Howto:Intercom Devices - Zenitel - 3rd Party Product: Difference between revisions

From innovaphone wiki
Jump to navigation Jump to search
No edit summary
 
(48 intermediate revisions by 2 users not shown)
Line 1: Line 1:
<!-- this text is a comment that is not visible on normal view at the article. -->
[[Image:zenitel_logo.png||200px|right]]
<!-- to create a new entry here,
 
  - fill in all sections marked as "by vendor"
==Product Name==
  - innovaphone will then complete the remaining sections (marked as "by inno")
<!-- Mandatory topic. -->
 
<!-- replace CompanyName & ProductName by real names and add URL to productpage -->
  Please note that this article is in English only!
[https://www.zenitel.com/product/safety-security/intercom-devices Zenitel Intercom Devices]
  feel free to ask presales in case you have any difficulties on editing wiki articles
 
  -->
==Certification Status==
<!-- do not remove comment. Will be added by innovaphone upon document check & app availablity on appstore -->
{{Template:Compat_Status_referral_terminals|manufacturername=Zenitel Intercom Devices Oslo|certificationdate=May 30th, 2024}}
 
==Category==
<!-- do not change anything in here. Changes will be done by innovaphone only! -->
<!-- As Yealink is not listed as TechPartner, their article resides in previous product category only [[Category:3rdParty Terminal Devices|{{PAGENAME}}]] -->
[[Category:Referral Product|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty_Terminal_Devices|{{PAGENAME}}]]
 
==Vendor==
<!-- Mandatory topic. -->
<!-- Give some introducting words about the vendor itself -->
<!-- Place optional company logo. Don't change logo size. -->
[[Image:zenitel_logo.png|200px|link=https://www.zenitel.com]]
 
Our IP Intercom and IP speakers offering is a natural progression in our long history driven by innovation. It is a result of our dedication to provide our customers with the best products that work anytime, anywhere, in any iPBX system.
*Crystal Clear Audio
*Exceptional video
*Automatic Noise Cancelling
*Automatic Volume control
*ONVIF Compatible
 
We offer a range of audio door stations, video door stations, operator and desktop stations, and IP speakers made to provide crystal clear communication in all types of environments and situations.
 
==Description==
 
The following Zenitel intercom devices have been tested and verified with Innovaphone PBX:
* TCIS-2 audio door station
* TKIS-2 audio intercom kit
* TCIV-2+ video door intercom
* TMIV-1+ video mini door station
* TKIV+ video intercom kit
* CRM v.2 master station
* ITSV 4/5 desktop stations
* TFIE-2 industrial intercom


<!-- by vendor:
'''Zenitel offers product families, where devices share electronics across different station types. Thus, support for the abovementioned stations means that a family of products are supported:
  - upload your company and product logo (if any) in a suitable size (.pgn preferred)
'''
  - replace images below with your logo
  -->
[[Image:company logo.png||200px|right]]
[[Image:product logo.png||200px|right]]


{{FIXME|reason=Note: Article - Name for SIP Providers 3rdparty product page should be Howto:Country-Provider-Productname-Year-SIP-provider.}}
'''Audio door stations and kits'''
* TCIS-1
* TCIS-2
* TCIS-3
* TCIS-5
* TCIS-6
* TMIS-1
* TMIS-2


==Intercom devices==
'''IP speakers'''
* ELSII-10HM
* ELSII-10LHM
* ELSII-10PM
* ELSII-10WM
* ELSIR-10CM


'''Video door stations and kits'''
'''Video door stations and kits'''
Line 48: Line 93:
* ITSV-5
* ITSV-5


Description and product details is found here: [https://www.zenitel.com/product/safety-security/intercom-devices Zenitel intercom devices]
Description and product details is found here: [https://www.zenitel.com/product/safety-security/ip-speakers Zenitel IP speakers]
==Functions==
<!-- by vendor:
  - place here a short and concise list of features that are supported by your product
   -->
   -->
My Product [https://www.zenitel.com/product/safety-security/intercom-devices Vendor Product Page]
Short summary of the most important features supported with Zenitel devices connected in SIP-mode to Innovaphone PBX:
*SIP integration
*Inbound audio and video calls from Zenitel devices
*Outbound audio calls to Zenitel devices
*Call waiting from Zenitel devices
*Hold/retrieve incoming audio and video calls
*Transfer audio and video calls
*Establish Call conference which includes Zenitel devices. For stations without keypad the conference needs to be set without a PIN.
*Trigger relay on Zenitel device (e.g. to open door)
 
