Howto:OptiCaller Client - OptiCaller AB - 3rd Party Product: Difference between revisions

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   If you have a dedicated product page (not a generic vendor page) in English, also put the link below
   If you have a dedicated product page (not a generic vendor page) in English, also put the link below
   -->
   -->
[http://www.opticaller.se/english.html OptiCaller Client]
[http://www.opticaller.se/products/supported-pbxs/Innovaphone_PBX OptiCaller for innovaphone]


==Certification Status==
==Certification Status==
<!-- by inno
<!-- by inno
   - uncomment one of the stati below  
   - uncomment one of the stati below  
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<!-- {{Template:Compat Status "rejected"}} -->
<!-- {{Template:Compat Status "rejected"}} -->


Testing of this product has been finalized for Windows Mobile on May 6th, 2010 and for Symbian on September 15, 2010.
Testing of this product has been finalized for iOS and Android on November 15, 2011.


==Category==
==Category==
 
[[Category:3rdParty PreviousProducts|{{PAGENAME}}]]
{{Category:RecProd Call Center Applications}}
[[Category:RecProd|{{PAGENAME}}]]
 
{{Category:RecProd Solutions for Mobile Extensions}}
[[Category:RecProd Solutions for Mobile Extensions|{{PAGENAME}}]]


==Functions==
==Functions==
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*2-stage-dialing
*2-stage-dialing
*DTMF-Features
*DTMF-Features
*Call Back (Data Call Back, SMS Call Back, Voice Call Back)
*Call Back via IP (Data Call Back)
*Call Through via IP (Data Call Through)
*Mobile Least Cost Routing
*Mobile Least Cost Routing


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   - version of software that was tested, as declared by the vendor, please not if patches have been applied
   - version of software that was tested, as declared by the vendor, please not if patches have been applied
   -->
   -->
Windows Mobile
iPhone
  1.6
  2.0.9
Symbian
 
  1.09
Android
  2.0.3


==Vendor==
==Vendor==
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'''Platforms'''
'''Platforms'''


OptiCaller is designed for Java, Symbian, iPhone, Android and Windows Mobile but is also available as a web application and can then be used from any web browser at any time.
OptiCaller is designed for Symbian, iPhone, Android, Blackberry and Windows Mobile 6.X. Windows Phone is available in end of Q3 2012.
 
==OptiCaller Academy - free 2 hours web-based technical training==
 
OptiCaller Academy is our 2 hours web-based technical training for our distributors and also for there resellers and end customers. During this session we discuss the customer value with OptiCaller:
- Call optimization (decrease the mobile phone bill with 40-95%)
- ONE Number and ONE Voicemail services
- PBX features in the mobile phone
The most of the time we demonstrate our app management system www.mobile-provisioning.com which could be used for:
- customer management (the system is design for both distributors, resellers and enterprise and end user)
- license management (The OptiCaller client is offered in two ways. Either as a “Software as Service” license with a period of 12, 24, 36 or 60 months. During the license period the user can freely transfer his/her license to a new handset. OptiCaller is also available as a product with unlimited license period and can then be used on the same handset for an unlimited time.)
- configuration and provisioning (from our cloud based app management system it's possible to configure the OptiCaller client in a simple way. A couple of pre configure "innovaphone PBX template" is also available. After adding OptiCaller users and put in right setting the system send out the OptiCaller cliens with an SMS link for download of the OptiCaller client with settings and license key.)
- monitoring (the IT administrator or PBX installer will in the monotoring display see if a user has install the OptiCaller client or not. This saves a lot of time and decrease the TCO (Total Cost of Ownership) a lot compare with other GSM clients there the user need to to a lot of manually things.
 
After participate "OptiCaller Academy" and have a signed distributor or reseller contract with our distributor you will have full access to www.mobile-provisioning.com . It is very easy to send out OptiCaller Try & Buy mobile clients to your customers. Normally 90-95% of the Try & Buy user will extend the license to a real license.
 
In OptiCaller Software webpage you will see when the next training (normally 2-3 times per months) session is and you could also here apply.  http://www.opticaller.com/support/opticaller-academy
 
If you would like to have a OptiCaller 30 minutes introduction meeting please contact Mattias Hansson mattias@opticaller.se


==Summary==
==Summary==
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   -->
   -->


*light and easy to use software
*Mobile Phone Client for innovaphone Mobility Functions (mobility Licence on the PBX required)
*mobility Licence on the PBX required
*2-stage-dialling (Call-Through) with DTMF (13-14 seconds for call setup)
*2-stage-dialling for internal numbers shorter than 3 digits or 3 digits numbers starting with 1 is not possible
*CallBack via IP or SMS
*using DTMF-Features without connect is not possible
*Using of PBX DTMF-Features without connect is possible
 
Additional to the tested Android and iPhone versions, Opticaller has commercial client for Blackberry and Symbian.
 
Free OptiCaller clients for internal use is available for all innovaphone reseller and distributor which has participating the OptiCaller training.


For a detailed analysis of the product please have a look at the [[Howto:OptiCaller_Client_-_OptiCaller_AB_-_Testreport]].
OptiCaller Try&Buy licenses (1 months license) is also free and available for end customers.  This license could easily be transfer to a real OptiCaller license.
 
For more information on this client, please [[Howto:OptiCaller_Client_-_OptiCaller_AB_-_3rd_Party_Product#Contact | contact Opticaller directly]].


==Pricing==
==Pricing==
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   -->
   -->


OptiCaller Software, Sales Contact
Mattias Hansson


{|
{|
| Tel: || +46702121259 Sales Contact Mattias Hansson
| Tel: || +46702121259
|-
|-
| Fax: || +4684440451
| Fax: || +4684440451
Line 153: Line 178:
|}
|}


==Distributors==
===Germany===
Exclusive Networks Deutschland GmbH
{|
| Tel: || +49 251 97410-0
|-
| Fax: || +49 251 97410-10
|-
| Mail: || [mailto:info-de@exclusive-networks.com info-de@exclusive-networks.com]
|}
===Austria===
Exclusive Networks Austria GmbH
{|
| Tel: || +43 336 0 337 - 0
|-
| Fax: || +43 336 0 337 - 11
|-
| Mail: || [mailto:info.at@exclusive-networks.com info.at@exclusive-networks.com]
|}
===Belgium===
Com8
{|
| Tel: || +31 76 7660050
|-
| Fax: || +32 93770750
|-
| Mail: || [mailto:Tom.Dam@com8.eu Tom.Dam@com8.eu]
|}
===Holland===
Com8
{|
| Tel: || +31 76 7660050
|-
| Fax: || +32 93770750
|-
| Mail: || [mailto:Tom.Dam@com8.eu Tom.Dam@com8.eu]
|}
===Norway===
VCOM
{|
| Tel: || +47 - 21 67 37 70
|-
| Fax: || +47 - 21 67 37 71
|-
| Mail: || [mailto:ole.ostmo@vcom.no ole.ostmo@vcom.no]
|}
==Related Articles==
*[[Howto:Configure Mobility for use with Opticaller]] - respective configuration instructions


[[Category:Compat|{{PAGENAME}}]]
[[Category:Compat|{{PAGENAME}}]]

Latest revision as of 08:53, 13 September 2023


Product Name

OptiCaller for innovaphone

Certification Status

The tests for this product have been completed.

Testing of this product has been finalized for iOS and Android on November 15, 2011.

Category

Functions

  • Software for mobile PBX
  • 2-stage-dialing
  • DTMF-Features
  • Call Back via IP (Data Call Back)
  • Call Through via IP (Data Call Through)
  • Mobile Least Cost Routing

Version

iPhone

2.0.9

Android

2.0.3

Vendor

http://www.opticaller.se

Description

OptiCaller

The OptiCaller application is designed primarily for mobile phones. It allows the user to make calls in a flexible, and above all, more cost-effective manner. It also makes it easy to manage PBX functions, e.g. call diversions, signing in or out of groups etc directly from a mobile phone.


Operator and system neutral

The architecture is operator independent, which means that the application works regardless of mobile operator. The application has very flexible configuration options and is adaptable to suite the majority of telephone exchanges on the market. Configuration and deployment of clients (OTA) is easily handled by a powerful provisioning system.


Mobile Extension (MEX)

OptiCaller greatly simplifies the use of the Mobile Extension feature where the mobile phone becomes an extension in the PBX. Using OptiCaller the user can call in the usual way and dial numbers manually, from the phone book or call history. OptiCaller then, transparently to the user, connects calls via the switchboard to the destination.


Mobile Least Cost Routing (LCR)

OptiCaller always takes control over how each call is connected and is thus giving the user the opportunity to call in the most cost efficient way. By choosing between calling directly, through the switch, Call-Back or Mobile VoIP, call costs can often be reduced by average 50%.


Platforms

OptiCaller is designed for Symbian, iPhone, Android, Blackberry and Windows Mobile 6.X. Windows Phone is available in end of Q3 2012.

OptiCaller Academy - free 2 hours web-based technical training

OptiCaller Academy is our 2 hours web-based technical training for our distributors and also for there resellers and end customers. During this session we discuss the customer value with OptiCaller: - Call optimization (decrease the mobile phone bill with 40-95%) - ONE Number and ONE Voicemail services - PBX features in the mobile phone The most of the time we demonstrate our app management system www.mobile-provisioning.com which could be used for: - customer management (the system is design for both distributors, resellers and enterprise and end user) - license management (The OptiCaller client is offered in two ways. Either as a “Software as Service” license with a period of 12, 24, 36 or 60 months. During the license period the user can freely transfer his/her license to a new handset. OptiCaller is also available as a product with unlimited license period and can then be used on the same handset for an unlimited time.) - configuration and provisioning (from our cloud based app management system it's possible to configure the OptiCaller client in a simple way. A couple of pre configure "innovaphone PBX template" is also available. After adding OptiCaller users and put in right setting the system send out the OptiCaller cliens with an SMS link for download of the OptiCaller client with settings and license key.) - monitoring (the IT administrator or PBX installer will in the monotoring display see if a user has install the OptiCaller client or not. This saves a lot of time and decrease the TCO (Total Cost of Ownership) a lot compare with other GSM clients there the user need to to a lot of manually things.

After participate "OptiCaller Academy" and have a signed distributor or reseller contract with our distributor you will have full access to www.mobile-provisioning.com . It is very easy to send out OptiCaller Try & Buy mobile clients to your customers. Normally 90-95% of the Try & Buy user will extend the license to a real license.

In OptiCaller Software webpage you will see when the next training (normally 2-3 times per months) session is and you could also here apply. http://www.opticaller.com/support/opticaller-academy

If you would like to have a OptiCaller 30 minutes introduction meeting please contact Mattias Hansson mattias@opticaller.se

Summary

  • Mobile Phone Client for innovaphone Mobility Functions (mobility Licence on the PBX required)
  • 2-stage-dialling (Call-Through) with DTMF (13-14 seconds for call setup)
  • CallBack via IP or SMS
  • Using of PBX DTMF-Features without connect is possible

Additional to the tested Android and iPhone versions, Opticaller has commercial client for Blackberry and Symbian.

Free OptiCaller clients for internal use is available for all innovaphone reseller and distributor which has participating the OptiCaller training.

OptiCaller Try&Buy licenses (1 months license) is also free and available for end customers. This license could easily be transfer to a real OptiCaller license.

For more information on this client, please contact Opticaller directly.

Pricing

Contact OptiCaller Software for free trials. info@opticaller.se Phone +46702121259

Contact

OptiCaller Software, Sales Contact

Mattias Hansson

Tel: +46702121259
Fax: +4684440451
Mail: info@opticaller.se

Distributors

Germany

Exclusive Networks Deutschland GmbH

Tel: +49 251 97410-0
Fax: +49 251 97410-10
Mail: info-de@exclusive-networks.com

Austria

Exclusive Networks Austria GmbH

Tel: +43 336 0 337 - 0
Fax: +43 336 0 337 - 11
Mail: info.at@exclusive-networks.com

Belgium

Com8

Tel: +31 76 7660050
Fax: +32 93770750
Mail: Tom.Dam@com8.eu

Holland

Com8

Tel: +31 76 7660050
Fax: +32 93770750
Mail: Tom.Dam@com8.eu

Norway

VCOM

Tel: +47 - 21 67 37 70
Fax: +47 - 21 67 37 71
Mail: ole.ostmo@vcom.no

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