Howto:How to use the R-key handling: Difference between revisions

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m (New page: The IP1200 could enable or disable the R-Key handling which is necessary for transferring calls. ===Applies To=== This information applies to * IP 1200 Build V6 and later ==Mor...)
 
 
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The IP1200 could enable or disable the R-Key handling which is necessary for transferring calls.
The IP1200 & IP1202/IP1203 could enable or disable the R-Key handling which is necessary for transferring calls.


<!-- Keywords: Transfer Dect Rkey R-Key forward callforward -->


===Applies To===
===Applies To===
This information applies to
This information applies to


*       IP 1200
*IP1200, IP1202, IP1203
*IP21, IP22, IP24, IP28, IP29, IP302, IP311, IP411 - Analog Phones
*IP110 in hands-free mode


Build V6 and later
Build V6 and later
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===Configuration===
===Configuration===
Enable the “local R-key handling” at the IP1200.
Enable the “local R-key handling” at the DECT-base in DECT/Config/System .


===Usage===
===Usage===
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Use the following codes:
Use the following codes:


*         1 – disconnect held call
* 0 – reject call waiting  <!-- anklopfen anklopfer abweisen -->
 
* 1 – disconnect held call
*         2 – change between call 1 and call 2
* 2 – change between call 1 and call 2 <!-- makeln -->
 
* 3 – 3-party (3PTY) conference ([[Howto:3-party_(3PTY)_conference_on_analog_or_DECT_phones|if supported]])
*         4 – transfer call 1 to call 2
* 4 – transfer call 1 to call 2 <!-- vermitteln -->
 
   
   


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*        accept incoming call
*        accept incoming call
*        press R once
*        press R once
*        dial the second extension
*        dial the second extension
 
*        press R2 to change between call 1 and call 2 or press R-key twice
*        press R2 to change between call 1 and call 2
 
*        press R4 to transfer both calls
*        press R4 to transfer both calls




To get back to the base call after pressing R-Key use:  
To get back to the base call after pressing R-Key use: R+1 - return back to base call after pressing the R-Key  
 
R+1 - return back to base call after pressing the R-Key  


To get back to the base call after forwarding the base call to another extension also use R+1.
To get back to the base call after forwarding the base call to another extension also use R+1.
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R+1 - disconnects current call and return back to base call
R+1 - disconnects current call and return back to base call


To switch between two established call connections use:
To switch between two established call connections use: R+2 or press R-key twice  – change between call 1 and call 2  
 
R+2 – change between call 1 and call 2  


To transfer the base call to another call extension use:
To transfer the base call to another call extension use: R+4 – transfers call 1 to call 2


R+4 – transfers call 1 to call 2


==Known Problems==
[[Category:Howto|{{PAGENAME}}]]
[[Category:Howto|{{PAGENAME}}]]

Latest revision as of 11:47, 26 October 2021

The IP1200 & IP1202/IP1203 could enable or disable the R-Key handling which is necessary for transferring calls.


Applies To

This information applies to

  • IP1200, IP1202, IP1203
  • IP21, IP22, IP24, IP28, IP29, IP302, IP311, IP411 - Analog Phones
  • IP110 in hands-free mode

Build V6 and later

More Information

Problem Details

Unknown flash codes for transferring, holding or changing between calls.

Configuration

Enable the “local R-key handling” at the DECT-base in DECT/Config/System .

Usage

To use the R-key functions press the R-key during a call followed by the appropriate number.

A single R-key press sets the first call on hold.

Use the following codes:

  • 0 – reject call waiting
  • 1 – disconnect held call
  • 2 – change between call 1 and call 2
  • 3 – 3-party (3PTY) conference (if supported)
  • 4 – transfer call 1 to call 2


e.g. incoming call, transferred to another extension.

  • accept incoming call
  • press R once
  • dial the second extension
  • press R2 to change between call 1 and call 2 or press R-key twice
  • press R4 to transfer both calls


To get back to the base call after pressing R-Key use: R+1 - return back to base call after pressing the R-Key

To get back to the base call after forwarding the base call to another extension also use R+1.

R+1 - disconnects current call and return back to base call

To switch between two established call connections use: R+2 or press R-key twice – change between call 1 and call 2

To transfer the base call to another call extension use: R+4 – transfers call 1 to call 2