Howto:Feature List in English: Difference between revisions

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This information applies to
This information applies to


−        All innovaphone products based on V7, V8 and V9
- All innovaphone products based on V7, V8, V9 and V10


 
Starting with V11, this list is discontinued. Firmware-dependent functions and improvements can be found in the respective release notes:
==Download==
* [[Reference11r1:Release_Notes_Firmware#11r1_Service_Release_1_(110925)|V11r1]]
 
* [[Reference11r2:Release_Notes_Firmware#11r2_Service_Release_1_(113182)|V11r2]]
[[Media:innovaphone_V8_Featurelist_en.pdf]]
* [[Reference12r1:Release_Notes_Firmware#12r1_Final_(120857)|V12r1]]
* [[Reference12r2:Release_Notes_Firmware#12r2_Final_(125149)|V12r2]]
* [[Reference13r1:Release_Notes_Firmware|V13r1]]
* [[Reference13r2:Release_Notes_Firmware#13r2_Main_improvements|V13r2]]
* [[Reference13r3:Release_Notes_Firmware#Main_improvements_in_13r3|V13r3]]
Functions of earlier firmware versions are also included in newer versions (subject to change and discontinuation).


==More information==
==More information==


=== PBX System Features ===


 
* Access to exchange via group number  
===System Features – IP302 / IP305 / IP800 / IP2000 / IP6000 /IP1060 / IP3010 / IP6010 / IPVA===
* Access to separate exchange via individual number  
 
* ACD groups  
Access to exchange via group number  
* Active Directory Replication  
 
* Administration via uniform interface  
Access to separate exchange via individual number  
* Alarm and error events  
 
* Alternate route selection  
ACD groups  
* Announcement before pickup (*)  
 
* Announcements (*)  
Active Directory Replication  
* Authorisation groups (class of service)  
 
* Automatic break through for call protection for preferred numbers  
Administration via uniform interface  
* Automatic call distribution (ACD)  
 
* Automatic night switching with week clock  
Alarm and error events  
* Automatic route selection (ARS)  
 
* Bootcode with minifirmware (not supported with IP3000)  
Alternate route selection  
* Branches (virtual central PBX)  
 
* Bunched circuit  
Announcement before pickup (*)  
* Call back  
 
* Call back also if internal call  
Announcements (*)  
* Call detail records (CDR)  
 
* Calling line identification restriction (CLIR)  
Authorisation groups (class of service)  
* Calling party identification (CLIP)  
 
* Calling to E.164  
Automatic break through for call protection for preferred numbers  
* Calling via ENUM (H.323 and SIP)  
 
* centralized backup /firmware/config upload
Automatic call distribution (ACD)  
* Circle call with circle call query (#)  
 
* Clock synchronization via IP  
Automatic night switching with week clock  
* Config templates for PBX User  
 
* Configurable tones  
Automatic route selection (ARS)  
* Configure / change / delete call diversion via web  
 
* Conversation return to operator  
Bootcode with minifirmware (not supported with IP3000)  
* Cross connection via IP  
 
* Cross connection via ISDN  
Branches (virtual central PBX)  
* Different call (external, internal)  
 
* Direct dial (with and without number reassessment)  
Bunched circuit  
* Door bell interface with door opener function (#)  
 
* DTMF detection disabling  
Call back  
* DTMF-post dial/direct dial  
 
* Emigration of endpoint  
Call back also if internal call  
* Enhanced error reporting (SIP, QOS parameter, router error reporting)
 
* Enhanced H.323 features according to H.450.x  
Call detail recording (CDR)  
* Extended DTMF Object (feature set via DTMF dial)  
 
* External communication  
Calling line identification restriction (CLIR)  
* Firmware upload in DRAM (not supported with IP3000)  
 
* Floating license model  
Calling party identification (CLIP)  
* Flexible dial plan  
 
* General night switching  
Calling to E.164  
* Group call (all, circular)
 
* Hide Objects from LDAP
Calling via ENUM (H.323 and SIP)  
* Home office integration  
 
* HTTP/ HTTPS allowed stations
Call Detail Records (CDR) external and internal
* Incoming direct call to subscriber or group  
 
* Interactive call acceptance (*)  
centralized backup /firmware/config upload
* Interface for external announcement construction (#)  
 
* Internal communication  
Circle call with circle call query (#)  
* Internal music on hold  
 
* Least cost routing (LCR)  
Clock synchronization via IP  
* Log forwarding
 
* LDAP replication
Config templates for PBX User  
* Message center (H.450.7 or DTMF)  
 
* Message Waiting Indication (MWI)  
Configurable tones  
* Messaging (SIP and H.323)  
 
* Mixed dial method (overlap and en-block dialing)  
Configure / change / delete call diversion via web  
* MS-chap V1/V2  
 
* Multi conferencing (IP800, IP6000, IP0010, IP1060, IP3010, IP6010)  
Conversation return to operator  
* Multi protocol (H.323, SIP)  
 
* Multilevel admin access (detailed multilevel user rights for the PBX configuration)  
Cross connection via IP  
* Multiple system admin (multiple admin and viewer rights possible for the whole system)  
 
* Multistage login (multi-user)  
Cross connection via ISDN  
* Music / announcement in standby from analogue resource (#)  
 
* Music / announcement in standby from HTTP resource (*)  
Different call (external, internal)  
* Network wide features (Master/slave with virtual PBX)  
 
* Only calling to registered subscribers (passive control)  
Direct dial (with and without number reassessment)  
* Overflow of subscribers and cross connection  
 
* Overlapped sending  
Door bell interface with door opener function (#)  
* PBX directory search (LDAP search via DTMF)  
 
* Phonebook either from internal or from external source (LDAP)  
DTMF detection disabling  
* QSIG  
 
* QSIG inter-working  
DTMF-post dial/direct dial  
* QSIG trunking (point to point and point to multipoint)  
 
* Redundancy of the ISDN-lines  
Emigration of endpoint  
* Redundancy of the PBX  
 
* Remote monitoring and remote diagnostics  
Enhanced error reporting (SIP, QOS parameter, router error reporting)
* Remote software upgrade  
 
* RTP Proxy  
Enhanced H.323 features according to H.450.x  
* SDP Transit (for video and other codecs)  
 
* Short dial (individual, group, system wide)  
Extended DTMF Object (feature set via DTMF dial)  
* Silent intrusion  
 
* SIP/H.323 Media Relay (RTP stream routing via gateway)  
External communication  
* SIP trunking  
 
