Reference8:Configuration/General/License/Client: Difference between revisions

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= Download licenses =
= Download licenses =
Here you can make the IP800 download pre-generated licenses from [http://my.innovaphone.com my.innovaphone.com].
Here you can make the IPxxx download pre-generated licenses from [http://my.innovaphone.com my.innovaphone.com].
Only licenses that match the serial number of the IP800 will be downloaded.
Only licenses that match the serial number of the IP800 will be downloaded.


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*In a second step the invalidation document in transferred to [http://my.innovaphone.com my.innovaphone.com].
*In a second step the invalidation document in transferred to [http://my.innovaphone.com my.innovaphone.com].
Upon successful transfer the returned licenses are booked to your account balance.
Upon successful transfer the returned licenses are booked to your account balance.
= Error codes =
== DNS failed ==
Your IPxxx failed to resolve the license manager's domain name.
Check the IP configuration of your IPxxx.
== Server unreachable ==
DNS lookup for license manager's domain name was successful, but connection establishment failed anyway.
Check the IP configuration of your IPxxx.
== Server certificate rejected ==
Server has been connected, but server's certificated has been rejected.
Open the certificate manager on your IPxxx and make the server's certificated trusted.
== You do not have access rights to this device ==
License manager rejected IPxxx due to failed client authentication. Enter or double check the configured account.
== No licenses available ==
No licenses have been prepared for your IPxxx. Visit the license manager web interface and prepare licenses for your IPxxx.

Revision as of 13:15, 23 October 2009

Config account

Here you can enter and save your authorization credentials.

Download licenses

Here you can make the IPxxx download pre-generated licenses from my.innovaphone.com. Only licenses that match the serial number of the IP800 will be downloaded.

After successful download the licenses are displayed for inspection. You can verify the licenses and save permanently on the IP800.

Invalidate licenses

Here you can invalidate your current licenses irrevocably in order to re-create new licenses for this or another hardware. The license invalidation is a two-step process:

  • In a first step the installed licenses and the device certificate are invalidated.
  • In a second step the invalidation document in transferred to my.innovaphone.com.

Upon successful transfer the returned licenses are booked to your account balance.

Error codes

DNS failed

Your IPxxx failed to resolve the license manager's domain name. Check the IP configuration of your IPxxx.

Server unreachable

DNS lookup for license manager's domain name was successful, but connection establishment failed anyway. Check the IP configuration of your IPxxx.

Server certificate rejected

Server has been connected, but server's certificated has been rejected. Open the certificate manager on your IPxxx and make the server's certificated trusted.

You do not have access rights to this device

License manager rejected IPxxx due to failed client authentication. Enter or double check the configured account.

No licenses available

No licenses have been prepared for your IPxxx. Visit the license manager web interface and prepare licenses for your IPxxx.