Howto:MobiCall - newVoice - 3rd Party Product

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Newvoice-logo.gif


Product Name

MobiCall

Certification Status

EngineeredProd.png The tests for this product have been completed and it has been approved as a engineered product (Certification document).

Testing of this product has been finalized April 16th, 2014.

Category

Alarm system/server solutions

Functions

Comprehensive personal safety, efficient and reliable communication in emergencies, specific alerting in disaster situations, fast evacuation of buildings, monitoring of production facilities and technical components, optimization of work processes and extensive reporting and statistical functions – for the varied requirements made on an alerting, conference and multimedia messaging platform.

Fields of application:

  • Mobilization and evacuation
  • Voice-recording, Web-playback
  • Alerting & Emergency calls
  • Voice-mail, IVR, Minibar, Babyphone
  • Hotline & Conference
  • Customer-specific applications
  • Lone workers' protection & Localization
  • Task-management, 4G/Wi-Fi Client applications

MobiCall is certified with innovaphone platform via SIP and SOAP interface.

The following features are supported:

  • Display text and on the innovaphone IP-Phones
  • Call interruption and call intrusion
  • Loudspeaker broadcast
  • Confirmation possibilities for incoming messages
  • Call recording
  • Textmessaging
  • PBX interface monitoring
  • Localisation
  • Technical alarm indicating radio connection loss or Handset out of service

Flyer - Integration of innovaphone communication solutions

Flyer - PNA Personal Alarm System

Version

  • innovaphone PBX and IP phones V 12.00 SR 8.2
  • New Voice MobiCall NV 8_2_0_20170316, WEB v8.1.2-20170316, Announcement-Package AddOn 04.04.2014

Vendor

Newvoice-logo.gif


New Voice International AG


The Swiss company New Voice International AG has been developing high-quality solutions in the fields of security, telecommunication and information technology since 1991. With more than 6,000 successfully implemented systems all over the world, New Voice is the leading provider in the field of Unified Event Communication. The services are centred around the MobiCall product which is an individually tailored solution for alerting, mobilisation, evacuation, information distribution and monitoring in the professional environment. Around the globe, 60 employees are working in the development, marketing, project management, installation and support departments to design reliable and innovative products combined with easy-to-use user interfaces.

Description

MobiCall is an unique and innovative multi-application information server for automation and productivity control, ready to be integrated into every strategic business process or business critical communications system.
The internationally established solution is especially well suited to be used in case of incidents and critical situations requiring quick intervention of the responsible parties: fire, intrusion, emergency calls, nurse calls, crisis management (conference calls, voice recording), personal protection and IT failures (IT alarms). In addition to many other functions, MobiCall solutions are designed to monitor lone workers and offer support in the case of an evacuation.


The unique, reliable and modular core of the application guarantees the security of men and equipment.

  • Data storage in emergency situations is essential to avoid crisis situations
  • Regular flow of information in everyday life enhances the efficiency of all participants
  • The efficiency analysis of an incident ensures better preparedness for the future


The solutions have to be flexible and easily extended. For the highest possible availability, MobiCall systems and their additional components may be installed and used in a redundant setup within a network. Constant supervision of voice and data connections and data back ups are further essential components of MobiCall and complete the solution.

Interfaces

  • Contact interfaces for IP WAGO-I/O system
  • Serial connections over ESPA 4.4.4 and ESPA+
  • GenericPrinter Protocol
  • IP integration over Modbus, BACnet and KNX
  • ESPAX
  • OPC
  • SNMP traps
  • XML
  • e-mail ( e.g. Nagios)
  • HL7
  • etc.

Competitive Analysis

Alarm and event management are our core business. We support a wide range of systems and integrations. Over 40 employees around the world guarantee an unrivalled service and flexibility. We only uses components that meet our high quality standards and have undergone comprehensive testing by our experts. The extremely functional and high-performance New Voice Application Generator and New Voice Designer are the fundament of the applications. When developing the user interface (system, Web, telephone, communication process management) for individual services, we pay great attention to user-friendliness, functionalism and portability between different operating systems.

Return on investment is protected, since the MobiCall platform can be easily expanded at any time upon the customer's request by adding modules.

Summary

  • Test report of innovaphone PBX and New Voice MobiCall according the test plan created by New Voice. For detailed information contact newVoice by email support@newvoice.ch / phone +41 58 750 11 11.
  • The test were successful and all required tests were passed. As a result newVoice MobiCall qualifies as an Alarm system/server solutions Engineered Product
  • Technology Partner Certificate issued by NewVoice on 08.05.2014

Pricing

Contact us by email support@newvoice.ch or phone +41 58 750 11 10

Contact

New Voice International AG
Benjamin Lieber
St. Gallerstrasse 8
8853 Lachen
Switzerland
Tel: +41 58 750 11 10
Fax: +41 58 750 11 12
Mail: lieber@newvoice.de