Howto:DirectCall SIP Trunking - SIP Provider Compatibility Test: Difference between revisions
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== Summary == | == Summary == | ||
'''SIP Provider: | '''SIP Provider: DirectCall''' | ||
The provider supports all required innovaphone features and is therefore qualified as [[Howto:What_is_a_%22recommended_product%22%3F#SIP_Provider|recommended SIP Provider]]. | The provider supports all required innovaphone features and is therefore qualified as [[Howto:What_is_a_%22recommended_product%22%3F#SIP_Provider|recommended SIP Provider]]. | ||
That being said, the provider has achieved 82% of all possible test points. For more information on the test rating, please refer to [[Howto:SIP_Interop_Test_Description#Summary|Test Description]] | |||
That being said, the provider has achieved | |||
<!-- in case of customer testimonial, please make sure that the fact that it is not tested by innovaphone is also mentioned in the summary--> | <!-- in case of customer testimonial, please make sure that the fact that it is not tested by innovaphone is also mentioned in the summary--> | ||
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** Direct Dial In | ** Direct Dial In | ||
** DTMF | ** DTMF | ||
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** G711 | ** G711 | ||
** G729 | ** G729 | ||
There exist some known issues regarding CGPN. More details bellow. | |||
== Current test state == | == Current test state == | ||
{{Template:Compat Status "certified"|certificate=Directcall_SIP_Provider_Compatibility_Test_-_product-cert2019.pdf}} | |||
<!--{{Template:Compat Status "tested"}} --> | |||
<!--{{Template:Compat Status "rejected"}}--> | |||
<!-- {{Template:Compat Status "tested" | |||
<!-- {{Template:Compat Status "rejected" | |||
Testing of this product has been concluded February of 2019. | |||
== Testing Enviroment == | == Testing Enviroment == | ||
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This scenario describes a setup where the PBX and phones are in a private network. | This scenario describes a setup where the PBX and phones are in a private network. | ||
* the SIP trunk is configured with Media Relay and without exclusive coder. This is the case when the test for "Reverse Media Negotiation" fails | |||
* the SIP trunk is configured with Media Relay and | |||
== Test Results == | == Test Results == | ||
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For more information on the test procedure, please read the following wiki article: [[Howto:SIP_Interop_Test_Description|SIP Interop Test Description]]. Bold lines in the test results indicate a KO-criteria. | For more information on the test procedure, please read the following wiki article: [[Howto:SIP_Interop_Test_Description|SIP Interop Test Description]]. Bold lines in the test results indicate a KO-criteria. | ||
=== Basic Call === | === Basic Call === | ||
Line 67: | Line 50: | ||
|---- | |---- | ||
|'''call using g711a''' | |'''call using g711a''' | ||
| | |'''OK''' | ||
|---- | |---- | ||
|'''call using g711u''' | |'''call using g711u''' | ||
| | |'''OK''' | ||
|---- | |---- | ||
|call using g723 | |call using g723 | ||
| | |NOK | ||
|---- | |---- | ||
|call using g729 | |call using g729 | ||
| | |OK | ||
|---- | |---- | ||
|call using g722 | |call using g722 | ||
| | |NT* | ||
|---- | |---- | ||
|Overlapped sending | |Overlapped sending | ||
| | |NOK | ||
|---- | |---- | ||
|'''early media channel''' | |'''early media channel''' | ||
| | |'''OK''' | ||
|---- | |---- | ||
|Fax using T.38 | |Fax using T.38 | ||
| | |NOK | ||
|---- | |---- | ||
|Reverse Media Negotiation | |Reverse Media Negotiation | ||
| | |OK | ||
|---- | |---- | ||
|CGPN can be suppressed | |CGPN can be suppressed | ||
| | |NOK | ||
|---- | |---- | ||
|CLIP no screening | |CLIP no screening | ||
| | |NOK | ||
|---- | |---- | ||
|'''Long time call possible(>30 min)''' | |'''Long time call possible(>30 min)''' | ||
| | |'''OK''' | ||
|---- | |---- | ||
|'''External Transfer''' | |'''External Transfer''' | ||
| | |'''OK''' | ||
|---- | |---- | ||
|NAT Detection | |NAT Detection | ||
| | |NOK | ||
|---- | |---- | ||
|Redundancy | |Redundancy | ||
| | |NOK | ||
|---- | |---- | ||
|SIP over TCP | |SIP over TCP | ||
| | |NOK | ||
|---- | |---- | ||
|'''Voice Quality OK?''' | |'''Voice Quality OK?''' | ||
