Howto:ASC EVOip Active - 3rd Party Product: Difference between revisions

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==Product name==
==Product name==


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{{Template:Compat Status "certified"|certificate=MARATHON VoIP Collector - ASC - 3rd Party Product_-_Desc-metadir-cert.pdf}}
{{Template:Compat Status "certified"|certificate=ASC_EVOip_Active_-_3rd_Party_Product_Desc-product-cert.pdf}}


Testing of this product has been finalized April, 2012.
Testing of this product has been finalized April, 2012.


==Category==
==Category==
{{Category:3rdParty Voice Recording}}
[[Category:3rdParty PreviousProducts|{{PAGENAME}}]]
[[Category:RecProd|{{PAGENAME}}]]
 
[[Category:3rdParty Voice Recording|{{PAGENAME}}]]
==Functions==
With ASC’s voice recording solutions, suspicious conversations can be recorded simply.
 
The following recording methods are possible:
* automatic recording of each call
* manual start/stop using a phone function key
* automatic start of the recording and manual stop using a phone function key


==Versions==
*ASC
** EVOip Server Software 10.00.22
** EVOip active 5.20.46
** ASC Datamanager 2.90.24
** WEBplay 10.00.27
*innovaphone Firmware:
**PBX/Phones V9.00 Hotfix 11


==Functions==
VoIP Recording with Online storage and central archiving
== Vendor ==
== Vendor ==
[http://www.asctelecom.com/english/about_asc.html ASC telecom AG]
 
[[Image:ASC_logo_claim.jpg]]
 
* [http://www.asc.de/english/index_e.html ASC telecom]
 
==Summary==
==Summary==
Because the old version of ASC's recording software "MARATHON VoIP Collector" is no more available, we test the new version ASC EVOip Active (only active recording is tested) with V9 Hotfix 7 and Hotfix 11.
We tested the new version ASC EVOip Active (only active recording was tested), since it replaces the ASC's "MARATHON VoIP Collector".
The phone which recording the call (i.e IP240) build up a three party converence call between the caller and ASC EVOip Active recording software. Therefore a "normal" three party converence between three phones is not possible, because the ASC recorder occupies one channel. In our Testszenario ASC EVOip runs under Windows Server 2003.


The Configuration with ASC DataManager 2.9 is simple (see under related Articles 06_EVOip_active_f_r_Innovaphone_d_V.pdf ), but unlike in this manual we recommend to register phones via H.323 and not SIP.
The test were successful and all required tests were passed. As a result the ASC EVOip Active recording solution is qualified as a [http://wiki.innovaphone.com/index.php?title=Howto:What_is_a_%223rd_Party_Product%22%3F Recommended Product]
ASC EVOip must be registered via SIP at the PBX (i.e. IP800) where the user-object of ASC EVOip is configured.


With ASC Webplay 10.0 we have tested the results of recorded calls.
The phone that records the call (i.e IP240) creates a three party conference call between the caller and ASC EVOip Active recording software. Therefore a "normal"(using only the DSPs of the phone) three party conference between three phones is not possible, since the ASC recorder requires one DSP channel.
Start Time, End Time, Duration, Call direction, compression, Own Phone Number, Partner Phone Number and 3rd Party Phone Number where recorded. It's possible to download every single call as a zip file.


As you can see in the test results, we recommend strictly to update your PBX/Phones to Hotfix 11 or later. Otherwise anonymous calls can not be recorded.
The Configuration with ASC DataManager 2.9 is simple (see under related Articles 06_EVOip_active_f_r_Innovaphone_d_V.pdf), but in contrast to this manual we recommend to register phones via H.323 and not SIP.
ASC EVOip must be registered via SIP at the PBX where the user-object of ASC EVOip is configured.




The following recording methods are possible:
The recorded calls are stored with additional call informations. We verified them using ASC Webplay 10.0.
* automatic recording of each call
The stored call informations were:
* start/stop per touch a key
''start time, end time, duration, call direction, compression, own phone number, partner phone number and 3rd Party Phone Number (if call forwarding is used) where recorded.''
* automatic start of the recording and stop per touch a key
As you can see in the [http://wiki.innovaphone.com/index.php?title=Howto:ASC_EVOipActive_-_Testreport test results], we recommend to update your PBX/phones to v9 Hotfix 11 or later. Otherwise anonymous calls can not be recorded.
 
