Howto:Lifesize - UVC Multipoint - TestReport: Difference between revisions

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(New page: {{FIXME|reason=Working in progress}} ==Summary== * Test report of innovaphone PBX and Voxtron Communication Center according the test plan created by Voxtron. * The test were successful...)
 
 
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==Summary==
==Summary==


* Test report of innovaphone PBX and Voxtron Communication Center according the test plan created by Voxtron.
In order to have correct functionality we should register the UVC Multipoint in the PBX with SIP Protocol and not H.323.


* The test were successful and all required tests were passed. As a result the Voxtron Communication Center is qualified as a [[Howto:What_is_a_%22recommended_product%22%3F#CTI_and_UMS_applications | Engineered Product]].
It's necessary to set exclusive codec G711 a/u or G722 on the innovaphone IP Phones in order to have correct audio in the conference room. This not a normal behavior and should be fixed in future version of innovaphone firmware.
 
Both myPBX and LifeSize Endpoints were enable to join and speak in the same conference room. All endpoints were registered at Innovaphone PBX.


==Certification Status==
==Certification Status==
Line 19: Line 21:
==Version==
==Version==


* Lifesize UVC Multipoint - LS_MP_1.5.0(6)
* Innovaphone v10 Beta6


==Test Setup==
==Test Setup==
Line 24: Line 29:
[[Image:Lifesize_-_UVC_Multipoint_-_TestReport_1.png]]
[[Image:Lifesize_-_UVC_Multipoint_-_TestReport_1.png]]


==Configuration==
myPBX Tel1 uses IP110 - Extension 100


=== Innovaphone TSP===
myPBX Tel2 uses IP232 - Extension 101


* To use CTI with Voxtron we need to install and setup innovaphone TAPI Service Provider with default configurations.
myPBX Tel3 uses Lifesize Softphone - Extension 102


* Here we can find more information about innovaphone TSP Configuration: [http://wiki.innovaphone.com/index.php?title=Reference8:TAPI_Service_Provider Innovaphone TSP]
==Configuration==
 
=== XCAPI ===
 
* During the tests different configurations of XCAPI were used, H.323/SIP GW Mode and Registered at PBX.
 
* Here we can find more information about XCAPI Configuration: [[Howto:XCAPI|XCAPI]]
 
=== Voxtron Communication Center ===


* Voxtron is always installed and configured by certified Voxtron technician.
=== Innovaphone PBX===


* But here are some screenshots of the required options to work with innovaphone:
* Create PBX Gateway Object with number.


[[Image:Lifesize_-_UVC_Multipoint_-_TestReport_2.png]]


* Menu IVR -> Call Control -> Inbound -> Called number type - Last redirecting number
=== Lifesize UVC Multipoint ===


[[Image:Voxtron_Communication_Center_-_Testreport_1.png]]
* Set SIP Configuration


[[Image:Lifesize_-_UVC_Multipoint_-_TestReport_3.png]]


* Menu IVR -> Call Control -> Outbound/Transfer -> Transfer Type - Explicit Call Transfer Explicit


[[Image:Voxtron_Communication_Center_-_Testreport_2.png]]
* Create Conference Room


[[Image:Lifesize_-_UVC_Multipoint_-_TestReport_4.png]]


==Test Results==
==Test Results==




===TAPI Tests===
{| border="1"
!Tested feature
!Result
|----
|Dial - A1 call to A2 || OK
|----
|Answer Direct Call - A2 answer/pickup A1 Call || OK
|----
|Answer Redirect Call - A2 answer/pickup redirected Call from M1 to A1 || NOK
|----
|Consultation Call/Transfer - M1 call to A1,A1 transfer to A2 with Consultation || OK 
|----
|Blind/Direct Transfer - M1 call to A1,A1 make direct transfer to A2 || OK 
|----
|Switch Between Calls - M1 call to A1,A1 hold and call to A2, A1 switch between calls/lines || OK 
|----
|3way Conference Call - M1 call to A1, A1 make consultation call to A2,A1 enable 3way conference between 3 users || OK 
|}
===XCAPI Tests - SIP GW Without Registration Mode ===