* SIP via TCP
Firmware upload in DRAM (not supported with IP3000)  
* SIPS (SIP-Secure) – SIP via TCP/TLS (not supported with IP3000)  
 
* SNMP Traps (alarm events)  
Floating license model  
* SOAP-API  
 
* SRTP (Voice encryption) for H.323 and SIP (not supported with IP3000)  
Flexible dial plan  
* Subscriber authorisation
 
* Standard protocols to the endpoint  
General night switching  
* Subscriber groups with progressive call (parallel, circular, sequential)
 
* Switch between day/night with code digit from subscribers  
Group call (all, circular)
* System time/date via timeserver (LAN or web)  
 
* TAPI / Multi line TAPI (via several PBX’s / locations)
Hide Objects from LDAP
* Telephone number assignment  
 
* Time based subscriber authorisation
Home office integration  
* Twin Phones  
 
* US standard (T1 and CAS)  
HTTP/ HTTPS allowed stations
* VoIP-CAPI
 
* Waiting queue – call busy operators / CFU disable operators  
Incoming direct call to subscriber or group  
* 802.1x
 
* Active Directory Replication/More detail information in error situations
Interactive call acceptance (*)  
 
Interface for external announcement construction (#)  
 
Internal communication  
 
Internal music on hold  
 
Least cost routing (LCR)  
 
Log forwadring
 
LDAP replication
 
Message center (H.450.7 or DTMF)  
 
Message Waiting Indication (MWI)  
 
Messaging
 
Messaging (SIP and H.323)  
 
Mixed dial method (overlap and en-block dialing)  
 
MS-chap V1/V2  
 
Multi conferencing (IP800, IP6000, IP0010, IP1060, IP3010, IP6010)  
 
Multi protocol (H.323, SIP)  
 
Multilevel admin access (detailed multilevel user rights for the PBX configuration)  
 
Multiple system admin (multiple admin and viewer rights possible for the whole system)  
 
Multistage login (multi-user)  
 
Music / announcement in standby from analogue resource (#)  
 
Music / announcement in standby from HTTP resource (*)  
 
Network wide features (Master/slave with virtual PBX)  
 
Only calling to registered subscribers (passive control)  
 
Overflow of subscribers and cross connection  
 
Overlapped sending  
 
PBX directory search (LDAP search via DTMF)  
 
Phonebook either from internal or from external source (LDAP)  
 
QSIG  
 
QSIG inter-working  
 
QSIG trunking (point to point and point to multipoint)  
 
Redundancy of the ISDN-lines  
 
Redundancy of the PBX  
 
Remote monitoring and remote diagnostics  
 
Remote software upgrade  
 
RTP Proxy  
 
SDP Transit (for video and other codecs)  
 
Short dial (individual, group, system wide)  
 
Silent intrusion  
 
SIP Medial Relay (RTP stream routing via gateway)  
 
SIP trunking  
 
SIP via TCP
 
SIPS (SIP-Secure) – SIP via TCP/TLS (not supported with IP3000)  
 
SNMP Traps (alarm events)  
 
SOAP-API  
 
SRTP (Voice encryption) for H.323 and SIP (not supported with IP3000)  
 
Subscriber authorisation
 
Standard protocols to the endpoint  
 
Subscriber groups with progressive call (parallel, circular, sequential)
 
Switch between day/night with code digit from subscribers  
 
System time/date via timeserver (LAN or web)  
 
TAPI / Multi line TAPI (via several PBX’s / locations)
 
Telephone number assignment  
 
Time based subscriber authorisation
 
Twin Phones  
 
US standard (T1 and CAS)  
 
VoIP-CAPI
 
Waiting queue – call busy operators / CFU disable operators  
 
802.1x


==== New in V8 ====
==== New in V8 ====
* Announcing the queue position in a waiting queue
* Call completion on busy/free to ISDN
* Customized Visual Appearance (individually designable user interface)
* Dual Forking (OCS compatible)
* Dynamic PBX (more PBXs on one Device ) PBX hosting / PBX virtualization
* Kerberos based authentication and Cross Realm authentication
* Mobility (GSM integration)
** Call-waiting
** hold
** transfer
** park
** group login/logout
** mobility on/off
** setting presence status


Announcing the queue position in a waiting queue
* Off load Dialtone (external gateway)
 
* Off load Media Relay (external gateway)  
Callback on busy/free to ISDN
* Off load MOH (external gateway)
 
* Presence  
Customized Visual Appearance (individually designable user interface)
* Recording at the ISDN and analogue interfaces  
 
* Roaming Phone Profiles  
Dual Forking (OCS Integration)
* RSTP (Rapid Spanning Tree)  
 
* Send Message to group  
Dynamic PBX (more PBXs on one Device ) PBX hosting / PBX virtualization
* SIP error detection (alarm/event updated)  
 
* SIP Federation  
Kerberos based authentication and Cross Realm authentication
* SIP video multisite support
 
Mobility (GSM integration)
- Call-waiting
- hold
- transfer
- park
- group login/logout
- mobility on/off
- setting presence status
 
Off load Dialtone (external gateway)
 
Off load Media Relay (external gateway)  
 
Off load MOH (external gateway)
 
Presence  
 
Recording at the ISDN and analogue interfaces  
 
Roaming Phone Profiles  
 
RSTP (Rapid Spanning Tree)  
 
Send Message to group  
 
SIP error detection (alarm/event updated)  
 
SIP Federation  
 
SIP video multisite support


====New in V9====
====New in V9====
* Executive/secretary enhancements
** Secretary can initiate calls with the CLIP from the executive.
** Executive can see if the secretary is joined or unjoined in the primary secretary group.
** Executive sees if a call diversion is set at the secretary.
** Breakthrough disabled call waiting at secretary.


Executive/secretary enhancements
* Reporting
 
** Based on internal or external Linux Application Platform
* Secretary can initiate calls with the CLIP from the executive.
** Based on PBX CDR´s
 
** Predefined filter
* Executive can see if the secretary is joined or unjoined in the primary secretary group.
** Reports (export as PDF, XML) from filter, combined filter, date and time
 
* Executive sees if a call diversion is set at the secretary.
 
* Breakthrough disabled call waiting at secretary.
 
Reporting
 
* Based on plattform IP1060, IP3010, IP6010, or external Linux platform- innovaphone Application platform.
* Based on PBX CDR´s
* Predefined filter
* Reports (export as PDF, XML) from filter, combined filter, date and time
 
UC client (myPBX) web-based and Windows launcher
 
''Languages supported: Danish / English / Estonian / Finnish / French / Italian / Latvian / Dutch /  Norwegian / Polish /  Portuguese / Spanish / Swedish / Czech – additional languages on demand.''
 
