Howto:Callback Manager App - effexx - Partner App
Product Name
effexx CallbackManager-App
Certification Status
This App is listed due to a customer testimonial. No tests have been conducted by innovaphone.
Category
Vendor
In order to make your business infrastructure and your communication processes efficient and secure, you not only need innovative technologies, but also solutions that are precisely tailored to your specific goals and requirements. The areas of telecommunications, information technology, security and software technology are constantly changing. Optimizing your technology flow requires selecting products and technologies that bring measurable benefits to your business. effexx advises you reliably, competently and individually on this.
Description
Functions
- Manage missed Calls of Waiting Queues
- Create a Daily Dashboard of callcounters
Provided APIs
- Websocket
- RccApi
Licensing
One License per monitored Queue is required for this app.
Prerequisites
- If you use myApps via browser, https is required
Versions
Compatible innovaphone firmware versions
- innovaphone V13r3 SR4
Application versions used for interop testing
- effexx CallbackManager-App 130001
- innovaphone V13r3 SR4
- innovaphone AP Platform 100013
Configuration
Install the App
The following series of images shows the installation sequence of the SendNumber app from the AppStore.
Callback Manager - Admin App
Callback Manager - User App
Release Notes
Contact
effexx its GmbH
Obere Industriestraße 8
57250 Netphen
Peter Stock
Tel: +49 271 7095-220
Fax: +49 271 7095-4200
E-Mail: apps@effexx.com