Howto:Trizwo WQ Status App - trizwo GmbH IT & Communication - Partner App

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Logo trizwo wq support app.png

Product Name

trizwo WQ Support App

Certification Status

App not yet available in innovaphone-appstore

Category

Vendor

Trizwo Logo horizontal.png trizwo GmbH

Description

The trizwo WQ Status App collects the number of calls as well as their standby time and displays it in an overseeable waiting queue.

Functions

Short summary of the most important features:

  • observation of callevents
  • displaying the number of calls in a waiting queue
  • displaying the time calls have been waiting

Licensing

One license per user with any number of devices. This license is user-based. This license is debited if the function is configured for a user on the PBX – independent of the usage (no Floating)!

Versions

Compatible innovaphone firmware versions

  • innovaphone V13rx

Application versions used for interop testing

  • trizwo Waiting Queue App: 131004 sr..
  • innovaphone V13r2sr..

Configuration

For configuration, please refer to the manual on our website.

Contact

Uwe Wellecke
trizwo GmbH IT&Communication
Biedenkamp 1A
21509 Glinde
Tel: +49 40 611980 102
Fax: +49 40 611980 2102
Mail: uwe.wellecke@trizwo.de