Howto:Byon LineSelect - byon GmbH - Partner App: Difference between revisions

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==Product Name==
==Product Name==
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==Certification Status==
==Certification Status==
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Documentation of this product has been finalized July, 2022.


==Category==
==Category==
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[[Category:Partner_Apps|{{PAGENAME}}]]
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[[Category:3rdParty CTI and integrations|{{PAGENAME}}]]
Outbound, call center, display phone number, select lines
{{Category:3rdParty CTI and integrations}}


==Vendor==
==Vendor==
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[https://www.byon.de/unternehmen/ueber-byon Byon - About us]
[https://www.byon.de/unternehmen/ueber-byon Byon - About us]


==Description==
==Description==
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The byon LineSelect App is designed for companies with teams or employees, that need to display different phone numbers for external calls. In the byon LineSelect Admin App, multiple lines with different phone numbers can be created and assigned to specific profiles. These profiles are then distributed to the employees. In the byon LineSelect User App the employees can select their required profile and change the outgoing phone number as needed.
The byon LineSelect App is designed for companies with teams or employees, that need to display different phone numbers for external calls. In the byon LineSelect Admin App, multiple lines with different phone numbers can be created and assigned to specific profiles. These profiles are then distributed to the employees. In the byon LineSelect User App the employees can select their required profile and change the outgoing phone number as needed.
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==Functions==
==Functions==
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*Profile distribution to teams
*Profile distribution to teams
*Switch of phone number
*Switch of phone number
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=== Provided APIs ===
=== Provided APIs ===
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* Websocket
* Websocket
* TableUsers
* TableUsers
* Admin
* Admin
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==Licensing==
==Licensing==
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===Compatible innovaphone firmware versions===
===Compatible innovaphone firmware versions===
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* innovaphone V13r2
byon LineSelect 1.4
innovaphone V13r3 + V14r1
 
'''Changelog'''
* New: Admin App - Profile - Sorting option for extensions & lines
* New: Admin App - Profile - Change overview - 2 new tabs "Lines" & "Extensions"
* New: Admin App - Extensions - Remember search term
* New: Admin App - Extensions - Admin can change the line of an extension
 
 
byon LineSelect <1.4
innovaphone V13r2


==Configuration==
==Configuration==
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<br>Now complete this step for the byon LineSelect Admin App.
<br>Now complete this step for the byon LineSelect Admin App.
<br>[[Image:3 PBX.png]]<br>
<br>[[Image:3 PBX.png]]<br>
<br>There are 4 tabs in the byon LineSelect Admin App:
<br>To Setup the Apps, you should look up in our guide for:
[[Image:Uebersicht.JPG]]<br>
 
<br>Lines indicate the phone number for Outbound Calls. Here you can create new Lines for your specific requirements. Internal calls are not affected.
<br>1. Admin App [[Media:Anleitung_LineSelect_Admin_App.pdf‎]]
<br>'''Important:''' You may only enter numbers that officially belong to you, otherwise you will be liable to prosecution!
<br>2. User App [[Media:Anleitung_LineSelect_User_App.pdf‎]]
<br>[[Image:Lines.JPG]]
<br>Profiles are created to distribute them to your employees and the specific teams. The different lines created, can be assigned to the profiles. A profile can be assigned to multiple extensions.
<br>[[Image:Profiles.JPG]]<br>
<br>In the tab Extensions you can find all your employees which are integrated in the PBX with their Number. Here you can assign the profiles to the right extension.
<br>[[Image:Extensions.JPG]]<br>
<br>The settings are limited to an overview of your license status. You can see how many licenses you have and how many are in use. If you exceed the number of licenses you own, the last assigned extensions will lose the license. So be careful in distribution.
<br>[[Image:Settings.png]]<br>
<br>In the byon LineSelect User App employees can select the needed number for the outbound calls which are assigned to their profile. If no number is selected, the standard number is active.
<br>[[Image:User App.JPG]]


==Contact==
==Contact==
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For any questions please refer to [https://www.byon.de/de/kontakt our contact page].
For any questions please refer to [https://www.byon.de/de/kontakt our contact page].

Latest revision as of 16:07, 14 May 2024


Product Name

byon gmbh byon LineSelect

Certification Status

Referralprod.PNGThis is an innovaphone myApps Partner App. No tests have been conducted by innovaphone.

Documentation of this product has been finalized July, 2022.

Category

Computer Telephony Integration and Unified Messaging / Unified Communication

Vendor

Byon-logo.png

Byon - About us

Description

The byon LineSelect App is designed for companies with teams or employees, that need to display different phone numbers for external calls. In the byon LineSelect Admin App, multiple lines with different phone numbers can be created and assigned to specific profiles. These profiles are then distributed to the employees. In the byon LineSelect User App the employees can select their required profile and change the outgoing phone number as needed.

Functions

With the byon LineSelect App, Users can switch their phone number for outbound calls.

  • Create new lines and profiles
  • Profile distribution to teams
  • Switch of phone number

Provided APIs

  • Websocket
  • TableUsers
  • Admin

Licensing

To access the full range of functions, licences must be obtained directly from byon GmbH. You are welcome to get in touch with us for a consultation and trial installation. Without a license it is possible to create ONE profile and test the functions.

Versions

Compatible innovaphone firmware versions

byon LineSelect 1.4 

innovaphone V13r3 + V14r1

Changelog

  • New: Admin App - Profile - Sorting option for extensions & lines
  • New: Admin App - Profile - Change overview - 2 new tabs "Lines" & "Extensions"
  • New: Admin App - Extensions - Remember search term
  • New: Admin App - Extensions - Admin can change the line of an extension


byon LineSelect <1.4 

innovaphone V13r2

Configuration

To use the byon LineSelect App, you need to install two Apps in innovaphone myApps from the PBX Manager:
1. byon LineSelect
2. byon LineSelect Admin
1 PBX.png

Select the byon LineSelect App in the PBX Manager to install it. Set the name and the right SIP to add it in your PBX.
2 PBX.png

Now complete this step for the byon LineSelect Admin App.
3 PBX.png

To Setup the Apps, you should look up in our guide for:


1. Admin App Media:Anleitung_LineSelect_Admin_App.pdf‎
2. User App Media:Anleitung_LineSelect_User_App.pdf‎

Contact

For any questions please refer to our contact page.

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