Howto:MidaVoiceAttendant - Mida Solutions - 3rd Party Product

From innovaphone wiki
Jump to navigation Jump to search


Product Name

Mida Automated Attendant http://www.midasolutions.com/

Certification Status

Tests are planned but have not yet started.


Category

Alert System and IoT Workflow Management

Functions

MidaAutomatedAttendant is an automated attendant solution allowing callers to be automatically transferred to specific extensions without any operator intervention. It uses powerful voice tools such as Voice Recognition tools.

As a summary, the Application performs as following. During working hours, the system automatically answer the call, asking the information it needs to forward the call to the final destination. The system may recognize the called extension both via DTMF and via Voice recognition. The system uses a powerful market leader Voice Recognition engine.

During Out of Service time, the system gives an automatic answer to the caller, and then performs different behaviors as previously configured: • Hang-up with message • Call Forward to external Number • Call Forward to Voice Mail

Version

1.2.3

Vendor

3rdPartyGoldfischglas 03.png Company Inc.


Description

Competitive Analysis

Remarks

Howto:MyProduct Vendor - Testreport

Pricing

Contact

Marco Cortese
Mida Solutions
via Vigonovese, 115
35127, Padova
Tel: +39 049 762 9752
Fax: +39 049 870 8721
Mail: info@company.com