Course14:IT Plus Overview
innovaphone Plus is a series of courses, each covering advanced aspects of the configuration of innovaphone devices in separate topics. Each topic can be worked on individually and in any order. Further topics will be added over time. Each topic is based on the latest firmware at the time of creation. All topics based on the same firmware version (e.g. 14r2) are included in the same course of the series.
The rest of this article gives you an overview of the topics covered and in which course they can be found.
Access to innovaphone Plus requires a valid innovaphone Plus corporate subscription. See innovaphone Plus Training for details.
IT Plus course list
Virtual PBX
This topic deals with the installation and configuration of the IPVA, innovaphone's virtual appliance.
Conference infrastructure
In this topic, we will set up a conferencing environment that will be accessible from external and internal networks.
Structured numbering plans
This topic is about non-flat numbering plans (that is, multi-node setups resembling old systems with cross-connection lines)
E.164
This topic is about a flavour of non-flat numbering plans (as described in the or) known as E.164 setups, resembling the official telco numbering plan.
Troubleshooting
This topic provides a deeper understanding of how to obtain information that can be used for troubleshooting
The Reports App
This topic explains the installation and usage of the reports app
Voicemail
This topic explains the installation, usage and scripting with the voicemail app