| | |'''OK''' | ||
|} | |} | ||
"*" - Not tested since we use media-relay at the Gateway. | |||
=== Direct Dial In === | === Direct Dial In === | ||
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|---- | |---- | ||
|'''Inbound(Provider -> Innovaphone)''' | |'''Inbound(Provider -> Innovaphone)''' | ||
| | |'''OK''' | ||
|---- | |---- | ||
|'''Outbound(Innovaphone -> Provider)''' | |'''Outbound(Innovaphone -> Provider)''' | ||
| | |'''OK''' | ||
|---- | |---- | ||
| | |Loop In call(Innovaphone -> Provider -> Innovaphone) | ||
| | |OK | ||
|} | |} | ||
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|---- | |---- | ||
|'''DTMF tones sent correctly''' | |'''DTMF tones sent correctly''' | ||
| | |'''OK''' | ||
|---- | |---- | ||
|DTMF tones sent correctly via SIP-Info | |DTMF tones sent correctly via SIP-Info | ||
| | |NOK | ||
|---- | |---- | ||
|'''DTMF tones received correctly''' | |'''DTMF tones received correctly''' | ||
| | |'''OK''' | ||
|} | |} | ||
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|---- | |---- | ||
|'''Call can be put on hold''' | |'''Call can be put on hold''' | ||
| | |'''OK''' | ||
|---- | |---- | ||
|Held end hears music on hold / announcement from PBX | |Held end hears music on hold / announcement from PBX | ||
| | |OK | ||
|} | |} | ||
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|---- | |---- | ||
|'''Call can be transferred''' | |'''Call can be transferred''' | ||
| | |'''OK''' | ||
|---- | |---- | ||
|Held end hears music on hold | |Held end hears music on hold | ||
| | |OK | ||
|} | |} | ||
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|---- | |---- | ||
|inno1 calls inno2. inno2 transfers to sip-provider-phone. | |inno1 calls inno2. inno2 transfers to sip-provider-phone. | ||
| | |OK | ||
| | |OK | ||
|---- | |---- | ||
|inno1 calls sip-provider-phone. inno1 transfers to inno2. | |inno1 calls sip-provider-phone. inno1 transfers to inno2. | ||
| | |OK | ||
| | |OK | ||
|---- | |---- | ||
|inno1 calls sip-provider-phone. sip-provider-phone transfers to inno2. | |inno1 calls sip-provider-phone. sip-provider-phone transfers to inno2. | ||
| | |OK | ||
| | |OK | ||
|---- | |---- | ||
|sip-provider-phone calls inno1. inno1 transfers to inno2. | |sip-provider-phone calls inno1. inno1 transfers to inno2. | ||
| | |OK | ||
| | |OK | ||
|---- | |---- | ||
|sip-provider-phone calls inno1. sip-provider-phone transfers to inno2. | |sip-provider-phone calls inno1. sip-provider-phone transfers to inno2. | ||
| | |OK | ||
| | |OK | ||
|} | |} | ||
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|---- | |---- | ||
|'''Call can be transferred''' | |'''Call can be transferred''' | ||
| | |'''OK''' | ||
|---- | |---- | ||
|Held end hears music on hold or dialling tone | |Held end hears music on hold or dialling tone | ||
| | |OK | ||
|---- | |---- | ||
|'''Call returns to transferring device if the third''' | |'''Call returns to transferring device if the third''' | ||
'''Endpoint is not available''' | '''Endpoint is not available''' | ||
| | |'''OK''' | ||
|} | |} | ||
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|---- | |---- | ||
|inno1 calls inno2. inno2 transfers to sip-provider-phone. | |inno1 calls inno2. inno2 transfers to sip-provider-phone. | ||
| | |OK | ||
| | |OK | ||
|---- | |---- | ||
|inno1 calls sip-provider-phone. inno1 transfers to inno2. | |inno1 calls sip-provider-phone. inno1 transfers to inno2. | ||
| | |OK | ||
| | |OK | ||
|---- | |---- | ||
|inno1 calls sip-provider-phone. sip-provider-phone transfers to inno2. | |inno1 calls sip-provider-phone. sip-provider-phone transfers to inno2. | ||
| | |OK | ||
| | |OK | ||
|---- | |---- | ||
|sip-provider-phone calls inno1. inno1 transfers to inno2. | |sip-provider-phone calls inno1. inno1 transfers to inno2. | ||
| | |OK | ||
| | |OK | ||
|---- | |---- | ||
|sip-provider-phone calls inno1. sip-provider-phone transfers to inno2. | |sip-provider-phone calls inno1. sip-provider-phone transfers to inno2. | ||
| | |OK | ||
| | |OK | ||
|} | |} | ||
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|---- | |---- | ||
|Call can be transferred | |Call can be transferred | ||
| | |OK | ||
|---- | |---- | ||
|Held end hears dialling tone | |Held end hears dialling tone | ||
| | |OK | ||
|} | |} | ||
