Howto:Ilink-crm-ext- ilink - Partner App: Difference between revisions
(Replaced content with "thumb") Tag: Replaced |
(The name of the PBX object must be spelled exactly: ilink-crmext) |
||
| (8 intermediate revisions by 2 users not shown) | |||
| Line 1: | Line 1: | ||
[[ | <!-- replace CompanyLogo by real logo-name. Do not change size & alignment. Upload image by pressing red link --> | ||
[[Image:ilink.jpg||200px|right]] | |||
==Product Name== | |||
<!-- Mandatory topic. --> | |||
<!-- replace CompanyName & ProductName by real names and add URL to productpage --> | |||
ilink Kommunikationssysteme GmbH [https://www.ilink.de/ilink-crmext/info.html ilink CRM Extensions] | |||
==Certification Status== | |||
<!-- do not remove comment. Will be added by innovaphone upon document check, app availablity in innovaphone-appstore & operational check --> | |||
{{Template:Compat_Status_referral_product_new|type=App}} | |||
This App has been listed March 2023. | |||
==Category== | |||
<!-- Do not change this section and do not remove comments. Will be set by innovaphone upon document check --> | |||
[[Category:Partner_Apps|{{PAGENAME}}]] | |||
{{Category:3rdParty App Development}} | |||
[[Category:3rdParty App Development|{{PAGENAME}}]] | |||
==Vendor== | |||
<!-- Mandatory topic. --> | |||
<!-- Place optional company logo. Don't change logo size. --> | |||
[[Image:ilink.jpg|150px]] | |||
<!-- Give some introducting words about the vendor itself. --> | |||
<!-- At max 3 sentences, no novels. --> | |||
<!-- For further information refer to vendor website via link --> | |||
[https://www.ilink.de/ ilink - About us] | |||
==Description== | |||
<!-- Mandatory topic. --> | |||
<!-- place optional product logo or functional overwiew. --> | |||
<!-- Give description about the main product purpose. --> | |||
<!-- At max 3 sentences, no novels. --> | |||
ilink CRM Extensions is a slim and flexible Windows application for inbound caller recognition and for dialing phone numbers through company phones with a click. And it works in home offices, too! | |||
A popup window displays information like caller name, company, location, and phone number for inbound calls. This information is directly taken from your CRM system, from your address book, or from public telephone directories. Using the „Open Contact“ button, the user directly opens the corresponding contact view of his CRM client. Dial with single click from many CRM systems, or use the hotkey to dial from almost all Windows applications. | |||
Supported CRM systems include:Act!, Datev, Goldmine Premium Edition, HCL Connections, HCL Notes, HubSpot, Maximizer CRM, Microsoft Dynamics CRM, Microsoft Outlook + Exchange Public Folder, Netsuite, ODBC databases - customizing through SQL commands, Sage CRM, Salesforce.com, SAP, Sugar CRM, Tigerpaw CRM, vCard / LDAP. | |||
Supported online telephone books: telefonbuch.de (Germany), Das Örtliche (Germany), local.ch (Switzerland), search.ch (Switzerland), herold.at (Austria), whitepages.com (USA). | |||
<!-- For further information refer to vendor product website via link --> | |||
[https://www.ilink.de/ilink-crmext/info.html ilink - About this application] | |||
==Licensing== | |||
<!-- Mandatory topic. --> | |||
<!-- Give information about costs and licensing model. Use formattings if needed --> | |||
[https://www.ilink.de/ilink-crmext/license.html See ilink crm-ext license conditions] | |||
==Versions== | |||
<!-- Mandatory topic. --> | |||
<!-- If not present or outdated innovaphone FW is used, no certificate will be given at all --> | |||
===Compatible innovaphone firmware versions=== | |||
<!-- List compatible major innovaphone firmware versions. Several listings are valid --> | |||
* innovaphone V13r2 or higher | |||
===Application versions used for interop testing=== | |||
<!-- Give used versions for testing of both innovaphone and 3rd-pty product --> | |||
