Howto:Poly VVX - Poly - 3rd Party Product

Product Name

Poly Poly VVX phones

Certification Status

This product is listed due to a customer testimonial. No tests have been conducted by innovaphone.

Category

SIP hardware and software endpoints

Vendor

About us

Poly is a global communications company that powers meaningful human connection and collaboration.

Poly combines legendary audio expertise and powerful video and conferencing capabilities to overcome the distractions, complexity and distance that make communication in and out of the workplace challenging.

Poly believes in solutions that make life easier when they work together and with our partner’s services. Our headsets, software, desk phones, audio and video conferencing, analytics and services are used worldwide and are a leading choice for every kind of workspace.

Below a selection of Poly solutions for the modern workplace that were tested with Innovaphone PBX release 13r1 sr4

Description

Desk phones
VVX 150	VVX 250	VVX 350	VVX 450
Ideal for Common Area Phone deployments - 132x64 Monochrome backlit display - 2 line keys - 4 soft keys - In-call keys: Call transfer and Hold - Non illuminated audio keys - HD Voice - 2x 10/100 Ethernet ports VVX 150 datasheet [1]	Designed for SoHo, office environments, front line staff, retail, professional services - 2.8” Color backlit display - 4 line keys - 4 soft keys - In-call keys: - Call transfer and Hold - Illuminated audio keys - HD Voice - 1 USB port - 2x Gig-E ports VVX 250 datasheet [2]	Designed for knowledge whose work demand reliable connectivity and place moderate levels of calls - 3.5” Color backlit display - 6 line keys - 4 soft keys - In-call keys: Call transfer, Hold & Voice Mail - Illuminated audio keys - HD Voice - 2 USB ports (rear and side) - 2x Gig-E ports VVX 350 datasheet [3]	Designed for knowledge worker who place a high volume of calls and need many speed dials and feature keys to mimic key system performance - 4.3” Color backlit display - 12 line keys - 4 soft keys - In-call keys: Call transfer, Hold & Voice Mail - Illuminated audio keys - HD Voice - 2 USB ports (rear and side) - 2x Gig-E ports - Expansion module(s) VVX 450 datasheet [4]
The expansion modue EM50
		Ideal solution for high call volume handlers: receptionist, call attendants - 4.3” color backlit display - 30 line keys - 3 soft keys (pages) - 1 USB port (side) Up to 2 modules can be attached together via USB EM50 datasheet [5]
See here a demo of the unique feature of Poly phones: The Acoustic Fence[6]

Functions

• Initiate outgoing call (automatic call with no manual intervention, update of called party, correct call direction in call list) yes
• Initiate outgoing call (automatic call with no manual intervention, update of called party, correct call direction in call list) yes
• Answer incoming call yes
• Hold/Retrieve yes
• Transfer yes
• Distinctive incoming call treatment
• Call waiting
• Do not disturb
• Call Conference
• Call Park
• Voice Messages Center
• Shared Line
• Call Forward and divert
• Intercom (HS to HS)
• Called, calling, and connected party information
• Missed-call notification
• 1-touch speed dial
• Redial
• Zero touch provisioning, management, configuration and remote debugging via Polycom Device Management System
• Web Hook For Call Connected State
• SIP NATPR
• Call Quality Metrics Report to Polycom Device Management System
• Background Upgrades
• Integration with Voicebase and Deepgram Transcription Platform
• Application APIs
• Dynamic Search of Network Based Directory
• Up to 60 BLFs

innovaphone Reverse Proxy ready

• STUN yes (RFC8445)
• TURN yes (RFC8445)
• ICE yes (RFC8445)
• SIP/TCP yes (RFC3261)
• SIP/TLS yes (RFC3261)

innovaphone WebRTC ready

• Codec G.711 yes
• Codec OPUS yes
• DTLS encryption yes

Supported Codecs

• G.722 yes
• G.711 A-law yes
• G.711 y-law yes
• G.723.1 (53) no
• G.729A yes
• Opus yes (RFC, WB, NB)
• iLBC yes

DTMF Support

• Inband - DTMF tone are sent as inband audio signal
• RFC2833 - DTMF tone events are relayed per RFC2833
• SIPInfo - DTMF tones are relayed with SIP INFO request
• Auto - Method to use based on call setup negotiation (either Inband or RFC2833 can be negotiated)

Supports RFC3261 Digest Authentication Scheme (Section 22.4)

