Howto:CTI Remote Test PBX
innovaphone provides a CTI Test PBX. This system allows partners to do a quick test of their CTI software easily without the need to set up their own system.
You can access the demo PBX on http://demo.innovaphone.com/PBX0/ADMIN/pbx_config.xml?xsl=admin.xsl.
To view the PBX administration user interface, use the viewer account
To access SOAP, use the _TAPI_ user
Here is how your TAPI configuration should look like:
To look at the PBX's administration user interface, open http://demo.innovaphone.com/ in your browser and use
viewer as both user name and password when you are asked for:
You can verify your SOAP connection using the SOAP status page on the PBX. Click on Administration / PBX / SOAP and you will see all current SOAP connections:
Available Users / Lines
NB: the user object names have changed.
The following users are available for CTI:
|PBX User One (was: CTI10)||user-1 (was: cti10)||11||user-1 (was: cti10)|
|Always-Busy||Always-Busy||90||cti10||no t available anymore|
|Trunk (was: Amt)||Trunk (was: amt)||0||amt||simulated trunk line, not functional|
Here is the corresponding PBX user list:
With a V8 TSP with Map PBX Devices to Lines enabled, your choice of available TAPI lines looks like this:
With a V7 TSP or with a V8 TSP with Map PBX Devices to Lines disabled, your choice of available TAPI lines looks like this:
Monitoring CTI Scenarios
There are 2 places which are useful to see what is going on.
A) The PBX calls screen. Click on Administration / PBX / Calls to see a real time view of current calls:
B) A more precise picture can be obtained using the log screen. Click on Administration / Diagnostic / Logging to get to the log screen. The click on syslog to see a listing of all call events in your test scenario: