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19 February 2014
- 17:3817:38, 19 February 2014 diff hist empty m Reference10:Concept Voice Recording 2014 No edit summary
17 February 2014
- 13:3813:38, 17 February 2014 diff hist empty m Reference10:Concept Voice Recording 2014 No edit summary
- 13:2913:29, 17 February 2014 diff hist empty Reference10:Concept Voice Recording 2014 No edit summary
11 February 2014
- 14:2014:20, 11 February 2014 diff hist empty m Reference10:Voice Recorder/Setup No edit summary
31 January 2014
- 14:3514:35, 31 January 2014 diff hist empty Reference10:Voice Recorder/Setup No edit summary
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29 January 2014
- 11:1311:13, 29 January 2014 diff hist empty m Reference10:Voice Recorder/Setup No edit summary
23 January 2014
- 10:5410:54, 23 January 2014 diff hist empty m Howto:ClickToDial No edit summary
- 10:5410:54, 23 January 2014 diff hist empty m Howto:ClickToDial No edit summary
- 10:5210:52, 23 January 2014 diff hist empty m Howto:ClickToDial No edit summary
- 10:3610:36, 23 January 2014 diff hist empty Howto:ClickToDial No edit summary
22 January 2014
- 17:2817:28, 22 January 2014 diff hist empty m Reference10:Voice Recorder/Setup No edit summary
13 January 2014
- 15:3115:31, 13 January 2014 diff hist empty m Reference10:Concept Voice Recording 2014 No edit summary
- 15:2215:22, 13 January 2014 diff hist empty m Reference10:Player Voice Recording No edit summary
- 15:1015:10, 13 January 2014 diff hist empty File:IRecN02.png No edit summary current
10 January 2014
- 13:1413:14, 10 January 2014 diff hist empty m Reference10:Voice Recorder/Setup No edit summary
- 13:0813:08, 10 January 2014 diff hist empty File:IRecN01.png No edit summary current
11 December 2013
- 12:2412:24, 11 December 2013 diff hist empty m Support:DVL-Feature Requests No edit summary
10 December 2013
- 11:0511:05, 10 December 2013 diff hist empty m Support:DVL-Feature Requests No edit summary
9 December 2013
- 12:1012:10, 9 December 2013 diff hist empty m Support:DVL-Feature Requests No edit summary
4 December 2013
- 13:2713:27, 4 December 2013 diff hist empty m Howto:Innovaphone conferencing No edit summary
- 13:2413:24, 4 December 2013 diff hist empty m Howto:Innovaphone conferencing No edit summary
- 13:2013:20, 4 December 2013 diff hist empty File:Conf01.png No edit summary current
20 November 2013
- 15:5515:55, 20 November 2013 diff hist empty m Howto:IQM - Overview No edit summary
- 15:5415:54, 20 November 2013 diff hist empty m Howto:IQM Active/Standby PBX No edit summary current
- 10:2810:28, 20 November 2013 diff hist empty m Reference10:Player Voice Recording No edit summary
19 November 2013
- 18:3218:32, 19 November 2013 diff hist empty m Reference10:Player Voice Recording No edit summary
- 18:3118:31, 19 November 2013 diff hist empty File:Player73.png No edit summary current
- 18:2518:25, 19 November 2013 diff hist empty m Reference10:Player Voice Recording No edit summary
- 17:5717:57, 19 November 2013 diff hist empty File:Player72.png No edit summary current
- 17:5317:53, 19 November 2013 diff hist empty m Reference10:Player Voice Recording No edit summary
- 17:3617:36, 19 November 2013 diff hist empty m Reference10:Voice Recorder/Setup No edit summary
- 17:2917:29, 19 November 2013 diff hist empty File:Player Setup 01.png No edit summary current
- 17:2417:24, 19 November 2013 diff hist empty m Reference10:Voice Recorder/Setup No edit summary
- 17:1117:11, 19 November 2013 diff hist empty m Reference10:Voice Recorder/Setup No edit summary
- 16:3916:39, 19 November 2013 diff hist empty File:RecSetup01.png No edit summary current
- 16:3316:33, 19 November 2013 diff hist empty Reference10:Concept Voice Recording 2014 No edit summary
