Howto:EasyConnect - XQTING - Partner App

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XQting logo.png

Product Name

XQTING EasyConnect

Certification Status

Referralprod.PNGThis App is listed due to a customer testimonial. No tests have been conducted by innovaphone.

This App has been listed October 2022.

Category

Application-middlewares

Vendor

XQting logo.png


XQTING (pronounced as 'executing') is a Belgian system integrator and supplier of bespoke software.
We have a very strong background in telephony and contact centers.
XQTING made the innovaphone apps for K-BusinessCom and Snom.

XQTING - About us

Description

With EasyConnect, XQTING makes it easy to integrate with innovaphone. It makes REST APIs available and, via webhooks, the EasyConnect app can notify your (low code) application of certain events, such as call monitoring or administrative changes.

Functions

Admin REST API
Allows you to retrieve one or more PBX objects of a specific type. Optionally look for an object with a specific name. PBX objects can also be added, updated or deleted.

RCC REST API & Webhook notifications
Allows you to get notifications about ongoing calls for the users that are monitored by the EasyConnect application. These notifications are meaningful events with additional call information that you can use to update your back-end systems, such as ERP and CRM systems. The REST API allows you to perform the common call commands, such as making a call, answering and ending a call.

Contacts REST API (coming soon)
From version 13r3 onwards, innovaphone has improved the contacts app and allows you to manage the contacts list. The EasyConnect Contacts REST API functions will allow you to get, add, edit and remove contact list items from your PBX. This way, you can easily synchronize the innovaphone contact list with an external source (ERP, CRM)

EasyconnectSwagger.jpg

Licensing

EasyConnect only functions with a valid XQTING license file.
The license file is linked to the MAC address of the innovaphone PBX. The file also contains the number of licenses ordered for each API.
Applying for a license is very simple and is done via the XQTING website.
First, you have to indicate whether you are a reseller or an enduser. Then enter the company details, your email address and the number of licenses for each API. It is also possible to request a test license for 30 days.
For additional pricing information, please contact Jan Vidts (coordinates - see below).

Prerequisites

None

Versions

Compatible innovaphone firmware versions

  • innovaphone V13r3
  • innovaphone V13r2

Application versions used for interop testing

  • XQTING EasyConnect: v1129
  • innovaphone V13r3sr3
  • innovaphone V13r2sr16

Releases

13r2 231206 sr5

  • add conference ID to webhook event
  • various fixes and improvements

13r2 1417 sr4

  • fix bugs with Contacts API

13r2 1381 sr3

  • add Contacts API (create, read, update and delete) [innovaphone V13r3 required]

13r2 1192 sr2

  • add call redirect, reroute and transfer

13r2 1160 sr1

  • solves a problem when loading the EasyConnect frontend in the myApps desktop application

13r2 1151 final

  • initial release

Configuration

EasyconnectCfg.jpg


Refer to manual on the website.

Contact

XQTING
Jan Vidts
Buchtenstraat 7b301
9051 Sint-Denijs-Westrem (Ghent) - Belgium
Tel: +32 9 395 18 80
Mob: +32 475 345 555
Mail: Jan Vidts

For any questions please refer to our contact page.

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