Howto:CallAction - MediaRunway - Partner App
Product Name
MediaRunway Call Action
Certification Status
This App is listed due to a customer testimonial. No tests have been conducted by innovaphone.
Testing of this product has been finalized April 2023.
Category
Computer Telephony Integration and Unified Messaging / Unified Communication
Vendor
MediaRunway is an ITC enterprise that provides its customers with contemporary IT services in all areas - Your business, our solution.
Description
Call Action connects ERP, CRM and other systems through a centralized adjustable call behavior for incoming but also terminated calls. Whether website call or Windows application, with or without individual employee parameters.
MediaRunway - About this application
Functions
Licensing
Licensing: One license per user with any number of devices. No floating licensing, only the users who got a configured license have access. For licensing and test licensing please contact myApps-sales@mediarunway.com.
Example: "Hello MediaRunway, we would like to purchase the Call Action app. Here is our authentication key 1113335557. A one year license for 10 users would fullfill our needs. Please send us the license key as fast as possible. Best reagards"
Enter license key and activate user license: Simply enter the license key that you received from us. After that, you should see the valid date of your license and the number of available user licenses. Next to the desired user name, activate or deactivate the user's license.
Prerequisites
Knowledge about installing an App, adding the App Object for the users. The steps of the installation process are the same as described in this article "Callback - Install App from App Store" only with different names. We need to install the app, add an app instance, and the app objects, the names of these can be found in the "Configuration" area of this article.
What you need is this Wiki article and a valid license. For a valid license please install the app and in the admin area of the app you will find the authentication key. Please send us this authentication key, together with the number of users and the desired license period to myApps-sales@mediarunway.com.
Versions
- MediaRunway Call Action 1.0 (132xxx sr13)
Compatible innovaphone firmware versions
- MediaRunway Call Action 1.0 (132xxx sr13)
- innovaphone V13r2, V14r1
Application versions used for interop testing
- MediaRunway Call Action 1.0 (132xxx sr13)
- innovaphone IPVA V13r2sr13
Configuration
...
Installation
The steps of the installation process are the same as described in this article "Callback - Install App from App Store" only with different names. You have to install the app, add an app instance, and the app objects.
Contact
| MediaRunway GmbH & Co. KG |
| Venloer Str. 8 |
| D-41569 Rommerskirchen |
| Tel: +49 2183 80628-0 |
| Mail: myApps-sales@mediarunway.com |
| Support: myApps-support@mediarunway.com |
| Website: MediaRunway.com |
For any questions please refer to our contact page.