{| border="1"
!Tested feature
!Result
|----
|Supervised Transfer (Int.) - M1 call to IVR, IVR transfer to A1 ||  OK
|----
|Supervised Transfer (Ext.) - E1 call to IVR, IVR transfer to A1 ||  OK
|----
|Blind Transfer (Int.) - M1 call to IVR, IVR blind transfer to A1 ||  OK
|----
|Blind Transfer (Ext.) - E1 call to IVR, IVR blind transfer to A1 || OK
|----
|DTMF (Int.) - M1 call to IVR, M1 dial DTMF code to reach A1 || OK
|----
|DTMF (Ext.) - E1 call to IVR, E1 dial DTMF code to reach A1 || OK
|----
|MWI - Voicemail Message Waiting Indication || Not tested
|----
|Interagent Transfer - IVR Transfer call to A1, A1 transfer call to A2 || OK
|----
|Redirect Call (redirected number indication) || OK
|----
|Call Type (type of redirection call) || OK
|}


===XCAPI Tests - H323 GW Without Registration Mode ===
===UVC Multipoint - SIP GW With Registration Mode ===


{| border="1"  
{| border="1"  
!Tested feature
!Basic Operations Tested feature
!Result
!Result
|----
|----
|Supervised Transfer (Int.) - M1 call to IVR, IVR transfer to A1 ||  OK
|Tel1 and Tel2 call to 2001 Conference Room ||  OK
|----
|----
|Supervised Transfer (Ext.) - E1 call to IVR, IVR transfer to A1 ||  OK
|Tel1 and Tel2 call to different Conference Rooms 2001 and 2002 ||  OK
|----
|----
|Blind Transfer (Int.) - M1 call to IVR, IVR blind transfer to A1 ||  OK
|Tel1 calls to not existing Conference Room and it's answered by Virtual Operator ||  OK
|----
|----
|Blind Transfer (Ext.) - E1 call to IVR, IVR blind transfer to A1 || OK
|Tel1 and Tel3 call to 2001 Conference Room || OK
|----
|----
|DTMF (Int.) - M1 call to IVR, M1 dial DTMF code to reach A1 || OK
|Tel1 does hold/unhold inside Conference Room || OK
|----
|----
|DTMF (Ext.) - E1 call to IVR, E1 dial DTMF code to reach A1 || OK
|Tel1 transfers Tel2 to 2001 Conference Room || X
|----
|----
|MWI - Voicemail Message Waiting Indication || Not tested
|Tel1 Disconnect to Leave Room || OK
|----
|----
|Interagent Transfer - IVR Transfer call to A1, A1 transfer call to A2 || OK
|Tel1 Calls to Conference Room using G711 Exclusive || OK
|----
|----
|Redirect Call (redirected number indication) || OK  
|Tel2 Calls to Conference Room using G722 Exclusive || OK
|----
|----
|Call Type (type of redirection call) || OK
|}
|}


===XCAPI Tests - H323 PBX Registered Mode ===
{| border="1"
!Tested feature
!Result
|----
|Supervised Transfer (Int.) - M1 call to IVR, IVR transfer to A1 ||  OK
|----
|Supervised Transfer (Ext.) - E1 call to IVR, IVR transfer to A1 ||  OK
|----
|Blind Transfer (Int.) - M1 call to IVR, IVR blind transfer to A1 ||  OK
|----
|Blind Transfer (Ext.) - E1 call to IVR, IVR blind transfer to A1 || OK
|----
|DTMF (Int.) - M1 call to IVR, M1 dial DTMF code to reach A1 || OK
|----
|DTMF (Ext.) - E1 call to IVR, E1 dial DTMF code to reach A1 || OK
|----
|MWI - Voicemail Message Waiting Indication || Not tested
|----
|Interagent Transfer - IVR Transfer call to A1, A1 transfer call to A2 || OK
|----
|Redirect Call (redirected number indication) || OK
|----
|Call Type (type of redirection call) || OK
|}


===XCAPI Tests - SIP PBX Registered Mode ===


{| border="1"  
{| border="1"  
!Tested feature
!UVC Multipoint Conference Webcontrol
!Result
!Result
|----
|----
|Supervised Transfer (Int.) - M1 call to IVR, IVR transfer to A1||Not tested
|Mute/Unmute all Users || OK
|----
|Supervised Transfer (Ext.) - E1 call to IVR, IVR transfer to A1||Not tested
|----
|Blind Transfer (Int.) - M1 call to IVR, IVR blind transfer to A1||Not tested
|----
|Blind Transfer (Ext.) - E1 call to IVR, IVR blind transfer to A1||Not tested
|----
|DTMF (Int.) - M1 call to IVR, M1 dial DTMF code to reach A1||Not tested
|----
|----
|DTMF (Ext.) - E1 call to IVR, E1 dial DTMF code to reach A1||Not tested
|Mute/Unmute specific Users || OK
|----
|----
|MWI - Voicemail Message Waiting Indication||Not tested
|Add Call || OK
|----
|----
|Interagent Transfer - IVR Transfer call to A1, A1 transfer call to A2||Not tested
|Disconnect All Users || OK
|----
|----
|Redirect Call (redirected number indication)||Not tested
|Disconnect specific User || OK
|----
|----
|Call Type (type of redirection call)||Not tested
|}
|}


