Reference13r1:Concept App SoftphoneApp
Jump to navigation
Jump to search
There are also other versions of this article available:
Reference13r1 (this version) | Reference13r3
Applies To
- innovaphone PBX from version 13r1
Requirements
- innovaphone PBX
- innovaphone myApps client (native or browser version)
- App(phone) and App(softphone) license per user
Features
- Softphone for doing calls on a computer / smartphone without a deskphone.
- Video
- AppSharing
- Contacts search
- Favourites
- Call List
Configuration
For configuring the phone app at a user object
- enable the app "softphone".
- activate the "App(phone)" and "App(softphone)" licenses.
- create a device for registration and configure "softphone" as the device app.
Additionally users can add a softphone and the corresponding device themselves using the Profile App, as long as (1.) and (2.) are already configured by the admin.
Details
Favorites
The user can add up to 32 phone numbers or SIP URIs as favorites. If respective visibility rights are granted, presence and calls are monitored and displayed. Also call pickup is possible[1].
Known issues
- To pickup calls of favorites in an e164-setup, target of favorites have to be defined either in plain digit (i.e. 00049) format w/o "+" or with their object-name only.
- ↑ see Known Issues below