Reference9:Release Notes Operator

This roadmap describes the Operator V9.
A busy field(BF) is the new and main extension to the application.

This article is generated automatically. Do not edit! Please see the disclaimer before using the information presented here!

Operator9 Hotfix1 (Build 90101)

Changes included in Operator9 Hotfix1 Definition

Operator9: Display of "Indexed Group" now a TextBlock(was a Label)

Status	Closed
Id	85979

The character '_' was mis-interpreted

Operator9: Journal, Filtered Lists Weren't Updated Dynamically

Status	Closed
Id	86042

So to speak for unanswered-, inbound-, outbound calls.

Operator9: Display "End Of Demo" Into Status Bar

Status	Closed
Id	86061

Display "End Of Demo" Into Status Bar
(teh wish)

Operator9: Guessing Call-Dispatch Procedure, If Phone's R-Key Is Utilized

Status	Closed
Id	86064

If a phone's hard-keys are used, instead of the operator app. Not perfect yet. The operator application must do some guessing, in order to keep it's journal in sync.

Operator9: Exception "Index out of Array Range"

Status	Closed
Id	86623

Happened for users with more than 20 diversions.

Operator9: E164 prefixed by node nr. into fulltext index

Status	Closed
Id	85975

Only e164 was indexed

Operator9: Auto-Reconnect Disconnected Soap-Session

Status	Closed
Id	86296

After a connection loss. Every 15s.

Operator9: License Retry

Status	Closed
Id	86323

In case of "Demo..running 30min". After 6min the retry is taking place.

Operator9 Hotfix2 (Build 90107)

Changes included in Operator9 Hotfix2 Definition

Operator9: LDAP Search "by Department/Abteilung" not working with LDAP Fulltext Search

Status	Closed
Id	87372

Wasn't implemented

Operator9: Don't log outgoing call if CallInfo.Ct.. is set

Status	Closed
Id	87966

Trying to keep the journal consistent when tranferring calls by means of the phone's r-key

Operator9: Call by name prefers member 'h323' over 'cn'

Status	Closed
Id	87968

An internal refactoring

Operator9: Avoid Transferring A Connnected Call With A Call, Just Disconnnecting

Status	Closed
Id	88046

Happened when transferring to a busy endpoint by means of ENTER and PLUS.
This case is now processed as a blind-transfer.

Operator9: Insert Executive Objects Into Full Text Index

Status	Closed
Id	86878

Executive objects weren't inserted into the full text index.

Operator9: Button To Investigate AppData Folder By Means Of WinExplorer

Status	Closed
Id	86912

The button resides at File/Configuration/Misc/AppData

Operator9 Hotfix3 (90115)

Changes included in Operator9 Hotfix3 Definition

Operator9: LDAP Late Responses Caused Doublettes In Search Result List

Status	Closed
Id	88666

Operator9: LDAP Late Responses Caused Doublettes In Search Result List

Operator9: Unhandled Exception When Deleting BFL Entry

Status	Closed
Id	89728

Null Reference Exception

Operator9: Exception On UserInfo Processing

Status	Closed
Id	90596

Removed a handled exception

Operator9: Search Anchor for Search by Name/Long Name Shouldn't be visible

Status	Closed
Id	90788

Page-wise searching by Name/Long Name stores the search-cursor within the search input field. Some users feel confused. Therefore, relocating the search cursor into some invisible internal storage.

Operator9: More Object Types Into Full Text Index

Status	Closed
Id	91040

Now: user, executive, waiting, gateway, trunk, conference, broadcast

Operator9: Suppress Pickup of CONNECTed WQ Calls

Status	Closed
Id	91314

To avoid "stealing" connected calls from operator colleagues.
It is recommended to activate the checkmark "WQ Object/Queue/Operator connect for SOAP".

Operator9: Screen Switch Inline-BLF to PBX Search

Status	Closed
Id	91529

Configurable within the BLF's header menu. In-App BLF/Header-Menu/Options/Call Accept->Search Area

Setting allows to activate whether to auto-switch from the inline BLF to the PBX search in case of an accepted incoming call.