* CTI (initiate call, accept call, terminate call, hold call, retrieve call, transfer call, park call, 3PTY conference)
* Manage own call diversions
* Call list
* Presence (manage own presence state)
* Buddylist (including partners presence and call status)
* Chat (multiparty chat)
* Audioconference (via innovaphone audio conference Interface)
* Videoconferece (via integration of  Webex or Microsoft OLM)
* Application sharing (via integration of Webex or Microsoft OLM)
 
Emergency calls priority
 
Import/Export PBX user database (CSV/XML)
 
Individual MOH (context sensitive based on object, node or PBX)
 
IP filter for registrations with or without password
 
IPv6 support (IPv6 routing, 6to4 routing and http access, telnet)
 
LDAP via TLS


MTLS  
* Emergency calls priority
* Import/Export PBX user database (CSV/XML)
* Individual MOH (context sensitive based on object, node or PBX)
* IP filter for registrations with or without password
* IPv6 support (IPv6 routing, 6to4 routing and http access, telnet)
* LDAP via TLS
* MTLS  
* NTP redundancy
* Partnerkeys via separate Pbx´s
* Wideband audio
* Enhanced Boolean (call forward, filter and diversion filter) based also on date
* Maximum call duration


NTP redundancy
==== New in V10 ====
 
* Show video calls on page PBX/Calls
Partnerkeys via separate Pbx´s
* Show video capability of registrations on page PBX/Registrations
 
* Tone type for PBX generated tones (e.g. for Mobility) configurable
Wideband audio (IP0010, IP1060, IP3010, IP6010)
* Explicit assignement of licenses to users
 
* Server based myPBX call lists included with myPBX licenses at no extra charge
Enhanced Boolean (call forward, filter and diversion filter) based also on date
* per user Voicemail license scheme
 
* Support for cloud setup
Maxim call duration
* Ability to correct calendar-driven presence information manually
* 'do-not-disturb' presence
* Support for Mobility client using data for call-control features (hold, retrieve etc.)
* configurable default visibility (presence/dialog) for group members
* Disconnect other ringing endpoints if call is rejected on one in a twin-phone configuration
* Broadcast Conference object supports chat conferences
* Offload-able media interface for voicemail (Hosting)
* Waiting Queue supports mobile operators
* Conditional Mobility/Forking (via ''Boolean'' object)
* Kerberos with AES (Windows 2008R2 compatibility)


===Features IP Phones – IP110 / IP200 / IP230 / IP240 / IP240-1000 / IP241 / IP222 / IP232===
===Features IP Phones – IP110 / IP200 / IP230 / IP240 / IP240-1000 / IP241 / IP222 / IP232===
* Adjustable loudness
* Adjustable ringing tones also possible, import RTTTL and midi files
* Alphanumeric phonebook
* Announcement via loudspeaker
* Automatic callback on busy and free
* Automatic redialing
* Automatic redialing to busy bunched circuit
* Blind transfer
* Call diversion to internal phone number
* Call hold / retrieve call diversion to external phone number
* Call intrusion
* Call list (outgoing, incoming, combined, not reached, not answered)
* Call park and enquiry from other subscribers
* Call prevention
* Call transfer / pickup (selective and from a group)
* Call waiting (acoustical and optical signaling of waiting calls)
* Caller identification (name/number)
* Changeover of the assigned partners
* Conference (3 way)
* Configuration of the voice recording via HTTP
* Connect to busy and free subscribers without notification
* Counter and list of missed calls
* Date and time display (automatic summer/winter time adjustment)
* Delete call back
* Delete variable call diversion
* Dialing an IP address (with and without RAS)
* Dialing with code key from an unauthorized phone
* Direct dialing (immediate, internal/external)
* Display duration of call
* Display calling number
* Emigration of subscriber/endpoint
* Fixed call diversion (unconditional, no answer (time adjustable) on busy)
* Forced announcement (priority call)
* Function keys – multitude possible – exact list can be found in the technical specification of each IP phone
* Hands free
* Headset
* Individual configuration
* Individual phonebook
* Intercom with automatic call pick up
* Interlinked and limitless multiple conference
* Manager/assistant feature
* Message waiting indication (MWI)
* Messaging
* Multi language
* Multi-protocol and multi-registration (SIP and H.323 concurrent)
* Multiple registrations with selective de-registration
* Mute (switch off the microphone)
* Name dialing
* Open listening
* Over plugging (connect call to a busy subscriber)
* Phone lock
* Preferred subscribers
* Project code
* Redialing of the last 100 dialed numbers
* Silent Intrusion
* SIP via TCP
* SIPS (Secure SIP via TCP/TLS)
* SRTP (SIP and H.323)
* Status indication of the subscriber (free/busy/call)
* Subscriber with several lines
* Subscriber with several numbers
* Transfer with consultation
* Variable call diversion
* 802.1x


Adjustable loudness
==== Phone Menu Languages ====
 
* ger - Deutsch
Adjustable ringing tones also possible, import RTTTL and midi files
* eng - English
 
* frn - Français
Alphanumeric phonebook
* dut - Nederlands
 
* ita - Italiano
Announcement via loudspeaker
* esp - Español
 
* swe - Svenska
Automatic callback on busy and free
* dan - Dansk
 
* nor - Norsk
Automatic redialing
* fin - Suomi
 
* cze - Cestina
Automatic redialing to busy bunched circuit
* est - Eesti
 
* por - Português
Blind transfer
* lat - Latviešu
 
* cro - Hrvatski
Call diversion to internal phone number
* pol - Polski
 
* rus - Русский
Call hold / retrieve call diversion to external phone number
* slo - Slovenija
 
* hun - Magyar
Call intrusion
* tha - ภาษาไทย
 
Call list (outgoing, incoming, combined, not reached, not answered)
 
Call park and enquiry from other subscribers
 
Call prevention
 
Call transfer / pickup (selective and from a group)
 
Call waiting (acoustical and optical signaling of waiting calls)
 
Caller identification (name/number)
 
Changeover of the assigned partners
 
Conference (3 way)
 
Configuration of the voice recording via HTTP
 
Connect to busy and free subscribers without notification
 
Counter and list of missed calls
 
Date and time display (automatic summer/winter time adjustment)
 
Delete call back
 
Delete variable call diversion
 
Dialing an IP address (with and without RAS)
 
