Howto:Trizwo WQ Status App - trizwo GmbH IT & Communication - Partner App: Difference between revisions

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{{FIXME|reason=Work in progress, still incomplete}}
<!-- to create a new entry here,
[[Image:Logo_trizwo_wq_support_app.png||200px|right]]
  - fill in all sections marked as "by vendor"
  - innovaphone will then complete the remaining sections (marked as "by inno")
 
  Please note that this article is in English only!
  feel free to ask presales in case you have any difficulties on editing wiki articles
  -->
 
<!-- by vendor:
  - upload your company and product logo (if any) in a suitable size (.png preferred)
  - replace images below with your logo
  -->
[[Image:product logo.png||200px|right]]
 
 
{{FIXME|reason=Note: Article - Name for SIP Providers 3rdparty product page should be Howto:Country-Provider-Productname-Year-SIP-provider.}}


==Product Name==
==Product Name==
<!-- by vendor:
<!-- Mandatory topic. -->
  Place here Official Product Name, as used in vendors product collateral
[https://www.trizwo.de/apps/ trizwo WQ Support App]
  If you have a dedicated product page (not a generic vendor page) in English, also put the link below
  -->
[http://www.company.com/products/myproduct.htm trizwo WQ Support App ]


==Certification Status==
==Certification Status==
<!-- by inno
<!-- do not remove comment. Will be added by innovaphone upon document check & app availablity on appstore -->
  - uncomment one of the stati below
<!-- {{Template:Compat_Status_referral_product_new}}
  - update date below
Testing of this product has been finalized xx April, 2022. -->
  -->
<!--{{Template:Compat Status "planned"}}-->
<!-- {{Template:Compat Status "in progress"}} -->
<!-- {{Template:Compat_Status_"referral_prod."|certificate=Tpl_sip.business_Toplink_SIP_Provider_-_product-cert.pdf}} -->
<!-- {{Template:Compat_Status_"engineered_prod."|certificate=Tpl_sip.business_Toplink_SIP_Provider_-_product-cert.pdf}} -->
<!-- {{Template:Compat_Status_"rec._prod."|certificate=Tpl_sip.business_Toplink_SIP_Provider_-_product-cert.pdf}} -->
<!--{{Template:Compat Status "tested"}} -->
<!-- {{Template:Compat Status "rejected"}} -->
<!-- {{Template:Compat_Status_"referral_prod."-no-certificate}} -->


<!-- Testing of this product has been finalized January 1st, 1970. -->
<span style="color:red">App not yet available in innovaphone-appstore</span>


<internal>
==Category==
Zertifikatsvorlagen liegen unter \\inno-sifi\dfs\Techserv\Testlab
<!-- Do not change this section and do not remove comments. Will be done by innovaphone upon document check -->
Beim Abschluss des Tests (egal ob gut, schlecht oder abgebrochen) <strong>bitte Nachricht an ptr</strong>!
[[Category:Partner_Apps|{{PAGENAME}}]]
<br>Bitte darauf achten, dass das Zertifizierungsdatum angegeben ist, also "Testing of this product has been finalized January 1st, 1970"
</internal>


==Category==
==Vendor==
<!-- by inno:
<!-- Mandatory topic. -->
  - select one or more of the available recommended product categories
[[Image:Trizwo_Logo_horizontal.png]] [http://www.trizwo.de trizwo GmbH]
    a list of valid Categories can be found in
    Special Pages / Prefix Index / Display pages with prefix = RecProd, Display pages with prefix = Category
    (you need to apply it twice, first as template {{..}}, seconds as category [[..]])
  -->


{{Category:3rdParty SIP Provider}}
==Description==
[[Category:3rdParty SIP Provider|{{PAGENAME}}]]
<!-- Mandatory topic. -->
<!-- Give description about the product, benefits, other information to mention to understand main product purpose -->
The trizwo WQ Status App collects the number of calls as well as their standby time and displays it in an overseeable waiting queue.