The following tests are made to test if call transfer is working. | The following tests are made to test if call transfer is working. | ||
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|---- | |---- | ||
|inno1 calls inno2. inno2 transfers to sip-provider-phone. | |inno1 calls inno2. inno2 transfers to sip-provider-phone. | ||
| | |OK | ||
|---- | |---- | ||
|inno1 calls sip-provider-phone. inno1 transfers to inno2. | |inno1 calls sip-provider-phone. inno1 transfers to inno2. | ||
| | |OK | ||
|---- | |---- | ||
|inno1 calls sip-provider-phone. sip-provider-phone transfers to inno2. | |inno1 calls sip-provider-phone. sip-provider-phone transfers to inno2. | ||
| | |OK | ||
|---- | |---- | ||
|sip-provider-phone calls inno1. inno1 transfers to inno2. | |sip-provider-phone calls inno1. inno1 transfers to inno2. | ||
| | |OK | ||
|---- | |---- | ||
|sip-provider-phone calls inno1. sip-provider-phone transfers to inno2. | |sip-provider-phone calls inno1. sip-provider-phone transfers to inno2. | ||
| | |OK | ||
|} | |||
=== CFU / CFB Transfer === | |||
{| border="1" | |||
!Tested feature | |||
!Result | |||
|---- | |||
|'''Call can be forward''' | |||
|'''OK''' | |||
|---- | |||
|'''Held end hears dialling tone''' | |||
|'''OK''' | |||
|} | |} | ||
=== Blind Transfer (alerting only)=== | === CFNR / Blind Transfer (alerting only)=== | ||
{| border="1" | {| border="1" | ||
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!Result | !Result | ||
|---- | |---- | ||
|Call can be transferred | |'''Call can be transferred or forward''' | ||
| | |'''OK''' | ||
|---- | |---- | ||
|Held end hears dialling tone | |'''Held end hears dialling tone''' | ||
| | |'''OK''' | ||
|} | |} | ||
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|---- | |---- | ||
|inno1 calls inno2. inno2 transfers to sip-provider-phone. | |inno1 calls inno2. inno2 transfers to sip-provider-phone. | ||
| | |OK | ||
|---- | |---- | ||
|inno1 calls sip-provider-phone. sip-provider-phone transfers to inno2. | |inno1 calls sip-provider-phone. sip-provider-phone transfers to inno2. | ||
| | |OK | ||
|---- | |---- | ||
|sip-provider-phone calls inno1. inno1 transfers to inno2. | |sip-provider-phone calls inno1. inno1 transfers to inno2. | ||
| | |OK | ||
|} | |} | ||
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|---- | |---- | ||
|'''Caller can make a call to a Broadcast Group''' | |'''Caller can make a call to a Broadcast Group''' | ||
| | |'''OK''' | ||
|---- | |---- | ||
|'''Caller can make a call to a Waiting Queue''' | |'''Caller can make a call to a Waiting Queue''' | ||
| | |'''OK''' | ||
|---- | |---- | ||
|'''Announcement if nobody picks up the call''' | |'''Announcement if nobody picks up the call''' | ||
| | |'''OK''' | ||
|} | |} | ||
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===Firmware version=== | ===Firmware version=== | ||
All innovaphone devices use | All innovaphone devices use V9 hf19 as firmware. | ||
=== SIP - Trunk === | === SIP - Trunk === | ||
[[Image:DirectCall_SIP_Trunking_-_SIP_Provider_Compatibility_Test_1.png]] | |||
* Media-Relay it's necessary have audio both ways. | |||
=== Number Mapping === | === Number Mapping === | ||
[[Image:DirectCall_SIP_Trunking_-_SIP_Provider_Compatibility_Test_2.png]] | |||
=== Route Settings === | === Route Settings === | ||
[[Image:DirectCall_SIP_Trunking_-_SIP_Provider_Compatibility_Test_3.png]] | |||
* Force enblock it's necessary for outgoing calls. | |||
=== | === Known Issues === | ||
[[Category:Compat|{{PAGENAME}}]] | [[Category:Compat|{{PAGENAME}}]] |
Latest revision as of 12:31, 19 February 2019
Innovaphone Compatibility Test Report
Summary
SIP Provider: DirectCall
The provider supports all required innovaphone features and is therefore qualified as recommended SIP Provider.
That being said, the provider has achieved 82% of all possible test points. For more information on the test rating, please refer to Test Description
- Features:
- Direct Dial In
- DTMF
- Supported Codecs by the provider
- G711
- G729
There exist some known issues regarding CGPN. More details bellow.
Current test state
The tests for this product have been completed and it has been approved as a recommended product (Certification document).
Testing of this product has been concluded February of 2019.
Testing Enviroment
This scenario describes a setup where the PBX and phones are in a private network.