Operator9: Display Warning, If Creation Of Boolean Object Receives An Error.

Status	Closed
Id	91937

During Nightswitch provisioning

Operator9: Added Internal Tracing

Status	Closed
Id	91971

To catch a transfer problem reported in conjunction with a busy destination

Operator9: Display Name Into Full Text Index

Status	Closed
Id	91225

What is indexed?
Name, Long Name, Number, Display Name, Node number + number, Groups, PBX

Operator9: Added French Localization

Status	Closed
Id	91683

fr

Operator9 Hotfix4 (90124)

Changes included in Operator9 Hotfix4 Definition

Operator9: Quick Consultation-Transfer Could Fail, If Destination Was Busy

Status	Closed
Id	92025

The outgoing call leg disappeared too quickly. Now a delay of 2s gets applied.

Operator9: Local Timeout Mechanism For Transferred Calls

Status	Closed
Id	91832

Calls waiting within the parked-calls area for a destination to become free should become flashy.

Operator9: Support For Standby PBX

Status	Closed
Id	91833

Fall over behaviour

Operator9: ApplicationData Path May Be Pointing To 'Local'

Status	Closed
Id	95112

The default directory for configuration data(swconfig.xml) is 'C:\\Users\\<user>\\AppData\\Roaming\\innovaphone AG\\innovaphone Operator'.

To keep the configuration not roaming, but PC-local, the operator application can be forced to look into 'Local' instead:
-Click the button File/Configuration/Misc/AppData
-WinExplore starts and displays 'C:\\Users\\<user>\\AppData\\Roaming\\innovaphone AG\\innovaphone Operator'.
-Terminate the operator application
-Within the WinExplorer move to C:\\Users\\<user>\\AppData\\Local\\
-Under 'Local' create the directory 'innovaphone AG'
-Under 'innovaphone AG' create the directory 'innovaphone Operator'
-Copy swconfig.xml from 'C:\\Users\\<user>\\AppData\\Roaming\\innovaphone AG\\innovaphone Operator' into the new location 'C:\\Users\\<user>\\AppData\\Local\\innovaphone AG\\innovaphone Operator'

When starting the operator it is now referencing swconfig.xml from the newly created directory 'C:\\Users\\<user>\\AppData\\Local\\innovaphone AG\\innovaphone Operator'.

Operator 9: Park Timeout

Status	Closed
Id	95994

Configurable under File/Configuration/Misc./Alarm Timeout

In seconds, allows to specify a duration after which a parked call seeks attention by starting a blinking animation.

Operator 9: Czech Localization

Status	Closed
Id	96026

Can be forced within swconfig.xml as:
<culture>cs-CZ</culture>

Operator9 Hotfix5 (90133)

Changes included in Operator9 Hotfix5 Definition

Operator: Multi-Start Prevention Not Multi-User-Capable

Status	Closed
Id	97934

Process enumeration saw other user's processes.

Operator: Increased intersecting set of multiple search terms

Status	Closed
Id	98593

Affects full text search

Operator: More Tracing

Status	Closed
Id	98780

Added some tracing outputs

Operator: Journal Column Header

Status	Closed
Id	99267

Added column titles

Operator: Updated Translation

Status	Closed
Id	99268

To current status of translation DB

Operator: Journal: Moved Details-Button from 5th into 1st Column

Status	Closed
Id	99278

Also, a tooltip "Details" provides help

Operator: Journal: Added Duration to 5th column

Status	Closed
Id	99285

Displays the time the call remained at an operator's phone.

Operator: Journal: Persisting Column Order

Status	Closed
Id	99398

Column order can be altered by mouse-dragging. New order wasn't saved.
Single line mode now preserves column order to swguistates.xml.

Operator: Configuration for Email Message

Status	Closed
Id	98654

File/Konfiguration/Messages allows to configure subject, body.