Dialing with code key from an unauthorized phone
 
Direct dialing (immediate, internal/external)
 
Display duration of call
 
Display calling number
 
Emigration of subscriber/endpoint
 
Fixed call diversion (unconditional, no answer (time adjustable) on busy)
 
Forced announcement (priority call)
 
Function keys – multitude possible – exact list can be found in the technical specification of each IP phone
 
Hands free
 
Headset
 
Individual configuration
 
Individual phonebook
 
Intercom with automatic call pick up
 
Interlinked and limitless multiple conference
 
Manager/assistant feature
 
Message waiting indication (MWI)
 
Messaging
 
Multi language
 
Multi-protocol and multi-registration (SIP and H.323 concurrent)
 
Multiple registrations with selective de-registration
 
Mute (switch off the microphone)
 
Name dialing
 
Open listening
 
Over plugging (connect call to a busy subscriber)
 
Phone lock
 
Preferred subscribers
 
Project code
 
Redialing of the last 100 dialed numbers
 
Silent Intrusion
 
SIP via TCP
 
SIPS (Secure SIP via TCP/TLS)
 
SRTP (SIP and H.323)
 
Status indication of the subscriber (free/busy/call)
 
Subscriber with several lines
 
Subscriber with several numbers
 
Transfer with consultation
 
Variable call diversion
 
802.1x


==== New in V9 ====
==== New in V9 ====
* Colour display (IP241 / IP222 / IP232)
* Individual background picture (IP241 / IP222 / IP232)
* Individual audible signal for announcement calls /multicast announcements and messaging
* 802.3az (IP222 / IP232)
* Wideband audio (IP222 / IP232)


Colour display (IP241 / IP222 / IP232)
==== New in V10 ====
 
* Russian and Slovenian languages
Individual background picture (IP241 / IP222 / IP232)
 
Individual audible signal for announcement calls /multicast announcements and messaging
 
802.3az (IP222 / IP232)
 
Wideband audio (IP222 / IP232)
 
===Features: Analogue phones – IP302 / IP22 / IP24 / IP28, DECT phones – IP52 / IP54 / IP55 / IP65, ISDN phone – IP800===
 
Call completion on busy
 
Call completion on free
 
Call diversion to internal/external number
 
Call hold/retrieve
 
Call park and enquiry from other subscribers
 
Call protection
 
Call transfer/pickup (selective and from a group)
 
Call waiting (acoustic and optical signal of the waiting call)
 
Clip to an analogue phone
 
Confirmation tone (positive and negative)
 
Connect to a free and busy subscriber without notification
 
Delete variable call diversion
 
Dial with code key from an unauthorized phone
 
Direct dial immediate (internal, external)
 
Do not disturb (internal and external calls)
 
Fixed call diversion; unconditional, no answer (time adjustable), on busy
 
Lock phone
 
Message Waiting Indication (MWI) on DECT Phones


Preferred subscriber  
===Features 3rd party Phones connected to analogue (POTS) port, DECT Phones IP52 / IP54 / IP55 / IP61 / IP63 / IP65 ===
* Call completion on busy
* Call completion on free
* Call diversion to internal/external number
* Call hold/retrieve
* Call park and enquiry from other subscribers
* Call protection
* Call transfer/pickup (selective and from a group)
* Call waiting (acoustic signalling of the waiting call)
* Clip to an analogue phone
* Confirmation tone (positive and negative)
* Connect to a free and busy subscriber without notification
* Delete variable call diversion
* Dial with code key from an unauthorized phone
* Direct dial immediate (internal, external)
* Do not disturb (internal and external calls)
* Fixed call diversion; unconditional, no answer (time adjustable), on busy
* Lock phone
* Message Waiting Indication (MWI) on DECT Phones
* Preferred subscriber  
* Project code
* Special tone when active feature
* Transfer with consultation


Project code
==== New in V10 ====
 
* DECT: pass the DECT Security certification
SIP via TCP
 
SIPS (Secure SIP via TCP/TLS)
 
Special tone when active feature
 
SRTP (SIP and H.323)
 
Transfer with consultation
 
Variable call diversion
 
802.1x


===Features innovaphone Voice mail (*)===
===Features innovaphone Voice mail (*)===
* ''Languages supported: German / English / Italian / French / Dutch / Spanish / Norwegian / Danish / Polish /Swedish / Czech  – additional languages on demand.''
* ''Voicemail runs on Compact Flash (CF slot in IP800, IP305, IP302, IP2000, IP6000, IP1060, IP3010, IP6010) or on external Web Server''
* Email notification (with or without attachment)
* Listen to/delete /store voice mails by means of DTMF input
* MWI (according to H.450.7)
* Personal greeting message
* Voice recording


''Languages supported: German / English / Italian / French / Dutch / Spanish / Norwegian / Danish / Polish /Swedish / Czech  – additional languages on demand.''
==== New in V9 ====
''Voicemail runs on Compact Flash (CF slot in IP800, IP305, IP302, IP2000, IP6000, IP1060, IP3010, IP6010) or on external Web Server''
* Voicemail support SRTP


Email notification (with or without attachment)  
=== Features myPBX ===
UC client (myPBX) web-based and Windows launcher
* ''Languages supported: Danish / English / Estonian / Finnish / French / Italian / Latvian / Dutch /  Norwegian / Polish /  Portuguese / Spanish / Swedish / Czech – additional languages on demand.''
** CTI (initiate call, accept call, terminate call, hold call, retrieve call, transfer call, park call, 3PTY conference)
** Manage own call diversions
** Call list
** Presence (manage own presence state)
** Buddylist (including partners presence and call status)
** Chat (multiparty chat)
** Audioconference (via innovaphone audio conference Interface)
** Videoconferece (via integration of  Webex or Microsoft Livemeeting)
** Application sharing (via integration of Webex or Microsoft Livemeeting)


