2022.

Category

Application-middlewares

Vendor

LOGOMC150.png


Mediterranean Consulting is a consulting firm founded by experienced consultants specializing in strategy, technology, organization, and quality.

Growth and evolution are the basis for developing our professional team, which allows us to ensure the appropriate level of customer service.

Our unique identity is defined by our close-knit relationships and empathetic approach to clients. We do everything from the redesign of an organization, based on process improvement, to its implementation. In other words, we are steadfast partners with our clients until the end.

The relationships established with our clients are based on collaboration and commitment to results.

Mediterranean Consulting

Description

This application allows you to manage the wake-up service of a hotel. The user with access to the application (usually the hotel reception), assigns to a room the date and time in which he wishes to be woken up. Wake me up! makes the automatic call at the established date and time. The call queue is configured to load the audio file that Wake me up! should play during the call. The application records the result of the call.

Refer to the Mediterranean Consulting product pages for Wake me up!

Functions

Wake-up service for the hotel sector. It allows to offer hotel clients an integrated wake-up service with the pbx.

Licensing

One license per user with any number of devices This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!

Versions

Compatible innovaphone firmware versions

  • Innovaphone V13
  • Innovaphone V14

Application versions used for interop testing

  • Mediterranean Consulting Wake Me Up Version 2.0
  • Tested on pbx IP311 firmware version V13r3 sr12
  • Available in the innovaphone App store

New features in version 2.0

  • Call to groups
  • Highlighting failed and redirected calls

Configuration

With the Wake Me Up button, either from ALL APPS or from Home Apps, you can open the App.

Wake-me-up 01.jpg

Once the App is opened, you can configure the waiting queue to be used, the duration of the call, and the redirection of the call if the user does not pick up the phone.

Wake-me-up 02.jpg

A call to an extension can be programmed.

Wake-me-up 03.jpg

You can see the list of scheduled calls.

Wake-me-up 04.jpg

Contact

Mediterranean Consulting Barcelona S.L.
C/Marinel·lo Bosch 115-B
08222 Terrassa / Barcelona / España
Tel: +34 93 537 12 22
Mail:info@mediterranean-consulting.com
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