Howto:Analytics - MediaRunway - Partner App

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Product Name

MediaRunway Analytics

Certification Status


Computer Telephony Integration and Unified Messaging / Unified Communication


Mediarunway company logo 150 2.png

MediaRunway is an ITC enterprise that provides its customers with contemporary IT services in all areas - Your business, our solution.

MediaRunway - About us



Analytics is a myApps App.

The Analytics myApps app is the simple, comprehensive and visualized way of evaluating calls to reduce unanswered calls and optimize your business processes. You can easily keep track of a lot of data, mobile on a smartphone or on your pc monitor or a big screen for everyone.

MediaRunway - About this application


Analytics user app:

  • statistical diagrams
  • statistical tables
  • sending reports

Analytics admin app:

  • set pbx name
  • licensing


Licensing: in beta it is free to use, but you need a license code by MediaRunway. To get this license please contact

  • Example: "Hello MediaRunway, we would like to test the Analytics beta app. Here is our authentication key 1113335557. This auth code you will find in the admin app under licensing.


You have a free cdr record in the pbx you could configure. You could configure two in the pbx ui and more in through the pbx console/ config file.


The first app version starts with a free beta phase, but a free license key is needed.

Compatible innovaphone firmware versions

  • MediaRunway Analytics 1.0 (133xxx)
    • innovaphone V13r3

Application versions used for interop testing

  • MediaRunway Analytics 1.0 (133xxx)
    • innovaphone IPVA V13r3 sr8


With the Analytics admin app you can configure the app.

Configure the Analytics app

This is to configure in the Analytics admin app:

  • the pbx name (of the pbx which should replicate the pbx user objects)

This is to configure in the PBX under e.g. CDR1 (like for the reporting app under CDR0):


  • the "Adress" is the uri (without https) of the app platform
  • the "Path" for CDR is the same uri (also without https) which is shown in the "AP Manager" app at the app instance under "Webserver path"


After installing the app, adding the app instance and the app object for the users and the admin, someone can start using "Analytics". The steps of the installation process are the same as described in this article "Callback - Install App from App Store" only with different names.

Brief summary of the installation

  • Install the app from app store
  • Create an instance of the app
    • Values needed: Name ("Analytics", no blanks here please) - Domain (your platform domain) - App Password (generate one, 15 characters) - DB Password (generate one, 15 characters) - other values will be filled up automatically
  • Add the user and the admin object with PbxManager app (when selecting the name, please do not use spaces.)
  • Configuration and licensing

The following is an installation example.

AP manager settings

Analytics ap manager.png

PBX manager settings

You have to create the user and admin object.

Analytics pbx manager.png

Copyright information


MediaRunway GmbH & Co. KG
Venloer Str. 8
D-41569 Rommerskirchen
Tel: +49 2183 80628-0

For any questions please refer to our contact page.