<!-- replace 3rd-Pty-Application by real name --> | |||
* ilink ilink-crm-ext 1008 final, 27/03/2023 | |||
<!-- adjust tested innovaphone FW --> | |||
* innovaphone V13r2 | |||
==Configuration== | |||
<!-- Mandatory topic. --> | |||
<!-- Describe configuration steps to be done for both innovaphone and 3rd-pty application --> | |||
<!-- We recommend to add a link to your website providing this information or alternatively provide a PDF-formatted config document. --> | |||
<!-- List the config steps by adding text & pictures --> | |||
<!-- Name used APIs to be activated in ap-objects --> | |||
<!-- If not present, no certificate will be given at all --> | |||
<!-- in any case you must be aware of the fact that any questions concerning configuration issues will be directly forwarded by innovaphone to you as manufacturer --> | |||
[https://www.ilink.de/ilink-crmext/install-configuration.html See ilink configuration guide for innovaphone myApps] | |||
Please note: The name of the PBX object must be spelled exactly: ilink-crmext | |||
Using another name leads to an error message "ilink-crmext" in the log files. | |||
==Contact== | |||
<!-- Mandatory topic. --> | |||
<!-- Give contact details for potential interests and support. --> | |||
<!-- You may give personal or general contact data or refer to external contact page --> | |||
{| | |||
| ilink Kommunikationssysteme GmbH | |||
|- | |||
| Kurfürstendamm 67 | |||
|- | |||
| 10707 Berlin Germany | |||
|- | |||
| Tel: +49 30 28526 1254 | |||
|- | |||
| Mail: [mailto:info@ilink.de info@ilink.de] | |||
|} | |||
For any questions please refer to [https://www.ilink.de/ilink-crmext/support.html our contact page]. | |||
Latest revision as of 14:44, 10 August 2023
Product Name
ilink Kommunikationssysteme GmbH ilink CRM Extensions
Certification Status
This App is listed due to a customer testimonial. No tests have been conducted by innovaphone.
This App has been listed March 2023.
Category
Application-middlewares
Vendor
Description
ilink CRM Extensions is a slim and flexible Windows application for inbound caller recognition and for dialing phone numbers through company phones with a click. And it works in home offices, too!
A popup window displays information like caller name, company, location, and phone number for inbound calls. This information is directly taken from your CRM system, from your address book, or from public telephone directories. Using the „Open Contact“ button, the user directly opens the corresponding contact view of his CRM client. Dial with single click from many CRM systems, or use the hotkey to dial from almost all Windows applications.
Supported CRM systems include:Act!, Datev, Goldmine Premium Edition, HCL Connections, HCL Notes, HubSpot, Maximizer CRM, Microsoft Dynamics CRM, Microsoft Outlook + Exchange Public Folder, Netsuite, ODBC databases - customizing through SQL commands, Sage CRM, Salesforce.com, SAP, Sugar CRM, Tigerpaw CRM, vCard / LDAP.
Supported online telephone books: telefonbuch.de (Germany), Das Örtliche (Germany), local.ch (Switzerland), search.ch (Switzerland), herold.at (Austria), whitepages.com (USA).
ilink - About this application
Licensing
See ilink crm-ext license conditions
Versions
Compatible innovaphone firmware versions
- innovaphone V13r2 or higher
Application versions used for interop testing
- ilink ilink-crm-ext 1008 final, 27/03/2023
- innovaphone V13r2
Configuration
See ilink configuration guide for innovaphone myApps
Please note: The name of the PBX object must be spelled exactly: ilink-crmext Using another name leads to an error message "ilink-crmext" in the log files.
Contact
| ilink Kommunikationssysteme GmbH |
| Kurfürstendamm 67 |
| 10707 Berlin Germany |
| Tel: +49 30 28526 1254 |
| Mail: info@ilink.de |
For any questions please refer to our contact page.