Operator9 Hotfix6 (90142)

Changes included in Operator9 Hotfix6 Definition

Operator: Anonymous Calls Weren't Journaled

Status	Closed
Id	99499

No log appeared of such calls within the journal

Operator: Display Nightswitch Configuration Error In Status Bar

Status	Closed
Id	99663

The configuration error "Insufficient Rights" was received from the PBX but wasn't displayed within the status bar.

Operator: Limit of Reconnect Attempts Now 100

Status	Closed
Id	100262

Was 10

Operator: Full Text Index: Remove Trailing Stop-Characters

Status	Closed
Id	100400

Before indexing: The characters ",;!." are removed from the end of name informations.

Operator: Delay Action For Double-Click Into Tray Icon

Status	Closed
Id	100746

The application maxmimizes and removes its tray-icon, if the tray icon was double-clicked. Delaying the double-click action by 150ms prevents the 'mouse button up'-event to be received by a succeding icon moving into the Operator's slot.

Operator: Exception While Sorting BLF Entries By-Number

Status	Closed
Id	100755

The case for a single number owned by different BLF entries wasn't handled. This situation can occur within multi-node deployments.

Operator: Refactored LDAP Statistics

Status	Closed
Id	100827

• LDAP Statistics will be cleared after read
  *Fixed an error whithin the calculation of request time spans
  *Added a tiny progress bar into the LDAP Search dialog

Operator: LDAP Search: Deactivated Substring Search For 'company'-Term

Status	Closed
Id	100954

Search processing at Metadirectory server became too slow(~3s).

E.g. company "Foo" was searched for as substring by (company=*foo*). Now it's searched for as right-truncated content by (company=foo*). The processing time improved to 0.4s.

The substring search can be re-activated by configuring a leading asterisk into 'LDAP/Name Attributes' alike: '*company,sn,givenName'

Operator: LDAP Search By Attributes: Filter Preview Window Wasn't Displayed

Status	Closed
Id	100981

The filter preview window wasn't displayed until a click into the index selection.

Operator: Nightswitch Configuration at LDAP Master

Status	Closed
Id	101049

Within a replication scenario it might become necessary to submit configuration requestes towards an LDAP master. The LDAP master can be configured under Configuration/WQ/Configuration Master.

Operator: Delaying Auto-Focus By 150ms

Status	Closed
Id	101116

It's been reported that "Configuration/Misc/Auto-Focus on incoming call" sometimes fails to set the keyboard focus. A short delay seems to improve.

Update 07.06.13: This feature actually cannot work for a regular background application window.
*See: http://wiki.innovaphone.com/index.php?title=Reference9:Concept_Operator_Version_9#Not_Working:_Focus_on_incoming_call

Operator: Connection Symbol For Standby PBX

Status	Closed
Id	100342

The status-bar now features a connection symbol for the standby PBX; right next to the symbol for the master PBX.

Both connection symbols are further enhanced by a an indication for the registration status of the operator's phone.

Operator: Full Text Search: Terminating Character Controls Evaluation Of Search Keys

Status	Closed
Id	100406

The default comparision function fetches search keys lexically greater than or equal than the input pattern.

If an input pattern ended with the terminating character ',' (comma), then the comparision function fetches search keys equal to the input pattern.

The purpose is to reduce the number of search results.

Example:
--
Input Pattern: "wolf"
Search Keys will be: "wolf", "wolfgang", "wolfhagen",..

Input Pattern: "wolf,"
Search Keys will be: "wolf"

Operator9 Hotfix7 (90148)

Changes included in Operator9 Hotfix7 Definition

Operator: Terminalserver. Setting data protection entropy to CurrentUser(was LocalMachine)

Status	Closed
Id	102030

Concerns the encryption, decryption of the LDAP passwort

Operator: Version Info for innovaphone.idx.dll was missing

Status	Closed
Id	102089

The installer didn't copy the dll in case of an update installation.
See http://wiki.innovaphone.com/index.php?title=Reference9:Concept_Operator_Version_9#Application_Crash:_Methode_nicht_gefunden.2FMethod_Not_Found

Operator: BLF Tooltip didn't illustrate a deleted CFU/CFNR

Status	Closed
Id	103249

A BLF entrie's tooltip still displayed a CFU/CFNR that was removed right before.