==innovaphone CTI ready==
 
* Answer incoming call: yes
* Hold/Retrieve: yes
* Transfer: yes
 
==innovaphone Reverse Proxy ready==
* STUN: no
* TURN: no
* ICE: no
* SIP/TCP: yes
* SIP/TLS: yes
 
==innovaphone WebRTC ready==
 
* Codec G.711: yes
* Codec OPUS: no
* DTLS encryption: no


==Supported Codecs==


==Certification Status==
* G.722: yes
<!-- by inno
* G.711 a: yes
  - uncomment one of the stati below
* G.711 y: yes
  - update date below
* G.723.1: no
  -->
* G.729A: yes
<!--{{Template:Compat Status "planned"}}-->
* Opus: no
<!-- {{Template:Compat Status "in progress"}} -->
<!-- {{Template:Compat_Status_"referral_prod."|certificate=Tpl_sip.business_Toplink_SIP_Provider_-_product-cert.pdf}} -->
<!-- {{Template:Compat_Status_"engineered_prod."|certificate=Tpl_sip.business_Toplink_SIP_Provider_-_product-cert.pdf}} -->
<!-- {{Template:Compat_Status_"rec._prod."|certificate=Tpl_sip.business_Toplink_SIP_Provider_-_product-cert.pdf}} -->
<!--{{Template:Compat Status "tested"}} -->
<!-- {{Template:Compat Status "rejected"}} -->
<!-- {{Template:Compat_Status_"referral_prod."-no-certificate}} -->


<!-- Testing of this product has been finalized January 1st, 1970. -->
==DTMF Support==


<internal>
* SIP INFO (RFC2833)
Zertifikatsvorlagen liegen unter \\inno-sifi\dfs\Techserv\Testlab
Beim Abschluss des Tests (egal ob gut, schlecht oder abgebrochen) <strong>bitte Nachricht an ptr</strong>!
<br>Bitte darauf achten, dass das Zertifizierungsdatum angegeben ist, also "Testing of this product has been finalized January 1st, 1970"
</internal>


==Category==
==Supports RFC3261 Digest Authentication Scheme (Section 22.4)==
<!-- by inno:
  - select one or more of the available recommended product categories
    a list of valid Categories can be found in
    Special Pages / Prefix Index / Display pages with prefix = RecProd, Display pages with prefix = Category
    (you need to apply it twice, first as template {{..}}, seconds as category [[..]])
  -->


{{Category:3rdParty SIP Provider}}
* Supports RFC3261 Digest Authentication Scheme (Section 22.4): no
[[Category:3rdParty SIP Provider|{{PAGENAME}}]]


==Functions==
This feature needs to be disabled in the server configuration for the Zenitel devices to registrer.
<!-- by vendor:
  - place here a short and concise list of features that are supported by your product
  -->
Short summary of the most important features:
*basic call
*email to fax
*call park function
*...


==Version==
==Support LDAP Phonebook==
<!-- by inno:
  - version of software that was tested, as declared by the vendor or reseller(in case of customer testimonial), please not if patches have been applied
  -->
1.2.3


==Vendor==
* Support LDAP Phonebook: no
<!-- by vendor
  - Official name of your company, at best linked to your companies web site url, Official name of the vendors web site
  - you may also add a logo
    - upload your company logo (.png preferred, suitable size)
    - replace logo below with yours
  -->


[[Image:3rdPartyGoldfischglas 03.png]] [http://www.company.com Company Inc.]
==Version==
<!-- Mandatory topic. -->
<!-- Give used versions for testing of both innovaphone and 3rd-pty product -->
<!-- If not present or outdated innovaphone FW is used, no certificate will be given at all -->
<!-- you may either list the config steps by adding text & pictures, or provide the URL to a PDF-formatted config document. Ideally the document is hosted by the 3rd-party-supplier itself -->;
<!-- in any case you must be aware of the fact that any questions concerning configuration issues will be directly forwarded by innovaphone to you as manufacturer -->;