Listen to/delete /store voice mails by means of DTMF input
==== New in V10 ====
* Improved usability, new look, single-window design
* Intuitive LDAP search (arbitrary search string input, results from different sources are merged)
* Possibility to display additional info from the directory in the LDAP search
* Support for LDAPS (LDAP over TLS)
* Improved instant messaging (subject, list of participants, messages are received before the chat is accepted, window can be closed and opened again without terminating the session)
* Simplified call diversion configuration (synchonized with the favourite call diversions on the phone)
* Simplified visibility settings
* Do not disturb (new presence activity, chats are rejected if DND is set)
* Pickup calls from favourites
* Unpark calls from favourites
* Unlimited length of call list (using a paging mechanism).
* Configure language in launcher
* Translated launcher user interface
* Auto appear offline, after an idle timeout that can be configured in the launcher
* MSI-Parameters for deployment of the launcher
* Launcher can dock to the left or right screen border
* Launcher can write trace files for debugging purposes and support
* Audio conferencing from the chat window has been removed
* Desktop notifications and notification sounds for calls and instant messaging. Accept and reject calls directly from the notification window. Visibility requests using desktop notifications.
* Configure mobility
* Tool that dials or starts chats in myPBX. This tool is registered in windows as an handler for tel: sip: and im: URIs.
* Display diverting info at incoming alerting calls
* Display causes at disconnecting calls
*Video calls between two myPBX Launchers is now possible (runs on Windows 7 and Windows 8, see [[Reference10:Concept myPBX Video]] for details)
*3 party Video conference
*Webcam selection if several webcams present
*Webcam preview of the selected webcam
*Webcam menu to control settings like brightness or contrast. Adjustable at webcam preview or even during the video call
*Webcam is configured to deliver 352x288 or 320x240 resolutions and the maximun frame rate available, usually 30 fps
*H264 encoder configured to deliver an average rate of 250 kbps
*H264 video stream compatible with other vendors like LifeSize or Polycom


MWI (according to H.450.7)
=== Microsoft Office 2010/2013 integration (introduced in V10) ===
allows to see the presence of a user inside a Microsoft Office 2010 application
* Presence visibility inside an Office application
* Start of a chat from inside an Office application
* Start of a call from inside an Office application


Personal greeting message
=== Exchange Calender Connector (introduced in V10) ===
Replicates Exchange Calendar information to PBX user presence
(Linux Application Platform)
* Presence is set to busy during calendar appointments
* The appointment subject is provided as presence note
* later appointments the same day are indicated as presence note, if presence is 'available'


Voice recording
=== Fax Server (introduced in V10)===
(Linux Application Platform)
* email-to-fax and fax-to-email gateway
* Each PBX user has an own fax number: personal fax
* Fax source formats
** plain text
** HTML
** PDF files
** all other file formats which can be converted by OpenOffice
* Cover page
* e-mail delivery/non-delivery report
* Incoming fax documents delivered as PDF


==== New in V9 ====
Voicemail support SRTP


===Features Operator (V8) software based===
===Features Operator (V8) software based===
 
* ''Localized versions: German / English / Italian / Dutch – additional languages on demand''
''Localized versions: German / English / Italian / Dutch – additional languages on demand''
* Busylampfield (divided into groups)  
 
* Call journal  
Busylampfield (divided into groups)  
* Call transfer (with/without consultation (blind))  
 
* Drag&Drop or with keypad use  
Call journal  
* Integrated help  
 
* Monitor blind transferred calls  
Call transfer (with/without consultation (blind))  
* Monitor of waiting queue  
 
* Name display for incoming calls in LDAP directory  
Drag&Drop or with keypad use  
* Park/unpark  
 
* Send messages to PBX users  
Integrated help  
* Searching within a LDAP directory  
 
* Searching for PBX users in all PBX´s  
Monitor blind transferred calls  
* Set/change call forward for all PBX users  
 
* Set/change presence status for all PBX users  
Monitor of waiting queue  
* Show busy state  
 
* Show call forward  
Name display for incoming calls in LDAP directory  
* Show current call
 
* Show presence status  
Park/unpark  
* State-of-the-art user interface  
 
* Support of Master/Slave scenarios
Send messages to PBX users  
 
Searching within a LDAP directory  
 
Searching for PBX users in all PBX´s  
 
Set/change call forward for all PBX users  
 
Set/change presence status for all PBX users  
 
Show busy state  
 
Show call forward  
 
Show current call
 
Show presence status  
 
State-of-the-art user interface  
 
Support of Master/Slave scenarios
 
===Features Operator Phone – IP230 / IP240 / IP240-1000 / IP241 / IP222 / IP232===
 
''Phone can be used as standalone Operator or in combination with the software based Operator''
 
Adjustable volume
 
Adjustable ringing tones also possible, import RTTTL and midi files
 
Alphanumeric phonebook
 
Announcement via loudspeaker
 
Automatic callback on busy and free
 
Automatic redialing
 
Automatic redialing to busy bunched circuit
 
Blind transfer
 
Busy indicator lamp
 
Call back (enquiry)
 
Call back delete
 
Call back on busy subscriber
 
Call back to free/busy subscriber
 
Call diversion to external phone number
 
Call diversion to internal phone number
 
Call hold/retrieve
 
Call intrusion
 
Call list (outgoing, incoming, not reached, not answered)
 
Call parking and enquiry from other subscribers
 
Call prevention
 
Call transfer/pickup (selective and from a group)
 
Call waiting (acoustical and optical signaling of waiting calls)
 
Changeover day/night with status on phone display
 
Changeover of the assigned partner
 
Conference (3 way)
 
Configuration of the Voice recording via HTTP
 
Connect to busy and free subscribers without notification
 
Date and time on display (automatic summer/winter time adjustment)
 
Delete variable call diversion
 
Dialing an IP address (with and without RAS)
 
Dialing with code key from an unauthorised phone
 
Different ringing tones (internal/external)
 
Direct dialing; immediate internal/external
 
Display duration of call
 
Display calling number
 
Emigration of the subscriber/endpoint
 
Fixed call diversion; unconditional, no answer (time adjustable) on busy
 
Forced announcement (priority call)
 
Function keys – multitude possible – exact list can be found in the technical specification of each IP phone
 
Hands free
 
Headset protocol DHSG
 
Headset and handset parallel and autonomous
 
Identification of the caller (name/number)
 
Individual configuration
 
Individual phonebook
 
Intercom with automatic call acceptance
 
Manager/assistant feature
 
Message waiting indication (MWI)
 
Messaging
 
Multi language
 
Multi protocol and multi-registration (SIP and H.323 concurrent)
 
Multiple conference interlinked and limitless
 
Multiple operators
 
Multiple registrations with selective de-registration
 
Mute (switch off the microphone)
 
Name dialing
 
Open listening
 
Over plugging (connect call to a busy subscriber)
 
Phone lock
 
Preferred subscriber
 
Project code
 
Redialing of the last 100 dialed numbers
 
Rush display (0-4)
 
Silent Intrusion
 
SIP via TCP
 
SIPS (Secure SIP via TCP/TLS)
 
SRTP (SIP and H.323)
 
Status indication of the subscriber (free, busy, call)
 
