Reference9:Phone/User/Function-Keys/Partner

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Partner

The Partner function is divided into three states.

  • Idle: In the Idle state, this key performs a direct dial.
  • Alerting: This state indicates that the partner's telephone is ringing; the call can be picked up with this key.
  • Busy: In the Busy state, the function key is used only to display the partner state.

With the following functions, you can use the Partner function as described.

Partner identification

  • You define the partner telephone with the corresponding number and name.

Partner Type

  • Default - normal partner key
  • Executive - use the CLIP (extension) of the partners executive object to execute calls
  • Secretary - see CFX (call diversion) state and primary secretary join/unjoin group state.

Perform intrusion if partner is busy

  • If the partner’s line is already active, an intrusion call is sent with a preceding alert signal. The current call is automatically put on hold.

Type Conference or silent monitoring

Subscribe for Presence

  • Needed to be activated when the presence status of the partner should be monitored.

Subscribe for Dialog Info

  • Needed to be activated to get the partner informations of users from other PBXs. When Subscribe for Dialog Info is turned, the partner's busy state will be retrieved using a subscription. No group indications are required nor evaluated then. Otherwise, the partner's busy state is derived from group indications received. As a result, the partner key will work only if group indications are configured for the user.

There are 4 modes to subscribe for dialog info (no need for group indications )

  • the user (that should be monitored) is in the same group, and you are active in this group
  • one of the own active groups added in the access list² of the monitored user
  • added the own domain in the access list (e.g @innovaphone.com)
  • added the own name in the access list of the monitored user

² The access list is used for the my PBX client to edit, allow and see the call state and presence status of other users.



Hide calling party in alerting state

  • The number of the incoming call is hidden for the partner.

Hide calling party in ringback state

Show connected party in busy state

  • Unlike with the preceding function, the number of the active line is visible only to the partner.

Do not pick up an alerting Call