Zenitel Firmware Version: 8.0.0.3 and later


==Description==
Innovaphone PBX Firmware Version: 13r3
<!-- by vendor:
  - add short description of the product features, like on a data sheet.  Maximum 250 words.
  -->


==Competitive Analysis==
==Competitive Analysis==
Line 123: Line 170:
   -->
   -->


==Summary==
Our intercom range offers multiple hardware options, all with:
<!-- by inno:
*Superior audio quality with advanced audio processing
  - add remarks regarding the product, such as special features, firmware versions or licenses required on the inno side,
*High sound pressure levels with automatic volume adjustment
    parts of the product that has not been tested or limitations discovered. very short and concise (everything else is in
*Dirt, dust and water resistance
    the test report)
*High impact protection rating
  - add link to product test report here
*ONVIF compatibility
  -->
*Support for a wide set of IP and networking standards
[[Howto:Vendor SIP Compatibility Test|innovaphone Vendor Testreport]]
<br>- or -<br>
<!-- by inno:
  as an alternative, if the product is known to be working due to a successful customer project
  -->
This solution proved to meet the expectations in the following customer projects:
* [http://www.partner-or-innovaphone.com/customer-success-story www.partner-or-innovaphone.com/customer-success-story]
* [[Howto:Customer-Testreport-and-Result]]
<br>- or -<br>
<!-- by inno:
  as an alternative, if the product has been tested by the vendor
  -->
This solution has been tested by the vendor. 
[http::/www.vendor.com/testresultpage http::/www.vendor.com/testresultpage]
<br>
[[Howto:Hardcopy-of-Vendor-Testreport-and-Result]]


==Pricing==
==Pricing==
Line 151: Line 182:
   - describe ballpark pricing, e.g. "500€ per seat" or "starting at 25.000€ depending on the number of trunk lines"   
   - describe ballpark pricing, e.g. "500€ per seat" or "starting at 25.000€ depending on the number of trunk lines"   
   -->
   -->
We offer a large range of intercom devices, IP speakers and accessories.


 
For pricing, please find the partner closest to you [https://www.zenitel.com/where-buy Where to buy]


==Contact==
==Contact==
<!-- by vendor:
  - add name, address, phone, fax, email, web of primary recommended sales contact
    if suitable, you may consider specifying several contacs, depending on your sales structure
    (e.g. by country or vertical market)
  - in case of a customer testimonial the contact details of the reseller are not disclosed here. As contact person should act sales@innovaphone.com. In order to find the reseller responsible for this product, enter also the corresponding mantis ticket number in invisible tags.
  -->
{|
{|
| colspan=99 |   Marcus Testman
| colspan=99 | Thomas Hammer Halvorsen
|-
|-
| colspan=99 | company
| colspan=99 | Product Manager
|-
|-
| colspan=99 | address
| colspan=99 | Zenitel
|-
|-
| colspan=99 | zip, town
| colspan=99 | Myrens Verksted 3A
|-
|-
| Tel: || +49 7031 73009 0
| colspan=99 | 0473, Oslo, Norway
|-
|-
| Fax: || +49 7031 73009 99
| Tel: || +47 4000 2700
|-
|-
| Mail: || [mailto:info@company.com info@company.com]
| Mail: || [mailto:cs@zenitel.com cs@zenitel.com]
|}
|}
[[Category:Compat|{{PAGENAME}}]]

Latest revision as of 12:21, 5 June 2024

Zenitel logo.png

Product Name

Zenitel Intercom Devices

Certification Status

Referralprod.PNG Interoperability tests between innovaphone PBX systems and end devices of Zenitel Intercom Devices Oslo confirmed the telephony functions according to the detailed manufacturer's results documented below.

The tests were carried out using the firmware versions specified below.
As this is a third-party product, the manufacturer is obliged to repeat this testing process on an ongoing basis with any new phones and/or firmware versions that may appear and to document any changed results in the above article.

This interoperability test suite was last time performed May 30th, 2024.

Category

SIP hardware and software endpoints

Vendor

Zenitel logo.png

Our IP Intercom and IP speakers offering is a natural progression in our long history driven by innovation. It is a result of our dedication to provide our customers with the best products that work anytime, anywhere, in any iPBX system.

