Howto:Ilink-crm-ext- ilink - Partner App: Difference between revisions

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(Created page with "==Description== ilink CRM Extensions ist eine leichtgewichtige und flexible Windows-App zur Anrufer-Erkennung sowie zur Wahl von Telefonnummern über Tischtelefone per Mausklick. Und das funktioniert auch aus dem Home-Office! Ein Popup-Fenster zeigt Informationen wie Anrufernamen, Firma,  Ort und Telefonnummer zu eingehenden Anrufen. Diese Informationen werden direkt aus Ihrem CRM-System, aus Ihrem Adressbuch oder aus öffentlichen Telefonbüchern entnommen. Mit de...")
 
(The name of the PBX object must be spelled exactly: ilink-crmext)
 
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==Description==
<!-- replace CompanyLogo by real logo-name. Do not change size & alignment. Upload image by pressing red link -->
ilink CRM Extensions ist eine leichtgewichtige und flexible Windows-App zur Anrufer-Erkennung sowie zur Wahl von Telefonnummern über Tischtelefone per Mausklick. Und das funktioniert auch aus dem Home-Office!
[[Image:ilink.jpg||200px|right]]
 
==Product Name==
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ilink Kommunikationssysteme GmbH [https://www.ilink.de/ilink-crmext/info.html ilink CRM Extensions]
 
==Certification Status==
<!-- do not remove comment. Will be added by innovaphone upon document check, app availablity in innovaphone-appstore & operational check -->
{{Template:Compat_Status_referral_product_new|type=App}}
 
This App has been listed March 2023.
 
==Category==
<!-- Do not change this section and do not remove comments. Will be set by innovaphone upon document check -->
[[Category:Partner_Apps|{{PAGENAME}}]]
{{Category:3rdParty App Development}}
[[Category:3rdParty App Development|{{PAGENAME}}]]
 
==Vendor==
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[[Image:ilink.jpg|150px]]
 
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Ein Popup-Fenster zeigt Informationen wie Anrufernamen, Firma,&nbsp; Ort und Telefonnummer zu eingehenden Anrufen. Diese Informationen werden direkt aus Ihrem CRM-System, aus Ihrem Adressbuch oder aus öffentlichen Telefonbüchern entnommen. Mit dem "Kontakt-öffnen"-Schalter können Anwender den entsprechenden Kontakt direkt im CRM-System öffnen. Telefonanrufe können aus vielen CRM-Systemen per Mausklick oder aus fast allen Windows-Anwendungen per Hotkey gemacht werden.
<!-- For further information refer to vendor website via link -->
[https://www.ilink.de/ ilink - About us]


Zu den unterstützten CRM-Systeme gehören:Act!, Datev, Goldmine Premium Edition, HCL Connections, HCL Notes, HubSpot, Maximizer CRM, Microsoft Dynamics CRM, Microsoft Outlook + Exchange Public Folder, Netsuite, ODBC-Datenbanken - anpassbar durch SQL-Befehle, Sage CRM, Salesforce.com, SAP, Sugar CRM, Tigerpaw CRM, vCard / LDAP.
==Description==
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Unterstützte Online-Telefonbücher: telefonbuch.de (Deutschland), Das Örtliche (Deutschland), local.ch (Schweiz), search.ch (Schweiz), herold.at (Österreich), whitepages.com (USA).
<!-- Give description about the main product purpose. -->
<!-- At max 3 sentences, no novels. -->


ilink CRM Extensions is a slim and flexible Windows application for inbound caller recognition and for dialing phone numbers through company phones with a click. And it works in home offices, too!
ilink CRM Extensions is a slim and flexible Windows application for inbound caller recognition and for dialing phone numbers through company phones with a click. And it works in home offices, too!
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Supported online telephone books: telefonbuch.de (Germany), Das Örtliche (Germany), local.ch (Switzerland), search.ch (Switzerland), herold.at (Austria), whitepages.com (USA).
Supported online telephone books: telefonbuch.de (Germany), Das Örtliche (Germany), local.ch (Switzerland), search.ch (Switzerland), herold.at (Austria), whitepages.com (USA).


https://www.ilink.de/ilink-crmext/info.html
<!-- For further information refer to vendor product website via link -->
[https://www.ilink.de/ilink-crmext/info.html ilink - About this application]


==Licensing==
==Licensing==
https://www.ilink.de/ilink-crmext/license.html
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[https://www.ilink.de/ilink-crmext/license.html See ilink crm-ext license conditions]
 