==Description==
<!-- by vendor:
  - add short description of the product features, like on a data sheet.  Maximum 250 words.
  -->
 
==Competitive Analysis==
<!-- by vendor:
  - add short competitive analysis.  Maximum 250 words.  This text should enable the innovaphone reseller to select
    your product for scenarios where it is especially useful
  -->
 
==Pricing==
 
==Contact==
<!-- by vendor:
  - add name, address, phone, fax, email, web of primary recommended sales contact
    if suitable, you may consider specifying several contacs, depending on your sales structure
    (e.g. by country or vertical market)
  - in case of a customer testimonial the contact details of the reseller are not disclosed here. As contact person should act sales@innovaphone.com. In order to find the reseller responsible for this product, enter also the corresponding mantis ticket number in invisible tags.
  -->
 


== Competitive Analysis ==
For more information, please [http://www.asc.de/german/contact.html contact ASC] directly.
Active recording solution.
* complete integration into innovaphone products (recording methods, recording status on the IP 200 display)
* pure Software solution
* easy migration from traditional telephony to VoIP
* European manufacturer with worldwide service and support


== Related Articles ==
== Related Articles ==


* [http://www.asctelecom.com vendor site]
* [http://www.asc.de/english/index_e.html vendor site]
* [[Media:MARATHON_VoIP_Collector_Installationsanweisung.pdf‎ | MARATHON_VoIP_Collector_Installation]]
* [http://wiki.innovaphone.com/index.php?title=Howto:ASC_EVOipActive_-_Testreport Testreport]
* [[Media:MARATHON_VoIP_Collector_Testreport_Deutsch.pdf‎ | MARATHON_VoIP_Collector_Testreport_Deutsch]]
* [[Media:EVOip_active_for_Innovaphone_d_V.pdf‎ | EVOip_active_for_Innovaphone Installation German]]
* [[Media:MARATHON_VoIP_Collector_Testreport_English.pdf‎ | MARATHON_VoIP_Collector_Testreport_English]]
* [[Media:EVOip_active_for_Innovaphone_e_V.pdf‎ | EVOip_active_for_Innovaphone Installation English]]
 


[[Category:Compat|{{PAGENAME}}]]
[[Category:Compat|{{PAGENAME}}]]

Latest revision as of 08:31, 26 August 2020

Product name

ASC EVOip Active, German

Important note: ASC changed the product name of its recording solution, MARATHON VoIP Collector is called now ASC EVOip.

Certification Status

Recprod.PNG The tests for this product have been completed and it has been approved as a recommended product (Certification document).

Testing of this product has been finalized April, 2012.

Category

Functions

With ASC’s voice recording solutions, suspicious conversations can be recorded simply.

The following recording methods are possible:

  • automatic recording of each call
  • manual start/stop using a phone function key
  • automatic start of the recording and manual stop using a phone function key

Versions

  • ASC
    • EVOip Server Software 10.00.22
    • EVOip active 5.20.46
    • ASC Datamanager 2.90.24
    • WEBplay 10.00.27
  • innovaphone Firmware:
    • PBX/Phones V9.00 Hotfix 11

Vendor

ASC logo claim.jpg

Summary

We tested the new version ASC EVOip Active (only active recording was tested), since it replaces the ASC's "MARATHON VoIP Collector".

The test were successful and all required tests were passed. As a result the ASC EVOip Active recording solution is qualified as a Recommended Product

The phone that records the call (i.e IP240) creates a three party conference call between the caller and ASC EVOip Active recording software. Therefore a "normal"(using only the DSPs of the phone) three party conference between three phones is not possible, since the ASC recorder requires one DSP channel.

The Configuration with ASC DataManager 2.9 is simple (see under related Articles 06_EVOip_active_f_r_Innovaphone_d_V.pdf), but in contrast to this manual we recommend to register phones via H.323 and not SIP. ASC EVOip must be registered via SIP at the PBX where the user-object of ASC EVOip is configured.


The recorded calls are stored with additional call informations. We verified them using ASC Webplay 10.0. The stored call informations were: start time, end time, duration, call direction, compression, own phone number, partner phone number and 3rd Party Phone Number (if call forwarding is used) where recorded. As you can see in the test results, we recommend to update your PBX/phones to v9 Hotfix 11 or later. Otherwise anonymous calls can not be recorded.

Description

Competitive Analysis

Pricing

Contact

For more information, please contact ASC directly.

Related Articles

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