Howto:How to read the call screen: Difference between revisions

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In the trace and in the log you can see the following:
In the trace and in the log you can see the following:


G729AB,60(0,0)
G729AB,60(0,0)
Codec, packet size (delay in ms, jitter in packets) it is shown two times for incoming and outgoing traffic.


Codec, packet size (delay in ms, jitter in pieces) it is shown two times for in and out traffic.


In the pbx under call it looks like that:
In the PBX under call it looks like that:


G729AB (30,7,241)
[[image:PBX calls.png]]


Codec (delay in ms, jitter in pieces, packet lost in pieces) it is shown two times for in and out traffic
G729AB (30,7,241)
Codec (delay in ms, jitter in packets, packet loss in packets) it is shown two times for incoming and outgoing traffic.


==How to interpret those values==
==How to interpret those values==

Revision as of 19:23, 10 February 2016

How to analyse /interpret call values in the log / trace / PBX -> calls

Applies To

This information applies to

  • innovaphone pbx

all builds

More Information

Problem Details

Reading the call screen values of delay, jitter and packet loss isn’t self explaining.

Call Screen Description

In the trace and in the log you can see the following:

G729AB,60(0,0)

Codec, packet size (delay in ms, jitter in packets) it is shown two times for incoming and outgoing traffic.


In the PBX under call it looks like that:

PBX calls.png

G729AB (30,7,241)

Codec (delay in ms, jitter in packets, packet loss in packets) it is shown two times for incoming and outgoing traffic.

How to interpret those values

You must distinguish between in-house (switched net) and WAN, furthermore the values are related to each other.

The following values are "normal" limits, but it is also possible that you have a rather good call quality with values which are ("much") higher.

It is up to the administrator to interpret this values in the context.

For example if you lose 20 packets in a two minute call, it is much more bad then losing 20 packets in a 2 hour call.


in-house connections:

(<5/0-9/-)

WAN connections:

(150/16-25/<10)


Related Articles

PBX call screen description