Operator: Column Width Not Correctly Saved To Configuration File

Status	Closed
Id	103360

The 2nd column width was written as the 1st column width to the configuration file swguistates.xml.

Operator: Diversion Symbol For Outgoing Calls

Status	Closed
Id	103484

Display a diversion symbol if a divertingLegInformation1 was received, indicating a diversion for an outgoing call.

Operator: Fixed Soap Exception in conjunction with pbx11_00.wsdl

Status	Closed
Id	104165

The service description pbx11_00.wsdl is just experimental. Some references to null occurred.

Operator: Call Lists: Persisting Column Order

Status	Closed
Id	104295

Column order can be altered by mouse-dragging. New order wasn't saved, except for the call journal.

Operator9 Hotfix8 (90157)

Changes included in Operator9 Hotfix8 Definition

Operator: Number of Prefetched Terms Overridable

Status	Closed
Id	106785

For full text index within swconfig.xml as
<ft-num-termfetch>1000</ft-num-termfetch>
default is 200

Operator: Window Reset Didn't Apply To BLF Window

Status	Closed
Id	107016

An external BLF Window out of 1st-monitor sight couldn't be moved back into the area of the 1st monitor.

Operator: New Checkmark Configuration/WQ/Connected Calls Display

Status	Closed
Id	104962

Connected Calls: This option removes calls processed by an operator from the call list of other operators. It should be deactivated if the WQ-option "Operator connect for SOAP" was activated within the PBX.

Operator: Support for LDAP over TLS(LDAPS)

Status	Closed
Id	105439

A new checkmark Configuration/LDAP/TLS enables LDAPS.

Operator: Supporting More LDAP Attributes: For Private Address, For Meta Attributes

Status	Closed
Id	106796

• Added support for Estos-related attributes
  **searchContact: Meta search attribute targeting contact information
  **searchNumber: Meta search attribute targeting numbering information
  **privateAddressStreet: home address
  **privateAddressPostalCode: home address
  **privateAddressCity: home address
  **privateAddressCountry: home address
  
  For Estos Metadirectory 3:
  In order to see the private address, add the following to list in Configuration/LDAP/Detail Attributes:
  privateAddressStreet,privateAddressPostalCode,privateAddressCity,privateAddressCountry
  
  Regarding the meta attribute searchContact - it was hilighted within another context by this article:
  http://wiki.innovaphone.com/index.php?title=Howto:Full-text_Search_on_IP-Phones_with_ESTOS_Metadirectory
  

Operator: New LDAP-Profile Button: Configuration/LDAP/Help/"Metadir 3.5"

Status	Closed
Id	106826

An LDAP profile can be easily configured by clicking the button "Metadir 3.5" within the inline-help for the LDAP configuration. The profile targets the meta attributes: searchContact, searchNumber.
Further information: http://wiki.innovaphone.com/index.php?title=Reference9:Concept_Operator_Version_9#LDAP_Profile:_Estos_MetaDirectory_3.5

Operator: BLF Tooltip Displays Call Info

Status	Closed
Id	106913

As for PBX search results the tooltip for a busy field entry now features call information.

Operator: Adding PBX Object Type Waiting-Queue to BLF

Status	Closed
Id	107181

Waiting-Queues may now appear within the busy lamp field

Operator9 Hotfix9(90159)

Changes included in Operator9 Hotfix9 Definition

Operator: Norwegian Localization

Status	Closed
Id	109506

For culture "nb-NO"

Operator9 Hotfix10 (90162)

Changes included in Operator9 Hotfix10 Definition

Operator: Add Objekt Type "Map" Into Full Text Index

Status	Closed
Id	110949

Such that PBX objects of type "Number Map" can be searched for.

Operator: Allow For Different Email Domains Derived From 'PBX/Config/System Name'

Status	Closed
Id	113193

The Operator now evalutes the System Name of every PBX within a network of PBXs for emailing purposes.

