Howto:ASC EVOipActive - Testreport: Difference between revisions

From innovaphone wiki
Jump to navigation Jump to search
No edit summary
Line 55: Line 55:
|----
|----
|'''1. Basic internal call'''
|'''1. Basic internal call'''
| '''A calls B'''
| A calls B
|
|
|
|
Line 76: Line 76:
|----
|----
|'''2. Basic external call Incoming'''
|'''2. Basic external call Incoming'''
|'''Ext. calls A'''
|Ext. calls A
|
|
|
|
Line 90: Line 90:
|----
|----
|'''3. Basic external call outgoing'''
|'''3. Basic external call outgoing'''
|'''A calls ext.'''
|A calls ext.
|
|
|
|
Line 106: Line 106:




=== Internal Conference ===


Conference Calls with three participants not possible, 1st caller = phone A, 2nd caller = phone B, 3rd caller = Recorder
innovaphone CONF interface is working fine.
{| class="wikitable centered" border="1" 
!Person recorded
!Type of call
!Result
|----
|'''4. Internal conference call'''
|A calls B, A initiates conference to C, C first on-hook
|Nok
|----
|}
=== Hold / Consultation calls ===


{| class="wikitable centered" border="1"   
{| class="wikitable centered" border="1"   
Line 117: Line 135:
!Result
!Result
!Comment  
!Comment  
|----
|'''1. Basic internal call'''
A calls B
|
|
|
|
|
|
|
|----
|A recorded
|Call between A and B
| A
| B
|
|outgoing
|Ok
|
|----
|----
|B recorded
|Call between A and B
| B
| A
|
|incomming
|Ok
|
|----
|'''2. Basic external call Incoming'''
Ext. calls A
|
|
|
|
|
|
|
|----
|A recorded
|Call between Ext and A
| A
| Ext
|
|incomming
|Ok
|
|----
|'''3. Basic external call outgoing'''
A calls ext.
|
|
|
|
|
|
|
|----
|A recorded
|Call between A and Ext.
| A
| Ext
|
|outgoing
|Ok
|
|----
|'''4. Internal conference call'''
A calls B, A initiates conference to C, C first on-hook
|
|
|
|
|
| Nok
|Conference Calls with three participants not possible, 1. Phone A, 2. Phone B, 3. Recorder
|---
|----
|----
|'''5. Hold / Consultation Call'''
|'''5. Hold / Consultation Call'''
A calls B, A consultates C, back to B
|A calls B, A consultates C, back to B
|
|
|
|
|
Line 213: Line 152:
|outgoing
|outgoing
|Ok
|Ok
|Komplette Consultation (A-B,A-C,AB) recorded
|Complete Consultation (A-B,A-C,AB) recorded
|----
|----
|B recorded
|B recorded
Line 222: Line 161:
|incomming
|incomming
|Ok
|Ok
|Nur Ruf zwischen A und B recorded
|Call between A and B recorded
|----
|----
|C recorded
|C recorded
Line 231: Line 170:
|incomming
|incomming
|Ok
|Ok
|Nur Ruf zwischen A und C recorded
|Call between A and C recorded
|----
|----
|'''6. Hold / Consultation and Transfer Call'''
|'''6. Hold / Consultation and Transfer Call'''
A calls B, A consultates C, A transfer to B, A first on-hook
|A calls B, A consultates C, A transfer to B, A first on-hook
|
|
|
|
|
Line 249: Line 187:
| B,C
| B,C
|outgoing
|outgoing
|Nok
|Ok
|Transferierter Call zwischen B und C kann nicht aufgezeichnet werden, A hat transferiert und aufgelegt
|Transfered call between B and C could not be recorded because A transfered and on-hook.
|----
|----
|B recorded
|B recorded
Line 259: Line 197:
|incomming
|incomming
|Ok
|Ok
|Komplette Consultation recorded. A-B,A-C,B-C
|Complete Consultation recorded. A-B,A-C,B-C
|----
|----
|C recorded
|C recorded
Line 268: Line 206:
|incomming
|incomming
|Ok
|Ok
|Call zwischen A und B wird nicht aufgezeichnet (kann auch nicht...). Nach transfer ok A und B verbunden
|Call between A and B not recorded (It couldn't be..).  


|----
|----

Revision as of 11:48, 26 March 2012

Tools clipart.png FIXME: Working in progress

Summary

Certification Status

This product is being tested right now. The test is not yet completed.


Version

  • ASC
    • EVOip active 5.20.46
    • ASC Datamanager 2.90.24
    • WEBplay 10.00.27
  • innovaphone Firmware:
    • PBX/Phones V9.00 Hotfix7


Test Setup

PBX: IP800

Phones: IP200A A=Nr.101, IP240 B=Nr.102, IP200A C=Nr.103

ASC EVOipActive-Testreport1.png


Test Results

Basic call

Person recorded Type of call Own Partner Partner Direction Result
1. Basic internal call A calls B
A recorded A B outgoing Ok
B recorded B A incomming Ok
2. Basic external call Incoming Ext. calls A
A recorded A Ext incomming Ok
3. Basic external call outgoing A calls ext.
A recorded A Ext outgoing Ok


Internal Conference

Conference Calls with three participants not possible, 1st caller = phone A, 2nd caller = phone B, 3rd caller = Recorder

innovaphone CONF interface is working fine.

Person recorded Type of call Result
4. Internal conference call A calls B, A initiates conference to C, C first on-hook Nok


Hold / Consultation calls

Person recorded Type of call Own Partner 3rd Party Partner Direction Result Comment
5. Hold / Consultation Call A calls B, A consultates C, back to B
A recorded A B B,C,B outgoing Ok Complete Consultation (A-B,A-C,AB) recorded
B recorded B A A incomming Ok Call between A and B recorded
C recorded C A A incomming Ok Call between A and C recorded
6. Hold / Consultation and Transfer Call A calls B, A consultates C, A transfer to B, A first on-hook
A recorded A B B,C outgoing Ok Transfered call between B and C could not be recorded because A transfered and on-hook.
B recorded B A A,C incomming Ok Complete Consultation recorded. A-B,A-C,B-C
C recorded C A A,B incomming Ok Call between A and B not recorded (It couldn't be..).

Test Notes

Configuration

Related Articles

Retrieved from "https://wiki.innovaphone.com/index.php?title=Howto:ASC_EVOipActive_-_Testreport&oldid=24506"