Howto:Diversion App - effexx - Partner App: Difference between revisions

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==Certification Status==
==Certification Status==
<!-- do not remove comment. Will be added by innovaphone upon document check & app availablity on appstore -->
{{Template:Compat_Status_referral_product_new|type=App}}


This App has been listed in our [https://store.innovaphone.com/ store] in November 2022.


==Category==
==Category==
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<!-- At max 3 sentences, no novels. -->
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The Sendnumber app allows users to choose which phone number they want to use to make outgoing calls. All extensions of existing waiting queue objects are automatically available for configuration.
The Diversion App allows users to set call forwarding depending on internal or external callers. Also the app provides an admin defined history of activated diversions.
 
The Sendnumber admin app allows admins to assign and remove phone numbers to users.


==Functions==
==Functions==
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<!-- Preferred format is a short list of functions/buzz words offered by the product -->  
<!-- Preferred format is a short list of functions/buzz words offered by the product -->  


* Set the outgoing number
* Set callfordwarding based on external oder internal caller
* Reset to own number
* History of last fordwards
* Permission management


=== Provided APIs ===
=== Provided APIs ===
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<!-- Mandatory topic. -->  
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<!-- Give information about costs and licensing model. Use formattings if needed -->
<!-- Give information about costs and licensing model. Use formattings if needed -->
No license is required for this app
* One License per User which uses this app is required. Available over innovaphone.
* with activated testmode you can test the function this app.


==Prerequisites==
==Prerequisites==
<!-- Optional topic. -->
<!-- Optional topic. -->
<!-- If applicable, name any system requirements / technical requirements. For example, if the function of the free app requires the use of software for which a fee is charged. -->
<!-- If applicable, name any system requirements / technical requirements. For example, if the function of the free app requires the use of software for which a fee is charged. -->
*  Edited trunk object with "Name as Number" option via Advanced UI
None (at least knowledge about installing an App and adding the App Object for the users and the App Object for the admin)
*  '''If you use myApps via browser, https is required'''
<!-- Keywords: CLIP, Sendnumber, myApps Sendnumber, Outgoing, ausgehende Nummber -->
<!-- Keywords: CLIP, Sendnumber, myApps Sendnumber, Outgoing, ausgehende Nummber -->


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===Compatible innovaphone firmware versions===
===Compatible innovaphone firmware versions===
<!-- List compatible major innovaphone firmware versions. Several listings are valid -->
<!-- List compatible major innovaphone firmware versions. Several listings are valid -->
* innovaphone V13r2sr9
* innovaphone V13R2 sr17
* innovaphone V13R3 Beta3


===Application versions used for interop testing===
===Application versions used for interop testing===
<!-- Give used versions for testing of both innovaphone and 3rd-pty product -->
<!-- Give used versions for testing of both innovaphone and 3rd-pty product -->
<!-- replace 3rd-Pty-Application by real name -->
<!-- replace 3rd-Pty-Application by real name -->
* effexx SendNumber-App 130001
* effexx Diverison-App 130001
<!-- adjust tested innovaphone FW -->
<!-- adjust tested innovaphone FW -->
* innovaphone V13r2sr9
* innovaphone V13R2 SR17
* innovaphone AP Platform 100013
* innovaphone AP Platform 100013


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<!-- Describe configuration steps to be done for both innovaphone and 3rd-pty application -->
<!-- Describe configuration steps to be done for both innovaphone and 3rd-pty application -->
<!-- It is required to provide a PDF-formatted config document. -->
<!-- It is required to provide a PDF-formatted config document. -->
===Diversion - Admin App===
[[Image:Effexx-diversion-admin01.PNG]]<br>


===Edit the trunk object ===
===Diverson - User App ===
<br>
[[Image:Effexx-diversion-user01.PNG]]<br>
The SendNumber app edits user objects on the "External" attribute, which has been available since software version V13R2. In order for this option to be taken into account for outgoing telephony, the trunk object must be adjusted via the Advanced UI. It is also important to note that after this adjustment, it should first be checked whether this will result in restrictions on outgoing telephony with regard to call number display or call diversions.
<br><br>
''In rare PBX constellations, errors can occur at this point. Innovaphone support should be contacted first. This function has nothing to do with the SendNumber app, but is just a feature of the innovaphone PBX that is required.'' ''<br><br>
 
[[Image:Effexx-sendnumber-AdvancedUI-01.PNG]]<br>
--------------------------------------------------------------<br>
[[Image:Effexx-sendnumber-AdvancedUI-02.PNG]]<br><br><br>
 
===Install the App===
<br>
The following series of images shows the installation sequence of the SendNumber app from the AppStore.<br><br>
 