==Test Notes==
==Test Notes==


* MWI Function tests were not conclusive so they were marked as not tested. MWI messages are only sent from innovaphone to XCAPI in H.323 mode or SIP Registered at PBX. The Voxtron MWI Configuration was not clear during the tests. XCAPI supports MWI indications. 
* It's necessary to set exclusive codec G711 a/u or G722 on the innovaphone IP Phones in order to have correct audio in the conference room.
 
* During the tests was detected an issue when External User disconnect call before connect in the Blind transfer Scenario and using SIP. This is fixed by enabling the option at Gateway Object "No Inband Disconnect".
 
* Transfer Type on VCC must be set to "Explicit Call Transfer Explicit" to work properly, during the tests we notice that Implicit transfers don't work when using SIP.
 
* Called Number Type on VCC must be set to "Last redirecting number" in order to receive correct number on a Redirect Call.
 
* The CAPI show us a issue when answering a redirected call (i.e Call forward, Recall Call), the button to pickup the call it's not available (grey) to the user. This issue was reported to Voxtron Support in order to fix this in future version.


Note: This was fixed already however not tested so if you face similar problem contact support.


== Related Articles ==
== Related Articles ==
<!--*[[Main_Page|wiki-innovaphone]]-->
<!--*[[Main_Page|wiki-innovaphone]]-->


[[Howto:Voxtron_-_Communication_Center_-_3rd_Party_Product|Voxtron Communication Center - 3rd Party Product]]
[[Howto:Lifesize_-_UVC_Platform_-_3rd_Party_Product|Lifesize - UVC Platform - 3rd Party Product]]


[[Category:Howto|{{PAGENAME}}]]
[[Category:Howto|{{PAGENAME}}]]
[[Category:Compat|{{PAGENAME}}]]
[[Category:Compat|{{PAGENAME}}]]

Latest revision as of 15:44, 18 June 2013


Summary

In order to have correct functionality we should register the UVC Multipoint in the PBX with SIP Protocol and not H.323.

It's necessary to set exclusive codec G711 a/u or G722 on the innovaphone IP Phones in order to have correct audio in the conference room. This not a normal behavior and should be fixed in future version of innovaphone firmware.

Both myPBX and LifeSize Endpoints were enable to join and speak in the same conference room. All endpoints were registered at Innovaphone PBX.

Certification Status

Testing of this product has been finalized April, 2013.

Version

  • Lifesize UVC Multipoint - LS_MP_1.5.0(6)
  • Innovaphone v10 Beta6

Test Setup

Lifesize - UVC Multipoint - TestReport 1.png

myPBX Tel1 uses IP110 - Extension 100

myPBX Tel2 uses IP232 - Extension 101

myPBX Tel3 uses Lifesize Softphone - Extension 102

Configuration

Innovaphone PBX

  • Create PBX Gateway Object with number.

Lifesize - UVC Multipoint - TestReport 2.png

Lifesize UVC Multipoint

  • Set SIP Configuration

Lifesize - UVC Multipoint - TestReport 3.png


  • Create Conference Room

Lifesize - UVC Multipoint - TestReport 4.png

Test Results

UVC Multipoint - SIP GW With Registration Mode

Basic Operations Tested feature Result
Tel1 and Tel2 call to 2001 Conference Room OK
Tel1 and Tel2 call to different Conference Rooms 2001 and 2002 OK
Tel1 calls to not existing Conference Room and it's answered by Virtual Operator OK
Tel1 and Tel3 call to 2001 Conference Room OK
Tel1 does hold/unhold inside Conference Room OK
Tel1 transfers Tel2 to 2001 Conference Room X
Tel1 Disconnect to Leave Room OK
Tel1 Calls to Conference Room using G711 Exclusive OK
Tel2 Calls to Conference Room using G722 Exclusive OK


UVC Multipoint Conference Webcontrol Result
Mute/Unmute all Users OK
Mute/Unmute specific Users OK
Add Call OK
Disconnect All Users OK
Disconnect specific User OK

Test Notes

  • It's necessary to set exclusive codec G711 a/u or G722 on the innovaphone IP Phones in order to have correct audio in the conference room.

Note: This was fixed already however not tested so if you face similar problem contact support.

Related Articles

Lifesize - UVC Platform - 3rd Party Product

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