  • Crystal Clear Audio
  • Exceptional video
  • Automatic Noise Cancelling
  • Automatic Volume control
  • ONVIF Compatible

We offer a range of audio door stations, video door stations, operator and desktop stations, and IP speakers made to provide crystal clear communication in all types of environments and situations.

Description

The following Zenitel intercom devices have been tested and verified with Innovaphone PBX:

  • TCIS-2 audio door station
  • TKIS-2 audio intercom kit
  • TCIV-2+ video door intercom
  • TMIV-1+ video mini door station
  • TKIV+ video intercom kit
  • CRM v.2 master station
  • ITSV 4/5 desktop stations
  • TFIE-2 industrial intercom

Zenitel offers product families, where devices share electronics across different station types. Thus, support for the abovementioned stations means that a family of products are supported:

Audio door stations and kits

  • TCIS-1
  • TCIS-2
  • TCIS-3
  • TCIS-5
  • TCIS-6
  • TMIS-1
  • TMIS-2

IP speakers

  • ELSII-10HM
  • ELSII-10LHM
  • ELSII-10PM
  • ELSII-10WM
  • ELSIR-10CM

Video door stations and kits

  • TCIV-2+
  • TCIV-3+
  • TCIV-5+
  • TCIV-6+
  • TEIV-1+
  • TEIV-4+
  • TMIV-1+
  • TKIV+

Master stations

  • CRM-v2
  • IP-CROR
  • IPDM-V2
  • IPDM-V2_P
  • IPDMH-V2
  • IPDMH-V2_P
  • IPDMHP-V2
  • IPDMHP-V2_P

Industrial stations

  • TFIE-1
  • TFIE-2
  • TFIE-6

Desktop stations

  • ITSV-4
  • ITSV-5

Description and product details is found here: Zenitel intercom devices

Description and product details is found here: Zenitel IP speakers

Functions

Short summary of the most important features supported with Zenitel devices connected in SIP-mode to Innovaphone PBX:

  • SIP integration
  • Inbound audio and video calls from Zenitel devices
  • Outbound audio calls to Zenitel devices
  • Call waiting from Zenitel devices
  • Hold/retrieve incoming audio and video calls
  • Transfer audio and video calls
  • Establish Call conference which includes Zenitel devices. For stations without keypad the conference needs to be set without a PIN.
  • Trigger relay on Zenitel device (e.g. to open door)

innovaphone CTI ready

  • Answer incoming call: yes
  • Hold/Retrieve: yes
  • Transfer: yes

innovaphone Reverse Proxy ready

  • STUN: no
  • TURN: no
  • ICE: no
  • SIP/TCP: yes
  • SIP/TLS: yes

innovaphone WebRTC ready

  • Codec G.711: yes
  • Codec OPUS: no
  • DTLS encryption: no

Supported Codecs

  • G.722: yes
  • G.711 a: yes
  • G.711 y: yes
  • G.723.1: no
  • G.729A: yes
  • Opus: no

DTMF Support

  • SIP INFO (RFC2833)

Supports RFC3261 Digest Authentication Scheme (Section 22.4)

  • Supports RFC3261 Digest Authentication Scheme (Section 22.4): no

This feature needs to be disabled in the server configuration for the Zenitel devices to registrer.

Support LDAP Phonebook

  • Support LDAP Phonebook: no

Version

Zenitel Firmware Version: 8.0.0.3 and later

Innovaphone PBX Firmware Version: 13r3

Competitive Analysis

Our intercom range offers multiple hardware options, all with:

  • Superior audio quality with advanced audio processing
  • High sound pressure levels with automatic volume adjustment
  • Dirt, dust and water resistance
  • High impact protection rating
  • ONVIF compatibility
  • Support for a wide set of IP and networking standards

Pricing

We offer a large range of intercom devices, IP speakers and accessories.

For pricing, please find the partner closest to you Where to buy

Contact

Thomas Hammer Halvorsen
Product Manager
Zenitel
Myrens Verksted 3A
0473, Oslo, Norway
Tel: +47 4000 2700
Mail: cs@zenitel.com
Retrieved from "https://wiki.innovaphone.com/index.php?title=Howto:Intercom_Devices_-_Zenitel_-_3rd_Party_Product&oldid=72052"