Howto:CTI Remote Test PBX

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innovaphone provides a CTI Test PBX. This system allows partners to do a quick test of their CTI software easily without the need to set up their own system.


You can access the demo PBX on

To view the PBX administration user interface, use the viewer account

User: viewer
Password: viewer

To access SOAP, use the _TAPI_ user

User: _TAPI_
Password: soap

Here is how your TAPI configuration should look like:


To look at the PBX's administration user interface, open in your browser and use viewer as both user name and password when you are asked for:


You can verify your SOAP connection using the SOAP status page on the PBX. Click on Administration / PBX / SOAP and you will see all current SOAP connections:


Available Users / Lines

NB: the user object names have changed.

The following users are available for CTI:

User Short Name Extension Device Remark
PBX User One (was: CTI10) user-1 (was: cti10) 11 user-1 (was: cti10)
CTI20 cti20 20 cti20
CTI30 cti30 30 cti30
Always-Busy Always-Busy 90 cti10 no t available anymore
Trunk (was: Amt) Trunk (was: amt) 0 amt simulated trunk line, not functional

Here is the corresponding PBX user list:


With a V8 TSP with Map PBX Devices to Lines enabled, your choice of available TAPI lines looks like this:


With a V7 TSP or with a V8 TSP with Map PBX Devices to Lines disabled, your choice of available TAPI lines looks like this:


Monitoring CTI Scenarios

There are 2 places which are useful to see what is going on.

A) The PBX calls screen. Click on Administration / PBX / Calls to see a real time view of current calls:


B) A more precise picture can be obtained using the log screen. Click on Administration / Diagnostic / Logging to get to the log screen. The click on syslog to see a listing of all call events in your test scenario:


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