Howto:Handle emergency calls with multiple locations and roaming users
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Applies To
This information applies to
- V13r1sr8 and later
More Information
Problem Details
In e.164 scenarios involving various sites and roaming users (hot-desking) it is necessary to ensure that emergency calls are sent to the local PSTN (the location where the user is physically present and the call is initiated).
The idea of the e.164 scenario is exactly the opposite. One would like that the user detached from his physical location always under the same call number is reachable and also over it place calls. Especially in the area of hot desking this causes problems in combination with emergency calls.
System Requirements
- Deskphone with V13r1sr8 and later
Configuration
- You have to configure Numbers for Emergency Calls in the Deskphone configuration at Phone/Protect
- You to activate Emergency Calls always on Primary Registration in the Deskphone configuration at Phone/Protect