Subscriber with several lines
 
Subscriber with several numbers
 
Telephone book
 
Transfer of the subscriber phone number
 
Transfer with consultation
 
Variable call diversion
 
802.1x


===Features Interactive Voice Response (IVR) (*)===
===Features Interactive Voice Response (IVR) (*)===
 
* Call handling according to lines and/or calling number (CLI)
Announcements depending on the caller (e.g. automatic or manual language selection)
* Listen to the menu also from internal subscribers  
 
* Multi level menu  
Call handling according to lines and/or calling number (CLI)
* Overflow from the operator to an automatic operator  
 
* Voice menu at extension (if no answer, busy, unconditional)  
Listen to the menu also from internal subscribers  
* Voice menu with information and automatic dialing  
 
* Voice menu with predefined destinations  
Multi level menu  
* Voice menu with manual dialing of the destination (DTMF)  
 
Overflow from the operator to an automatic operator  
 
Voice menu at extension (if no answer, busy, unconditional)  
 
Voice menu with information and automatic dialing  
 
Voice menu with predefined destinations  
 
Voice menu with manual dialing of the destination (DTMF)  
 


==== New in V8====
==== New in V8====
* Announcing the queue position in a waiting queue


Announcing the queue position in a waiting queue
* Note:  
 
* (*) External or internal (CF-card) web server required
 
* (#) innovaphone IP21 required  
 
 
Note:  
 
(*) PC with WIN XP (web server) required or via Compact Flash (CF slot in IP800, IP305, IP302, IP2000, IP6000)
 
(#) innovaphone IP21 required  


== Related Information ==
[[Reference10:Concept_Phone_Firmware_10]]


See the [http://www.innovaphone.com/en/services/downloads.html ''Downloads'' section on www.innovaphone.com] for further information


[[Howto:Feature Liste in Deutsch]]


[[Category:News|{{PAGENAME}}]]
[[Category:News|{{PAGENAME}}]]
[[Category:Technical Data EN|{{PAGENAME}}]]

Latest revision as of 16:52, 2 August 2023

innovaphone feature list

Applies to

This information applies to

- All innovaphone products based on V7, V8, V9 and V10

Starting with V11, this list is discontinued. Firmware-dependent functions and improvements can be found in the respective release notes:

Functions of earlier firmware versions are also included in newer versions (subject to change and discontinuation).

More information

PBX System Features

  • Access to exchange via group number
  • Access to separate exchange via individual number
  • ACD groups
  • Active Directory Replication
  • Administration via uniform interface
  • Alarm and error events
  • Alternate route selection
  • Announcement before pickup (*)
  • Announcements (*)
  • Authorisation groups (class of service)
  • Automatic break through for call protection for preferred numbers
  • Automatic call distribution (ACD)
  • Automatic night switching with week clock
  • Automatic route selection (ARS)
  • Bootcode with minifirmware (not supported with IP3000)
  • Branches (virtual central PBX)
  • Bunched circuit
  • Call back
  • Call back also if internal call
  • Call detail records (CDR)
  • Calling line identification restriction (CLIR)
  • Calling party identification (CLIP)
  • Calling to E.164
  • Calling via ENUM (H.323 and SIP)
  • centralized backup /firmware/config upload
  • Circle call with circle call query (#)
  • Clock synchronization via IP
  • Config templates for PBX User
  • Configurable tones
  • Configure / change / delete call diversion via web
  • Conversation return to operator
  • Cross connection via IP
  • Cross connection via ISDN
  • Different call (external, internal)
  • Direct dial (with and without number reassessment)
  • Door bell interface with door opener function (#)
  • DTMF detection disabling
  • DTMF-post dial/direct dial
  • Emigration of endpoint
  • Enhanced error reporting (SIP, QOS parameter, router error reporting)
  • Enhanced H.323 features according to H.450.x
  • Extended DTMF Object (feature set via DTMF dial)
  • External communication
  • Firmware upload in DRAM (not supported with IP3000)
  • Floating license model
  • Flexible dial plan
  • General night switching
  • Group call (all, circular)
  • Hide Objects from LDAP
  • Home office integration
  • HTTP/ HTTPS allowed stations
  • Incoming direct call to subscriber or group
  • Interactive call acceptance (*)
  • Interface for external announcement construction (#)
  • Internal communication
  • Internal music on hold
  • Least cost routing (LCR)
  • Log forwarding
  • LDAP replication
  • Message center (H.450.7 or DTMF)
  • Message Waiting Indication (MWI)
  • Messaging (SIP and H.323)
  • Mixed dial method (overlap and en-block dialing)
  • MS-chap V1/V2
  • Multi conferencing (IP800, IP6000, IP0010, IP1060, IP3010, IP6010)
  • Multi protocol (H.323, SIP)
  • Multilevel admin access (detailed multilevel user rights for the PBX configuration)
  • Multiple system admin (multiple admin and viewer rights possible for the whole system)
  • Multistage login (multi-user)
  • Music / announcement in standby from analogue resource (#)
  • Music / announcement in standby from HTTP resource (*)
  • Network wide features (Master/slave with virtual PBX)
  • Only calling to registered subscribers (passive control)
  • Overflow of subscribers and cross connection
  • Overlapped sending
  • PBX directory search (LDAP search via DTMF)
  • Phonebook either from internal or from external source (LDAP)
  • QSIG
  • QSIG inter-working
  • QSIG trunking (point to point and point to multipoint)
  • Redundancy of the ISDN-lines
  • Redundancy of the PBX
  • Remote monitoring and remote diagnostics
  • Remote software upgrade
  • RTP Proxy
  • SDP Transit (for video and other codecs)
  • Short dial (individual, group, system wide)
  • Silent intrusion
  • SIP/H.323 Media Relay (RTP stream routing via gateway)
  • SIP trunking
  • SIP via TCP
  • SIPS (SIP-Secure) – SIP via TCP/TLS (not supported with IP3000)
  • SNMP Traps (alarm events)
  • SOAP-API
  • SRTP (Voice encryption) for H.323 and SIP (not supported with IP3000)
  • Subscriber authorisation
  • Standard protocols to the endpoint
  • Subscriber groups with progressive call (parallel, circular, sequential)
  • Switch between day/night with code digit from subscribers
  • System time/date via timeserver (LAN or web)
  • TAPI / Multi line TAPI (via several PBX’s / locations)
  • Telephone number assignment
  • Time based subscriber authorisation
  • Twin Phones
  • US standard (T1 and CAS)
  • VoIP-CAPI
  • Waiting queue – call busy operators / CFU disable operators
  • 802.1x
  • Active Directory Replication/More detail information in error situations

