Howto:ComteloGROUPS - comteloGbR - Partner App
Product Name
comtelo GROUPS-App
Certification Status
This product is being tested right now. The test is not yet completed.
<internal>
Zertifikatsvorlagen liegen unter \\inno-sifi\dfs\Techserv\Testlab
Beim Abschluss des Tests (egal ob gut, schlecht oder abgebrochen) bitte Nachricht an ptr!
Bitte darauf achten, dass das Zertifizierungsdatum angegeben ist, also "Testing of this product has been finalized January 1st, 1970"
</internal>
Category
Computer Telephony Integration and Unified Messaging / Unified Communication
Functions
Short summary of the most important features:
- Display waiting queues and their members
- Display waiting queue status
- Display user status of members
- Display call forwarding
- Change your own waiting queue status
- Call and chat with members
Version
comtelo GROUPS APP Build 1001 Beta1
Compatible innovaphone firmware versions
- comtelo GROUPS APP Build 1001 Beta1
- innovaphone V13r2
- innovaphone V13r3
Application versions used for interop testing
- comtelo GROUPS APP Build 1001 Beta1
- innovaphone IPVA V13r2sr19
- innovaphone IPVA V13r3sr1
Configuration
Install app from App Store
To get the steps done, log in to your PBX as admin.
Open "AP Manager":
After you have logged in to your PBX as admin, click on "AP Manager"
Go to the "App Store":
Inside the "AP Manager", next we click on "App Store"
Go to the "PBX Manager":
User configuration
Give the desired users permission for the app.
Without further settings, users can now see all waiting queues in which they are members.
Via Visibility you can fade in and fade out the waiting queues.
In the example below, waiting queue "WQ_91" is visible and "WQ_EK" is not visible.
Vendor
Description
comteloGROUPS brings structure to your call groups. If you want to work together efficiently, this app has many advantages. Thanks to the user-friendly interface, Waiting Queues are clearly summarized and provide information on the status of the groups and their participants. What is the current availability of my group participants? Who is available or who has an appointment at the moment? Are there any people in my group who are available permanently? These are just a few examples, of what the comteloGROUPS app makes visible. The practicality of the app is supplemented with additional functions, such as a direct call from the app or the chat button for short messages in between. Take efficient collaboration to a new level with comteloGROUPS!
Summary
Pricing
Contact
comtelo GbR | Dipl.-Ing. (FH) Torge Knop und Olaf Tomaski | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Berliner Allee 51 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
30855 Langenhagen | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Tel: | +49 511 676 676 6-0 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Fax: | +49 511 676 676 6-77 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Mail: | info@comtelo.de | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Support: | comtelo Team |