Howto:Ilink-crm-ext- ilink - Partner App: Difference between revisions

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* vendorname productname versionno
* ilink ilink-crm-ext 1008 final, 27/03/2023
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* innovaphone V13r2 or higher
* innovaphone V13r2


==Configuration==
==Configuration==

Revision as of 15:12, 2 May 2023

Ilink.jpg

Product Name

ilink Kommunikationssysteme GmbH ilink CRM Extensions

Certification Status

Category

Vendor

Ilink.jpg


ilink - About us

Description

ilink CRM Extensions is a slim and flexible Windows application for inbound caller recognition and for dialing phone numbers through company phones with a click. And it works in home offices, too!

A popup window displays information like caller name, company, location, and phone number for inbound calls. This information is directly taken from your CRM system, from your address book, or from public telephone directories. Using the „Open Contact“ button, the user directly opens the corresponding contact view of his CRM client. Dial with single click from many CRM systems, or use the hotkey to dial from almost all Windows applications.

Supported CRM systems include:Act!, Datev, Goldmine Premium Edition, HCL Connections, HCL Notes, HubSpot, Maximizer CRM, Microsoft Dynamics CRM, Microsoft Outlook + Exchange Public Folder, Netsuite, ODBC databases - customizing through SQL commands, Sage CRM, Salesforce.com, SAP, Sugar CRM, Tigerpaw CRM, vCard / LDAP.

Supported online telephone books: telefonbuch.de (Germany), Das Örtliche (Germany), local.ch (Switzerland), search.ch (Switzerland), herold.at (Austria), whitepages.com (USA).

ilink - About this application



Functions

Provided APIs

Licensing

https://www.ilink.de/ilink-crmext/license.html

Prerequisites

Versions

Compatible innovaphone firmware versions

  • innovaphone V13r2 or higher

Application versions used for interop testing

  • ilink ilink-crm-ext 1008 final, 27/03/2023
  • innovaphone V13r2

Configuration

https://www.ilink.de/ilink-crmext/install-configuration.html

Contact

ilink Kommunikationssysteme GmbH
Kurfürstendamm 67
10707 Berlin Germany
Tel: +49 30 28526 1254
Mail: info@ilink.de

For any questions please refer to our contact page.

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