==Functions==
==Functions==
<!-- by vendor:
<!-- Mandatory topic. -->
  - place here a short and concise list of features that are supported by your product
  -->
Short summary of the most important features:
Short summary of the most important features:
*observation of callevents
*observation of callevents
*displaying the number of calls in a waiting queue
*displaying the number of calls in a waiting queue
*displaying the time calls have been waiting
*displaying the time calls have been waiting
==Licensing==
<!-- Mandatory topic. -->
<!-- If not applicable, note none -->
None


==Versions==
==Versions==
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===Compatible innovaphone firmware versions===
===Compatible innovaphone firmware versions===
<!-- List compatible major innovaphone firmware versions. Several listings are valid -->
<!-- List compatible major innovaphone firmware versions. Several listings are valid -->
* innovaphone V13r..
* innovaphone V13rx


===Application versions used for interop testing===
===Application versions used for interop testing===
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* trizwo Waiting Queue App: 131004 sr..
* trizwo Waiting Queue App: 131004 sr..
<!-- adjust tested innovaphone FW -->
<!-- adjust tested innovaphone FW -->
* innovaphone V13r2 sr..
* innovaphone V13r2sr..
 
==Vendor==
<!-- by vendor
  - Official name of your company, at best linked to your companies web site url, Official name of the vendors web site
  - you may also add a logo
    - upload your company logo (.png preferred, suitable size)
    - replace logo below with yours
  -->
 
[[Image:Trizwo_Logo_horizontal.png]] [http://www.trizwo.de trizwo GmbH]
 
==Description==
<!-- by vendor:
  - add short description of the product features, like on a data sheet.  Maximum 250 words.
  -->
The trizwo WQ Status App collects the number of calls as well as their standby time and displays it in an overseeable waiting queue.
 
==Competitive Analysis==
<!-- by vendor:
  - add short competitive analysis.  Maximum 250 words.  This text should enable the innovaphone reseller to select
    your product for scenarios where it is especially useful
  -->
 
==Summary==
<!-- by inno:
  - add remarks regarding the product, such as special features, firmware versions or licenses required on the inno side,
    parts of the product that has not been tested or limitations discovered.  very short and concise (everything else is in
    the test report)
  - add link to product test report here
  -->
[[Howto:Vendor SIP Compatibility Test|innovaphone Vendor Testreport]]
<br>- or -<br>
<!-- by inno:
  as an alternative, if the product is known to be working due to a successful customer project
  -->
This solution proved to meet the expectations in the following customer projects:
* [http://www.partner-or-innovaphone.com/customer-success-story www.partner-or-innovaphone.com/customer-success-story]
* [[Howto:Customer-Testreport-and-Result]]
<br>- or -<br>
<!-- by inno:
  as an alternative, if the product has been tested by the vendor
  -->
This solution has been tested by the vendor. 
[http::/www.vendor.com/testresultpage http::/www.vendor.com/testresultpage]
<br>
[[Howto:Hardcopy-of-Vendor-Testreport-and-Result]]


==Pricing==
==Configuration==
<!-- by vendor:
<!-- Mandatory topic. -->
  - describe ballpark pricing, e.g. "500€ per seat" or "starting at 25.000€ depending on the number of trunk lines" 
<!-- Describe configuration steps to be done for both innovaphone and 3rd-pty application -->
  -->
<!-- It is required to provide a PDF-formatted config document. -->


<!-- List the config steps by adding text & pictures -->
<!-- Name used APIs to be activated in ap-objects -->


<!-- If not present, no certificate will be given at all -->
<!-- in any case you must be aware of the fact that any questions concerning configuration issues will be directly forwarded by innovaphone to you as manufacturer -->
For configuration, please refer to [https://www.trizwo.de/apps/ the manual on our website].


==Contact==
==Contact==

Revision as of 13:04, 25 April 2022

Tools clipart.png FIXME: Work in progress, still incomplete
Logo trizwo wq support app.png

Product Name

trizwo WQ Support App

Certification Status

App not yet available in innovaphone-appstore

Category

Vendor

Trizwo Logo horizontal.png trizwo GmbH

Description

The trizwo WQ Status App collects the number of calls as well as their standby time and displays it in an overseeable waiting queue.

Functions

Short summary of the most important features:

  • observation of callevents
  • displaying the number of calls in a waiting queue
  • displaying the time calls have been waiting

Licensing

None

Versions

Compatible innovaphone firmware versions

  • innovaphone V13rx

Application versions used for interop testing

  • trizwo Waiting Queue App: 131004 sr..
  • innovaphone V13r2sr..

Configuration

For configuration, please refer to the manual on our website.

Contact

Uwe Wellecke
trizwo GmbH IT&Communication
Biedenkamp 1A
21509 Glinde
Tel: +49 40 611980 102
Fax: +49 40 611980 2102
Mail: uwe.wellecke@trizwo.de
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