Howto:Troubleshooting WLAN Problems with IP72: Difference between revisions

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= Check the Domain!=
=Applies To=
This information applies to
 
* IP72
innovaphone Firmware V8hotfix2 and later
 
 
== Check the Domain ==


A typical problem arises with access points not supporting IEEE 802.11d - World Mode. Although the WLAN seems to be correct, there is no connectivity.
A typical problem arises with access points not supporting IEEE 802.11d - World Mode. Although the WLAN seems to be correct, there is no connectivity.
Without world mode support, the IP72 must be configured manually to country of usage through Menu -> Administration -> WLAN-Advanced.
Without world mode support, the IP72 must be configured manually to country of usage through Menu -> Administration -> WLAN-Advanced.


= Show WLAN/Call status information on IP72 display =
== Show WLAN/Call status information on IP72 display ==


1. Place IP72 into USB charger
1. Place IP72 into USB charger
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   config activate
   config activate


=Fine Tuning WLAN=
== Fine Tuning WLAN ==
{{FIXME|reason=TODO: channelmask/RSSI threshold }}
{{FIXME|reason=TODO: channelmask/RSSI threshold }}

Revision as of 16:17, 20 May 2010

Applies To

This information applies to

  • IP72

innovaphone Firmware V8hotfix2 and later


Check the Domain

A typical problem arises with access points not supporting IEEE 802.11d - World Mode. Although the WLAN seems to be correct, there is no connectivity. Without world mode support, the IP72 must be configured manually to country of usage through Menu -> Administration -> WLAN-Advanced.

Show WLAN/Call status information on IP72 display

1. Place IP72 into USB charger

2. Log into command interface (default login : admin,ip72)

usbload.exe interactive

3.

 config change PHONE FORMS /state-information
 config activate

The bottom line showing e.g. -42,13,02 contains following information:

  • RSSI -42dBm,
  • channel 13
  • 0 for idle mode (0 - idle, 1 - connecting, 2 - call active)
  • 2 for long doze (0 - active wlan, no power save, 1 - short doze, 2 - long doze)

During a call, the status line shows RTCP information for local/remote endpoints.

e.g. 85,5,0/100,2,1 for

  • Roundtrip delay in ms (85)
  • Interarrival jitter in ms (5)
  • Packet Loss (0)

4. remove state information by resetting phone or alternatively

 config change PHONE FORMS
 config activate

Fine Tuning WLAN

Tools clipart.png FIXME: TODO: channelmask/RSSI threshold