[[Image:Effexx-sendnumber-01.PNG]]<br>
------------------------------------------<br>
[[Image:Effexx-sendnumber-02.PNG]]<br>
------------------------------------------<br>
[[Image:Effexx-sendnumber-03.PNG]]<br>
------------------------------------------<br>
[[Image:Effexx-sendnumber-04.PNG]]<br>
------------------------------------------<br>
[[Image:Effexx-sendnumber-05.PNG]]<br>
------------------------------------------<br>
[[Image:Effexx-sendnumber-06.PNG]]<br>
------------------------------------------<br>
[[Image:Effexx-sendnumber-07.PNG]]<br>
------------------------------------------<br>
[[Image:Effexx-sendnumber-08.PNG]]<br>
------------------------------------------<br>
[[Image:Effexx-sendnumber-09.PNG]]<br>
------------------------------------------<br>
[[Image:Effexx-sendnumber-10.PNG]]<br>
------------------------------------------<br>
[[Image:Effexx-sendnumber-11.PNG]]<br>
------------------------------------------<br>
[[Image:Effexx-sendnumber-12.PNG]]<br><br>
 
===SendNumber - Admin App===
With Sendnumber Admin App, the outgoing phone numbers of the existing waiting queues can be assigned to individual or all users.<br>
[[Image:Effexx-sendnumber-admin-01.PNG]]<br>
------------------------------------------<br>
[[Image:Effexx-sendnumber-admin-02.PNG]]<br>
------------------------------------------<br>
 
===SendNumber - User App ===
With the SendNumber user app, users can select their outgoing phone number.<br>
[[Image:Effexx-sendnumber-user-01.PNG]]<br>
------------------------------------------<br>
 
==Known Issues==
- There was an error in the app file name. When updating from 13R2 SR10 to a higher version, the old App Service must be uninstalled.


==Release Notes==
==Release Notes==
'''130001 - SR10'''<br>
'''130004 - SR20'''<br>
- Startversion<br>
- Bugfix: diversion is added and saved when switchbar is clicked<br>
'''130002 - SR11'''<br>
- fixed an issue with AvatarApi in small pbx sceanrios.<br>
- changed appname in binary with companyname as prefix<br>
'''130003 - SR12'''<br>
- fixed an issue with untrusted or self signed webserver certificates on pbx<br>
'''130004 - SR13'''<br>
- compatibility with 13R3 PbxAdminApi Security<br>


==Contact==
==Contact==
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57250 Netphen
57250 Netphen


Peter Stock<br>
Anton Sterdner<br>
Tel: +49 271 7095-220 <br>
Tel: +49 271 7095-220 <br>
Fax: +49 271 7095-4200<br>
Fax: +49 271 7095-4200<br>

Latest revision as of 10:00, 10 April 2024

Effexx-logo01.png

Product Name

effexx Diversion-App

Certification Status

Referralprod.PNGThis App is listed due to a customer testimonial. No tests have been conducted by innovaphone.

This App has been listed in our store in November 2022.

Category

Computer Telephony Integration and Unified Messaging / Unified Communication

Vendor

Effexx-logo01.png

In order to make your business infrastructure and your communication processes efficient and secure, you not only need innovative technologies, but also solutions that are precisely tailored to your specific goals and requirements. The areas of telecommunications, information technology, security and software technology are constantly changing. Optimizing your technology flow requires selecting products and technologies that bring measurable benefits to your business. effexx advises you reliably, competently and individually on this.

effexx - Über uns

Description

The Diversion App allows users to set call forwarding depending on internal or external callers. Also the app provides an admin defined history of activated diversions.

Functions

  • Set callfordwarding based on external oder internal caller
  • History of last fordwards

Provided APIs

  • Websocket
  • PbxAdminApi

Licensing

  • One License per User which uses this app is required. Available over innovaphone.
  • with activated testmode you can test the function this app.

Prerequisites

None (at least knowledge about installing an App and adding the App Object for the users and the App Object for the admin)

Versions

Compatible innovaphone firmware versions

  • innovaphone V13R2 sr17
  • innovaphone V13R3 Beta3

Application versions used for interop testing

  • effexx Diverison-App 130001
  • innovaphone V13R2 SR17
  • innovaphone AP Platform 100013

Configuration

Diversion - Admin App

Effexx-diversion-admin01.PNG

Diverson - User App

Effexx-diversion-user01.PNG

Release Notes

130004 - SR20
- Bugfix: diversion is added and saved when switchbar is clicked

Contact

effexx its GmbH
Obere Industriestraße 8
57250 Netphen

Anton Sterdner
Tel: +49 271 7095-220
Fax: +49 271 7095-4200
E-Mail: apps@effexx.com