- the SIP trunk is configured with Media Relay and without exclusive coder. This is the case when the test for "Reverse Media Negotiation" fails
Test Results
For more information on the test procedure, please read the following wiki article: SIP Interop Test Description. Bold lines in the test results indicate a KO-criteria.
Basic Call
Tested feature | Result |
---|---|
call using g711a | OK |
call using g711u | OK |
call using g723 | NOK |
call using g729 | OK |
call using g722 | NT* |
Overlapped sending | NOK |
early media channel | OK |
Fax using T.38 | NOK |
Reverse Media Negotiation | OK |
CGPN can be suppressed | NOK |
CLIP no screening | NOK |
Long time call possible(>30 min) | OK |
External Transfer | OK |
NAT Detection | NOK |
Redundancy | NOK |
SIP over TCP | NOK |
Voice Quality OK? | OK |
"*" - Not tested since we use media-relay at the Gateway.
Direct Dial In
Tested feature | Result |
---|---|
Inbound(Provider -> Innovaphone) | OK |
Outbound(Innovaphone -> Provider) | OK |
Loop In call(Innovaphone -> Provider -> Innovaphone) | OK |
DTMF
Tested feature | Result |
---|---|
DTMF tones sent correctly | OK |
DTMF tones sent correctly via SIP-Info | NOK |
DTMF tones received correctly | OK |
Hold/Retrieve
Tested feature | Result |
---|---|
Call can be put on hold | OK |
Held end hears music on hold / announcement from PBX | OK |
Transfer with consultation
Tested feature | Result |
---|---|
Call can be transferred | OK |
Held end hears music on hold | OK |
The following tests are made to test if call transfer is working.
Tested feature | Voice Ok? | MoH Ok? |
---|---|---|
inno1 calls inno2. inno2 transfers to sip-provider-phone. | OK | OK |
inno1 calls sip-provider-phone. inno1 transfers to inno2. | OK | OK |
inno1 calls sip-provider-phone. sip-provider-phone transfers to inno2. | OK | OK |
sip-provider-phone calls inno1. inno1 transfers to inno2. | OK | OK |
sip-provider-phone calls inno1. sip-provider-phone transfers to inno2. | OK | OK |
Transfer with consultation (alerting only)
Tested feature | Result |
---|---|
Call can be transferred | OK |
Held end hears music on hold or dialling tone | OK |
Call returns to transferring device if the third
Endpoint is not available |
OK |
The following tests are made to test if call transfer is working.
Tested feature | Voice Ok? | MoH Ok? |
---|---|---|
inno1 calls inno2. inno2 transfers to sip-provider-phone. | OK | OK |
inno1 calls sip-provider-phone. inno1 transfers to inno2. | OK | OK |
inno1 calls sip-provider-phone. sip-provider-phone transfers to inno2. | OK | OK |
sip-provider-phone calls inno1. inno1 transfers to inno2. | OK | OK |
sip-provider-phone calls inno1. sip-provider-phone transfers to inno2. | OK | OK |
Blind Transfer
Tested feature | Result |
---|---|
Call can be transferred | OK |
Held end hears dialling tone | OK |
The following tests are made to test if call transfer is working.
Tested feature | Voice Ok? |
---|---|
inno1 calls inno2. inno2 transfers to sip-provider-phone. | OK |
inno1 calls sip-provider-phone. inno1 transfers to inno2. | OK |
inno1 calls sip-provider-phone. sip-provider-phone transfers to inno2. | OK |
sip-provider-phone calls inno1. inno1 transfers to inno2. | OK |
sip-provider-phone calls inno1. sip-provider-phone transfers to inno2. | OK |
CFU / CFB Transfer
Tested feature | Result |
---|---|
Call can be forward | OK |
Held end hears dialling tone | OK |
CFNR / Blind Transfer (alerting only)
Tested feature | Result |
---|---|
Call can be transferred or forward | OK |
Held end hears dialling tone | OK |
The following tests are made to test if call transfer is working.
Tested feature | Voice Ok? |
---|---|
inno1 calls inno2. inno2 transfers to sip-provider-phone. | OK |
inno1 calls sip-provider-phone. sip-provider-phone transfers to inno2. | OK |
sip-provider-phone calls inno1. inno1 transfers to inno2. | OK |
Broadcast Group & Waiting Queue
Tested feature | Result |
---|---|
Caller can make a call to a Broadcast Group | OK |
Caller can make a call to a Waiting Queue | OK |
Announcement if nobody picks up the call | OK |
Configuration
Firmware version
All innovaphone devices use V9 hf19 as firmware.
SIP - Trunk
- Media-Relay it's necessary have audio both ways.
Number Mapping
Route Settings
- Force enblock it's necessary for outgoing calls.