New in V8

  • Announcing the queue position in a waiting queue
  • Call completion on busy/free to ISDN
  • Customized Visual Appearance (individually designable user interface)
  • Dual Forking (OCS compatible)
  • Dynamic PBX (more PBXs on one Device ) PBX hosting / PBX virtualization
  • Kerberos based authentication and Cross Realm authentication
  • Mobility (GSM integration)
    • Call-waiting
    • hold
    • transfer
    • park
    • group login/logout
    • mobility on/off
    • setting presence status
  • Off load Dialtone (external gateway)
  • Off load Media Relay (external gateway)
  • Off load MOH (external gateway)
  • Presence
  • Recording at the ISDN and analogue interfaces
  • Roaming Phone Profiles
  • RSTP (Rapid Spanning Tree)
  • Send Message to group
  • SIP error detection (alarm/event updated)
  • SIP Federation
  • SIP video multisite support

New in V9

  • Executive/secretary enhancements
    • Secretary can initiate calls with the CLIP from the executive.
    • Executive can see if the secretary is joined or unjoined in the primary secretary group.
    • Executive sees if a call diversion is set at the secretary.
    • Breakthrough disabled call waiting at secretary.
  • Reporting
    • Based on internal or external Linux Application Platform
    • Based on PBX CDR´s
    • Predefined filter
    • Reports (export as PDF, XML) from filter, combined filter, date and time
  • Emergency calls priority
  • Import/Export PBX user database (CSV/XML)
  • Individual MOH (context sensitive based on object, node or PBX)
  • IP filter for registrations with or without password
  • IPv6 support (IPv6 routing, 6to4 routing and http access, telnet)
  • LDAP via TLS
  • MTLS
  • NTP redundancy
  • Partnerkeys via separate Pbx´s
  • Wideband audio
  • Enhanced Boolean (call forward, filter and diversion filter) based also on date
  • Maximum call duration

New in V10

  • Show video calls on page PBX/Calls
  • Show video capability of registrations on page PBX/Registrations
  • Tone type for PBX generated tones (e.g. for Mobility) configurable
  • Explicit assignement of licenses to users
  • Server based myPBX call lists included with myPBX licenses at no extra charge
  • per user Voicemail license scheme
  • Support for cloud setup
  • Ability to correct calendar-driven presence information manually
  • 'do-not-disturb' presence
  • Support for Mobility client using data for call-control features (hold, retrieve etc.)
  • configurable default visibility (presence/dialog) for group members
  • Disconnect other ringing endpoints if call is rejected on one in a twin-phone configuration
  • Broadcast Conference object supports chat conferences
  • Offload-able media interface for voicemail (Hosting)
  • Waiting Queue supports mobile operators
  • Conditional Mobility/Forking (via Boolean object)
  • Kerberos with AES (Windows 2008R2 compatibility)

Features IP Phones – IP110 / IP200 / IP230 / IP240 / IP240-1000 / IP241 / IP222 / IP232

  • Adjustable loudness
  • Adjustable ringing tones also possible, import RTTTL and midi files
  • Alphanumeric phonebook
  • Announcement via loudspeaker
  • Automatic callback on busy and free
  • Automatic redialing
  • Automatic redialing to busy bunched circuit
  • Blind transfer
  • Call diversion to internal phone number
  • Call hold / retrieve call diversion to external phone number
  • Call intrusion
  • Call list (outgoing, incoming, combined, not reached, not answered)
  • Call park and enquiry from other subscribers
  • Call prevention
  • Call transfer / pickup (selective and from a group)
  • Call waiting (acoustical and optical signaling of waiting calls)
  • Caller identification (name/number)
  • Changeover of the assigned partners
  • Conference (3 way)
  • Configuration of the voice recording via HTTP
  • Connect to busy and free subscribers without notification
  • Counter and list of missed calls
  • Date and time display (automatic summer/winter time adjustment)
  • Delete call back
  • Delete variable call diversion
  • Dialing an IP address (with and without RAS)
  • Dialing with code key from an unauthorized phone
  • Direct dialing (immediate, internal/external)
  • Display duration of call
  • Display calling number
  • Emigration of subscriber/endpoint
  • Fixed call diversion (unconditional, no answer (time adjustable) on busy)
  • Forced announcement (priority call)
  • Function keys – multitude possible – exact list can be found in the technical specification of each IP phone
  • Hands free
  • Headset
  • Individual configuration
  • Individual phonebook
  • Intercom with automatic call pick up
  • Interlinked and limitless multiple conference
  • Manager/assistant feature
  • Message waiting indication (MWI)
  • Messaging
  • Multi language
  • Multi-protocol and multi-registration (SIP and H.323 concurrent)
  • Multiple registrations with selective de-registration
  • Mute (switch off the microphone)
  • Name dialing
  • Open listening
  • Over plugging (connect call to a busy subscriber)
  • Phone lock
  • Preferred subscribers
  • Project code
  • Redialing of the last 100 dialed numbers
  • Silent Intrusion
  • SIP via TCP
  • SIPS (Secure SIP via TCP/TLS)
  • SRTP (SIP and H.323)
  • Status indication of the subscriber (free/busy/call)
  • Subscriber with several lines
  • Subscriber with several numbers
  • Transfer with consultation
  • Variable call diversion
  • 802.1x

Phone Menu Languages

  • ger - Deutsch
  • eng - English
  • frn - Français
  • dut - Nederlands
  • ita - Italiano
  • esp - Español
  • swe - Svenska
  • dan - Dansk
  • nor - Norsk
  • fin - Suomi
  • cze - Cestina
  • est - Eesti
  • por - Português
  • lat - Latviešu
  • cro - Hrvatski
  • pol - Polski
  • rus - Русский
  • slo - Slovenija
  • hun - Magyar
  • tha - ภาษาไทย

New in V9

  • Colour display (IP241 / IP222 / IP232)
  • Individual background picture (IP241 / IP222 / IP232)
  • Individual audible signal for announcement calls /multicast announcements and messaging
  • 802.3az (IP222 / IP232)
  • Wideband audio (IP222 / IP232)

New in V10

  • Russian and Slovenian languages

Features 3rd party Phones connected to analogue (POTS) port, DECT Phones IP52 / IP54 / IP55 / IP61 / IP63 / IP65