• Supports RFC3261 Digest Authentication Scheme (Section 22.4) yes

Support LDAP Phonebook

• Support LDAP Phonebook yes - RFC 3494

Version

Product versions used for interop testing:

• 3rd-Pty-Product Version: 6.4.0.2
• innovaphone 13r1 sr6 IPVA[13.2105]

Configuration

Innovaphone PBX: PBX--> Objects --> new

Poly VVX: load this code in an xml file and upload


<?xml version="1.0" encoding="UTF-8"?> <ParameterList>
<Object><Name>VoiceService.1.X_P2P.1.</Name>
<ParameterValueStruct><Name>InboundCallRoute</Name><Value X_UseDefault="Yes"></Value></ParameterValueStruct>
</Object>
<Object><Name>VoiceService.1.X_P2PGlobal.</Name>
</Object>
<Object><Name>VoiceService.1.VoiceProfile.1.</Name>
<ParameterValueStruct><Name>Name</Name><Value>Innovaphone</Value></ParameterValueStruct>
</Object>
<Object><Name>VoiceService.1.VoiceProfile.1.SIP.</Name>
<ParameterValueStruct><Name>ProxyServer</Name><Value>inno.voice-lab.local</Value></ParameterValueStruct>
<ParameterValueStruct><Name>ProxyServerPort</Name><Value>5060</Value></ParameterValueStruct>
<ParameterValueStruct><Name>ProxyServerTransport</Name><Value>TCP</Value></ParameterValueStruct>
<ParameterValueStruct><Name>RegistrarServer</Name><Value>inno.voice-lab.local</Value></ParameterValueStruct>
<ParameterValueStruct><Name>RegistrarServerPort</Name><Value>5060</Value></ParameterValueStruct>
<ParameterValueStruct><Name>UserAgentDomain</Name><Value>polycom-test.de</Value></ParameterValueStruct>
<ParameterValueStruct><Name>OutboundProxy</Name><Value>inno.voice-lab.local</Value></ParameterValueStruct>
<ParameterValueStruct><Name>OutboundProxyPort</Name><Value>5060</Value></ParameterValueStruct>
<ParameterValueStruct><Name>X_OutboundProxyTransport</Name><Value>TCP</Value></ParameterValueStruct>
</Object>
<Object><Name>VoiceService.1.VoiceProfile.1.Line.1.</Name>
<ParameterValueStruct><Name>Enable</Name><Value>true</Value></ParameterValueStruct>
<ParameterValueStruct><Name>X_DisplayLabel</Name><Value>VVX 450</Value></ParameterValueStruct>
<ParameterValueStruct><Name>X_DisplayNumber</Name><Value>250</Value></ParameterValueStruct>
</Object>
<Object><Name>VoiceService.1.VoiceProfile.1.Line.1.SIP.</Name>
<ParameterValueStruct><Name>AuthUserName</Name><Value>450</Value></ParameterValueStruct>
<ParameterValueStruct><Name>AuthPassword</Name><Value>1234</Value></ParameterValueStruct>
</Object>
<Object><Name>DeviceInfo.Time.</Name>
<ParameterValueStruct><Name>NTPServer1</Name><Value>0.de.pool.ntp.org</Value></ParameterValueStruct>
<ParameterValueStruct><Name>NTPServer2</Name><Value>1.de.pool.ntp.org</Value></ParameterValueStruct>
<ParameterValueStruct><Name>LocalTimeZone</Name><Value>GMT+01:00(Rome,Paris,Madrid)</Value></ParameterValueStruct>
<ParameterValueStruct><Name>DaylightSavingTimeEnable</Name><Value>true</Value></ParameterValueStruct>
<ParameterValueStruct><Name>DaylightSavingTimeStart</Name><Value>3/8/7/2</Value></ParameterValueStruct>
<ParameterValueStruct><Name>DaylightSavingTimeEnd</Name><Value>11/1/7/2</Value></ParameterValueStruct>
<ParameterValueStruct><Name>DaylightSavingTimeDiff</Name><Value>1</Value></ParameterValueStruct>
</Object>
<Object><Name>UserPref.</Name>
<ParameterValueStruct><Name>TimeFormat</Name><Value>13:35</Value></ParameterValueStruct>
<ParameterValueStruct><Name>DateFormat</Name><Value>Jan 31, 2014</Value></ParameterValueStruct>
</Object>
</ParameterList>

Contact

Company Name: Poly
Contact Name: Erich Rohrmayer
Tel: +49 89 262 059 102
Mobile: +49 151 182 380 26
Mail: erich.rohrmayer@poly.com