Howto:MidaVoiceAttendant - Mida Solutions - 3rd Party Product: Difference between revisions
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Mida Automated Attendant is an automated attendant solution that allows callers to be automatically transferred to specific extensions without any operator intervention. | |||
It uses powerful voice tools such as Voice Recognition tools. | |||
As a summary, the Application performs as following. | As a summary, the Application performs as following. | ||
During working hours, the system automatically answer the call, asking the information it needs to forward the call to the final destination. The system may recognize the called extension both via DTMF and via Voice recognition. | During working hours, the system automatically answer the call, asking the information it needs to forward the call to the final destination. The system may recognize the called extension both via DTMF and via Voice recognition. | ||
The system uses a powerful market leader Voice Recognition engine. | The system uses a powerful market leader Voice Recognition engine, available in many European languages. | ||
During Out of Service time, the system gives an automatic answer to the caller, and then performs different behaviors as previously configured: | During Out of Service time, the system gives an automatic answer to the caller, and then performs different behaviors as previously configured: | ||
Revision as of 18:33, 26 October 2007
Product Name
Mida Automated Attendant http://www.midasolutions.com/
Certification Status
Tests are planned but have not yet started.
Category
Alert System and IoT Workflow Management
Functions
Mida Automated Attendant is an automated attendant solution that allows callers to be automatically transferred to specific extensions without any operator intervention. It uses powerful voice tools such as Voice Recognition tools.
As a summary, the Application performs as following. During working hours, the system automatically answer the call, asking the information it needs to forward the call to the final destination. The system may recognize the called extension both via DTMF and via Voice recognition. The system uses a powerful market leader Voice Recognition engine, available in many European languages.
During Out of Service time, the system gives an automatic answer to the caller, and then performs different behaviors as previously configured: • Hang-up with message • Call Forward to external Number • Call Forward to Voice Mail
Version
1.2.3
Vendor
Description
Competitive Analysis
Remarks
Howto:MyProduct Vendor - Testreport
Pricing
Contact
| Marco Cortese | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Mida Solutions | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| via Vigonovese, 115 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 35127, Padova | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Tel: | +39 049 762 9752 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Fax: | +39 049 870 8721 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Mail: | info@company.com | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||