==Versions==
<!-- Mandatory topic. -->
<!-- If not present or outdated innovaphone FW is used, no certificate will be given at all -->
===Compatible innovaphone firmware versions===
<!-- List compatible major innovaphone firmware versions. Several listings are valid -->
* innovaphone V13r2 or higher
===Application versions used for interop testing===
<!-- Give used versions for testing of both innovaphone and 3rd-pty product -->
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* ilink ilink-crm-ext 1008 final, 27/03/2023
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* innovaphone V13r2


===Release Notes===
==Configuration==
1008 final, 27/03/2023
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===Roadmap===
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Die Anwendungswelt, in der Menschen ihre Kontakte und zugehörige Informationen speichern, wächst schnell. ilink widmet sich der Bereitstellung von Integrationen für Ihre Kunden je nach Bedarf. Nehmen Sie Kontakt mit uns auf und sprechen Sie mit uns: info@ilink.de
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The world of applications in which people store their contacts and related information is growing rapidly. ilink is dedicated to providing integrations for your customers based on their needs. Contact us and talk to us: info@ilink.de
<!-- If not present, no certificate will be given at all -->
<!-- in any case you must be aware of the fact that any questions concerning configuration issues will be directly forwarded by innovaphone to you as manufacturer -->


[https://www.ilink.de/ilink-crmext/install-configuration.html See ilink configuration guide for innovaphone myApps]


==Configuration==
Please note: The name of the PBX object must be spelled exactly: ilink-crmext
https://www.ilink.de/ilink-crmext/install-configuration.html
Using another name leads to an error message "ilink-crmext" in the log files.


==Contact==
==Contact==
Unterstützung: Bei Frage bitte eine Email an support@ilink.de schicken.</div></p>
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Support: If you have any questions, please send an email to support@ilink.de.</div></p>
{|
| ilink Kommunikationssysteme GmbH
|-
| Kurfürstendamm 67
|-
| 10707 Berlin Germany
|-
| Tel: +49 30 28526 1254
|-
| Mail: [mailto:info@ilink.de info@ilink.de]
|}


https://www.ilink.de/ilink-crm-ext/support.html
For any questions please refer to [https://www.ilink.de/ilink-crmext/support.html our contact page].

Latest revision as of 14:44, 10 August 2023

Ilink.jpg

Product Name

ilink Kommunikationssysteme GmbH ilink CRM Extensions

Certification Status

Referralprod.PNGThis App is listed due to a customer testimonial. No tests have been conducted by innovaphone.

This App has been listed March 2023.

Category

Application-middlewares

Vendor

Ilink.jpg


ilink - About us

Description

ilink CRM Extensions is a slim and flexible Windows application for inbound caller recognition and for dialing phone numbers through company phones with a click. And it works in home offices, too!

A popup window displays information like caller name, company, location, and phone number for inbound calls. This information is directly taken from your CRM system, from your address book, or from public telephone directories. Using the „Open Contact“ button, the user directly opens the corresponding contact view of his CRM client. Dial with single click from many CRM systems, or use the hotkey to dial from almost all Windows applications.

Supported CRM systems include:Act!, Datev, Goldmine Premium Edition, HCL Connections, HCL Notes, HubSpot, Maximizer CRM, Microsoft Dynamics CRM, Microsoft Outlook + Exchange Public Folder, Netsuite, ODBC databases - customizing through SQL commands, Sage CRM, Salesforce.com, SAP, Sugar CRM, Tigerpaw CRM, vCard / LDAP.

Supported online telephone books: telefonbuch.de (Germany), Das Örtliche (Germany), local.ch (Switzerland), search.ch (Switzerland), herold.at (Austria), whitepages.com (USA).

ilink - About this application

Licensing

See ilink crm-ext license conditions

Versions

Compatible innovaphone firmware versions

  • innovaphone V13r2 or higher

Application versions used for interop testing

  • ilink ilink-crm-ext 1008 final, 27/03/2023
  • innovaphone V13r2

Configuration

See ilink configuration guide for innovaphone myApps

Please note: The name of the PBX object must be spelled exactly: ilink-crmext Using another name leads to an error message "ilink-crmext" in the log files.

Contact

ilink Kommunikationssysteme GmbH
Kurfürstendamm 67
10707 Berlin Germany
Tel: +49 30 28526 1254
Mail: info@ilink.de

For any questions please refer to our contact page.