  • Call completion on busy
  • Call completion on free
  • Call diversion to internal/external number
  • Call hold/retrieve
  • Call park and enquiry from other subscribers
  • Call protection
  • Call transfer/pickup (selective and from a group)
  • Call waiting (acoustic signalling of the waiting call)
  • Clip to an analogue phone
  • Confirmation tone (positive and negative)
  • Connect to a free and busy subscriber without notification
  • Delete variable call diversion
  • Dial with code key from an unauthorized phone
  • Direct dial immediate (internal, external)
  • Do not disturb (internal and external calls)
  • Fixed call diversion; unconditional, no answer (time adjustable), on busy
  • Lock phone
  • Message Waiting Indication (MWI) on DECT Phones
  • Preferred subscriber
  • Project code
  • Special tone when active feature
  • Transfer with consultation

New in V10

  • DECT: pass the DECT Security certification

Features innovaphone Voice mail (*)

  • Languages supported: German / English / Italian / French / Dutch / Spanish / Norwegian / Danish / Polish /Swedish / Czech – additional languages on demand.
  • Voicemail runs on Compact Flash (CF slot in IP800, IP305, IP302, IP2000, IP6000, IP1060, IP3010, IP6010) or on external Web Server
  • Email notification (with or without attachment)
  • Listen to/delete /store voice mails by means of DTMF input
  • MWI (according to H.450.7)
  • Personal greeting message
  • Voice recording

New in V9

  • Voicemail support SRTP

Features myPBX

UC client (myPBX) web-based and Windows launcher

  • Languages supported: Danish / English / Estonian / Finnish / French / Italian / Latvian / Dutch / Norwegian / Polish / Portuguese / Spanish / Swedish / Czech – additional languages on demand.
    • CTI (initiate call, accept call, terminate call, hold call, retrieve call, transfer call, park call, 3PTY conference)
    • Manage own call diversions
    • Call list
    • Presence (manage own presence state)
    • Buddylist (including partners presence and call status)
    • Chat (multiparty chat)
    • Audioconference (via innovaphone audio conference Interface)
    • Videoconferece (via integration of Webex or Microsoft Livemeeting)
    • Application sharing (via integration of Webex or Microsoft Livemeeting)

New in V10

  • Improved usability, new look, single-window design
  • Intuitive LDAP search (arbitrary search string input, results from different sources are merged)
  • Possibility to display additional info from the directory in the LDAP search
  • Support for LDAPS (LDAP over TLS)
  • Improved instant messaging (subject, list of participants, messages are received before the chat is accepted, window can be closed and opened again without terminating the session)
  • Simplified call diversion configuration (synchonized with the favourite call diversions on the phone)
  • Simplified visibility settings
  • Do not disturb (new presence activity, chats are rejected if DND is set)
  • Pickup calls from favourites
  • Unpark calls from favourites
  • Unlimited length of call list (using a paging mechanism).
  • Configure language in launcher
  • Translated launcher user interface
  • Auto appear offline, after an idle timeout that can be configured in the launcher
  • MSI-Parameters for deployment of the launcher
  • Launcher can dock to the left or right screen border
  • Launcher can write trace files for debugging purposes and support
  • Audio conferencing from the chat window has been removed
  • Desktop notifications and notification sounds for calls and instant messaging. Accept and reject calls directly from the notification window. Visibility requests using desktop notifications.
  • Configure mobility
  • Tool that dials or starts chats in myPBX. This tool is registered in windows as an handler for tel: sip: and im: URIs.
  • Display diverting info at incoming alerting calls
  • Display causes at disconnecting calls
  • Video calls between two myPBX Launchers is now possible (runs on Windows 7 and Windows 8, see Reference10:Concept myPBX Video for details)
  • 3 party Video conference
  • Webcam selection if several webcams present
  • Webcam preview of the selected webcam
  • Webcam menu to control settings like brightness or contrast. Adjustable at webcam preview or even during the video call
  • Webcam is configured to deliver 352x288 or 320x240 resolutions and the maximun frame rate available, usually 30 fps
  • H264 encoder configured to deliver an average rate of 250 kbps
  • H264 video stream compatible with other vendors like LifeSize or Polycom

Microsoft Office 2010/2013 integration (introduced in V10)

allows to see the presence of a user inside a Microsoft Office 2010 application

  • Presence visibility inside an Office application
  • Start of a chat from inside an Office application
  • Start of a call from inside an Office application

Exchange Calender Connector (introduced in V10)

Replicates Exchange Calendar information to PBX user presence (Linux Application Platform)

  • Presence is set to busy during calendar appointments
  • The appointment subject is provided as presence note
  • later appointments the same day are indicated as presence note, if presence is 'available'

Fax Server (introduced in V10)

(Linux Application Platform)

  • email-to-fax and fax-to-email gateway
  • Each PBX user has an own fax number: personal fax
  • Fax source formats
    • plain text
    • HTML
    • PDF files
    • all other file formats which can be converted by OpenOffice
  • Cover page
  • e-mail delivery/non-delivery report
  • Incoming fax documents delivered as PDF


Features Operator (V8) software based

  • Localized versions: German / English / Italian / Dutch – additional languages on demand
  • Busylampfield (divided into groups)
  • Call journal
  • Call transfer (with/without consultation (blind))
  • Drag&Drop or with keypad use
  • Integrated help
  • Monitor blind transferred calls
  • Monitor of waiting queue
  • Name display for incoming calls in LDAP directory
  • Park/unpark
  • Send messages to PBX users
  • Searching within a LDAP directory
  • Searching for PBX users in all PBX´s
  • Set/change call forward for all PBX users
  • Set/change presence status for all PBX users
  • Show busy state
  • Show call forward
  • Show current call
  • Show presence status
  • State-of-the-art user interface
  • Support of Master/Slave scenarios

Features Interactive Voice Response (IVR) (*)

  • Call handling according to lines and/or calling number (CLI)
  • Listen to the menu also from internal subscribers
  • Multi level menu
  • Overflow from the operator to an automatic operator
  • Voice menu at extension (if no answer, busy, unconditional)
  • Voice menu with information and automatic dialing
  • Voice menu with predefined destinations
  • Voice menu with manual dialing of the destination (DTMF)

New in V8

  • Announcing the queue position in a waiting queue
  • Note:
  • (*) External or internal (CF-card) web server required
  • (#) innovaphone IP21 required

Related Information

Reference10:Concept_Phone_Firmware_10

See the Downloads section on www.innovaphone.com for further information

Howto:Feature Liste in Deutsch

Retrieved from "https://wiki.innovaphone.com/index.php?title=Howto:Feature_List_in_English&oldid=68331"