Operator: Polish Localization

Status	Closed
Id	113792

Polish Localization
For culture "pl-PL"

Operator9 Hotfix11 (900166)

Changes included in Operator9 Hotfix11 Definition

Operator9: Soap API Now According To pbx10_00.wsdl

Status	Closed
Id	115641

In order to read per-User email address

Operator9: Read V10 Per-User Email Address

Status	Closed
Id	115642

According to the field "Email" as configurable from on firmware version 10

Operator9: Support for Presence 'Do Not Disturb'

Status	Closed
Id	115727

For v10 PBXs

Operator9 Hotfix12

Changes included in Operator9 Hotfix12 Definition

Operator: Nodenumber Wasn't Prepended When Dropping A Call Onto BLF Entry

Status	Closed
Id	119165

The test whether the destination resides in a differnet numbering node wasn't applied.
Also, a diallable name (H.323 name) will be preferred over the number.

Operator9: Support for LDAP Attribute otherTelephone

Status	Closed
Id	125903

other business phone

Operator9 Hotfix13 (90198)

Changes included in Operator9 Hotfix13 Definition

Operator9: BLF Sorting Crashed App

Status	Closed
Id	126358

The app crashed when a sorting set contained entries on the same canvas position

Operator9: Support for soap:UserLocalNum()

Status	Closed
Id	127130

Invoke soap:UserLocalNum() where deemed necesary.

Operator9: Number-Toggling According To Configuration

Status	Closed
Id	128220

For multiple number results, the toggle sequence shall be sorted according to Configuration/LDAP/Number-Attributes

Operator9: No Journal Entries For Disconnect Cause='Non Selected User Clearing'

Status	Closed
Id	129509

That scenario happened while an operator colleague accepted an incoming call. Such calls shouldn't be listed within the journal.

Operator9: Allow For LDAP Searches Beginning With '*'

Status	Closed
Id	129961

To conform a bit more to myPBX. E.g. '*' or '*eller'.

Operator9: BLF Enhancements

Status	Closed
Id	133519

• New BLF entry type "Favorite". Dials a manually preconfigured fixed number. Works as drop target for calls.
  *Textinput can be locked for BLF favorites. New button within top BLF menu.
  *New BLF layout position in-app, left. Display BLF within the main window and left of the search area.
  *The name "/" of the root BLF can now be edited
  *Multiple BLF tabs can be displayed sequentially by CTRL+B

Operator9 Hotfix14 (90202)

Changes included in Operator9 Hotfix14 Definition

Operator9: Favorites Selection Status

Status	Closed
Id	135177

The selection status of a BLF favorite entry wasn't indicated visually.

Operator9: Failed to Establish Soap Session Towards Slave's Slave

Status	Closed
Id	140391

The Soap:LocationUrl() request is now targeting the originator of a UserInfo carrying content for an object of type "loc".

Operator9: New Option: Configuration/LDAP Location/Subscriber Number

Status	Closed
Id	139102

Configuration of local root subscriber number(s). Allows to convert numbers fetched from a directory into a locally diallable number. I.e. +49301234567-333 into 333 (configured subscriber number would be +49301234567).

Operator9 Hotfix15 (90208)

Changes included in Operator9 Hotfix15 Definition

Operator9: LDAP Decode Failed With genesisWorld Server

Status	Closed
Id	144877

Results with emtpty attribute values weren't fully decoded.

Operator9: Translations

Status	Closed
Id	158329

fr, nl, cz, pl

Operator9 Hotfix16

Changes included in Operator9 Hotfix16 Definition

Operator9: Reducing Nightswitch Queries

Status	Assigned
Id	164882

Huge content-length within query responses seem to disturb overall functionality.

Operator9: Supress Presence Display

Status	Closed
Id	168849

Configurable supression of presence information
<privacy>
<hide-presence hide-all="true"/>
</privacy>
or
<privacy>
<hide-presence name="test400"/>
</privacy>

Operator9: Swedish

Status	Closed
Id	165988

added swedish language