Howto:ASC EVOipActive - Testreport
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Summary
Certification Status
This product is being tested right now. The test is not yet completed.
Version
- ASC
- EVOip active 5.20.46
- ASC Datamanager 2.90.24
- WEBplay 10.00.27
- innovaphone Firmware:
- PBX/Phones V9.00 Hotfix7
Test Setup
PBX: IP800
Phones: IP200A A=Nr.101, IP240 B=Nr.102, IP200A C=Nr.103
Test Results
Basic call
Person recorded | Type of call | Own | Partner | Partner Direction | Result |
---|---|---|---|---|---|
1. Basic internal call | A calls B | ||||
A recorded | A | B | outgoing | Ok | |
B recorded | B | A | incomming | Ok | |
2. Basic external call Incoming | Ext. calls A | ||||
A recorded | A | Ext | incomming | Ok | |
3. Basic external call outgoing | A calls ext. | ||||
A recorded | A | Ext | outgoing | Ok |
Internal Conference
Conference Calls with three participants not possible, 1st caller = phone A, 2nd caller = phone B, 3rd caller = Recorder
innovaphone CONF interface is working fine.
Person recorded | Type of call | Result |
---|---|---|
4. Internal conference call | A calls B, A initiates conference to C, C first on-hook | Nok |
Hold / Consultation calls
Person recorded | Type of call | Own | Partner | 3rd Party | Partner Direction | Result | Comment |
---|---|---|---|---|---|---|---|
5. Hold / Consultation Call | A calls B, A consultates C, back to B | ||||||
A recorded | A | B | B,C,B | outgoing | Ok | Complete Consultation (A-B,A-C,AB) recorded | |
B recorded | B | A | A | incomming | Ok | Call between A and B recorded | |
C recorded | C | A | A | incomming | Ok | Call between A and C recorded | |
6. Hold / Consultation and Transfer Call | A calls B, A consultates C, A transfer to B, A first on-hook | ||||||
A recorded | A | B | B,C | outgoing | Ok | Transfered call between B and C could not be recorded because A transfered and on-hook. | |
B recorded | B | A | A,C | incomming | Ok | Complete Consultation recorded. A-B,A-C,B-C | |
C recorded | C | A | A,B | incomming | Ok | Call between A and B not recorded (It couldn't be..). |
Blind Transfer / Deflecting
Person recorded | Type of call | Own | Partner | 3rd Party | Partner Direction | Result | Comment |
---|---|---|---|---|---|---|---|
7. Blind Transfer Call | A calls B, B calls C and transfers without consultation | ||||||
A recorded | A | B | B,C | outgoing | Ok | Complete Consultation recorded | |
C recorded | C | A | A | incomming | Ok | Ruf zwischen A und B wird nicht recorded, Kann auch nicht… | |
7.1 Blind Transfer Call / with recall timer | A calls B, B calls C and transfers without consultation | ||||||
A recorded | A | B | B,C | outgoing | Ok | 2 calls recorded | |
B recorded | B | A | A | incomming | Ok | 2 calls recorded | |
8. Deflect Call | A calls B and B deflects to C | ||||||
A recorded | A | C | C | outgoing | Ok | Das B den call direkt nach C deflected hat wird nicht recorded | |
C recorded | C | A | A | incomming | Ok | Das B den call direkt nach C deflected hat wird nicht recorded |
Pickup and Call forwarding
Person recorded | Type of call | Own | Partner | 3rd Party | Partner Direction | Result | Comment |
---|---|---|---|---|---|---|---|
9. Pickup call | A calls B (member of a Pickup group) and C picks up the call | ||||||
A recorded | A | C | C | outgoing | Ok | ||
C recorded | C | A | A | incomming | Ok | ||
10. Call forwarding immediately | A calls B, call is forwarded to C (C takes the call) | ||||||
A recorded | A | C | C | outgoing | Ok | ||
C recorded | C | A | A | incomming | Ok | 2 calls recorded | |
11. Call forwarding no answer | A calls B, call is forwarded to C (C takes the call) | ||||||
A recorded | A | C | C | outgoing | Ok | ||
C recorded | C | A | A | incomming | Ok | ||
12. Call forwarding busy | A calls B, call is forwarded to C (C takes the call) | ||||||
A recorded | A | C | C | outgoing | Ok | ||
B recorded | B | PSTN | PSTN | outgoing | Ok | busy mit Ruf nach PSTN simmuliert um recording nachzuweisen/CFB A nach C über B funktioniert | |
C recorded | C | A | A | incomming | Ok |
Alternate / Park call
Person recorded | Type of call | Own | Partner | 3rd Party | Partner Direction | Result | Comment |
---|---|---|---|---|---|---|---|
13. Alternate call / makeln | A calls B, B makes a consultation to C, B alternates the call | ||||||
A recorded | A | B | B | outgoing | Ok | Wenn nur A recorded wird, kann auch nur Ruf zwischen A und B recorded werden | |
B recorded | B | A | A-C | incomming | Ok | Kompletter Call wird aufgezeichnet | |
C recorded | C | B | B | incomming | Ok | Call zwischen B und C aufgezeichnet | |
14. Park / unpark call | A calls B, B parks A, B calls C, B unparked A, B calls A | ||||||
A recorded | A | B | B,B | outgoing | Ok | Nur Ruf zwischen A und B recorded | |
B recorded | B | A | A | incomming | Ok | 3 seperate calls recorded | |
B | C | A hear MOH | outgoing | Ok | 3 seperate calls recorded | ||
B | A | A | incomming | Ok | 3 seperate calls recorded | ||
C recorded | C | B | B | incomming | Ok | Nur Ruf zwischen B und C recorded |
Automatic SIP Auth. with password after reboot ASC Server and PBX
Person recorded | Type of call | Own | Partner | 3rd Party | Partner Direction | Result | Comment |
---|---|---|---|---|---|---|---|
15. ASC reboot | A calls B | ||||||
A recorded | A | B | B | outgoing | Ok | Recording starts without login into Windows/ASC | |
15.1. PBX restart | A calls B | ||||||
A recorded | A | B | B | outgoing | Ok | EVOip registered automaticly to PBX |
Phone Recording options (IP200A and IP240)
Person recorded | Type of call | Own | Partner | Result | Comment |
---|---|---|---|---|---|
16. Transparent recording | |||||
Ok | All tests above were made with transparent recording | ||||
16.1 Manuell recording (redial button (standard) to on/off recording) | A calls B | ||||
A recorded | A | B | Ok | If redial button is used for recording, no call transfer will be possible (see 16.3 to solve) | |
B recorded | B | A | Ok | If redial button is used for recording, no call transfer will be possible (see 16.3 to solve) | |
16.2 Optional recording (redial button (standard) to off/on recording) | A calls B (between call on/off rec.) | ||||
B recorded | B | A | Ok | If redial button is used for recording, no call transfer will be possible (see 16.3 to solve) | |
16.3 Manuell recording with Function key to on/off recording) | A calls B, B starts recording, B transfer A to C | ||||
B recorded | B | A | Ok | Recording and call transfer works |
Codecs
Tested feature | Result | Comment |
---|---|---|
Call using g711a | YES | |
Call using g711u | YES | |
Call using g723 | YES | It's recorded, but ASC means it's G.729 |
Call using g729 | YES |
Hide own Number
Person recorded | Type of call | Own | Partner | Result | Comment |
---|---|---|---|---|---|
18. Hide own Number | A hide his own number, A calls B | ||||
A recorded | A | B | Ok | ||
B recorded | NOK | No call recorded if partner hide his number --> TAC informiert und trace gesendet |