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31 October 2013
- 12:1412:14, 31 October 2013 diff hist empty m Reference10:Concept Voice Recording 2014 No edit summary
30 October 2013
- 15:3215:32, 30 October 2013 diff hist empty m Reference10:Concept Voice Recording 2014 No edit summary
11 October 2013
- 17:0217:02, 11 October 2013 diff hist empty m Reference10:Voice Recorder/Setup No edit summary
3 October 2013
- 20:0320:03, 3 October 2013 diff hist empty m Reference10:Concept Voice Recording 2014 No edit summary
2 October 2013
- 12:5112:51, 2 October 2013 diff hist empty m Reference10:Concept Voice Recording 2014 No edit summary
1 October 2013
- 18:2518:25, 1 October 2013 diff hist empty m Reference10:Player Voice Recording No edit summary
- 18:0718:07, 1 October 2013 diff hist empty File:Player29.png No edit summary current
- 18:0018:00, 1 October 2013 diff hist empty m Reference10:Player Voice Recording No edit summary
- 17:4817:48, 1 October 2013 diff hist empty File:Player28.png No edit summary current
- 17:3217:32, 1 October 2013 diff hist empty File:Player27.png No edit summary current
- 17:2317:23, 1 October 2013 diff hist empty File:Player26.png No edit summary current
- 17:0817:08, 1 October 2013 diff hist empty m Reference10:Player Voice Recording No edit summary
- 17:0817:08, 1 October 2013 diff hist empty File:Player25.png No edit summary current
- 16:5716:57, 1 October 2013 diff hist empty File:Player24.png No edit summary current
- 16:2116:21, 1 October 2013 diff hist empty File:Player33.png No edit summary current
- 16:0716:07, 1 October 2013 diff hist empty File:Player23.png No edit summary current
- 16:0116:01, 1 October 2013 diff hist empty m Reference10:Player Voice Recording No edit summary
- 15:2115:21, 1 October 2013 diff hist empty File:Player22.png No edit summary current
- 14:5314:53, 1 October 2013 diff hist empty m Reference10:Player Voice Recording No edit summary
- 14:5014:50, 1 October 2013 diff hist empty File:IREC202.png No edit summary current
- 14:2314:23, 1 October 2013 diff hist empty m Reference10:Voice Recorder/Setup No edit summary
- 12:5612:56, 1 October 2013 diff hist empty m Reference10:Voice Recorder/Setup No edit summary
- 12:0012:00, 1 October 2013 diff hist empty File:Setup 03.png No edit summary current
- 11:0311:03, 1 October 2013 diff hist empty m Reference10:Voice Recorder/Setup No edit summary
- 10:3210:32, 1 October 2013 diff hist empty File:Setup 04.png No edit summary current
- 10:2910:29, 1 October 2013 diff hist empty m Reference10:Concept Voice Recording 2014 No edit summary
- 10:1610:16, 1 October 2013 diff hist empty m Reference10:Concept Voice Recording 2014 No edit summary
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30 September 2013
- 18:3418:34, 30 September 2013 diff hist empty m Reference10:Concept Voice Recording 2014 No edit summary
- 18:2218:22, 30 September 2013 diff hist empty m Reference10:Concept Voice Recording 2014 No edit summary
- 18:1018:10, 30 September 2013 diff hist empty File:Player71.png No edit summary current
11 September 2013
- 14:0114:01, 11 September 2013 diff hist empty m Reference10:Concept Voice Recording 2014 No edit summary
- 13:0313:03, 11 September 2013 diff hist empty m Reference10:Concept Voice Recording 2014 No edit summary
- 09:5809:58, 11 September 2013 diff hist empty m Howto:Disable Function Key Modification On Phone UI No edit summary
9 September 2013
- 18:0318:03, 9 September 2013 diff hist empty m Reference10:Concept Voice Recording 2014 No edit summary
29 August 2013
- 15:1215:12, 29 August 2013 diff hist empty m Reference10:Player Voice Recording No edit summary
- 14:1914:19, 29 August 2013 diff hist empty File:PlayerN01.png No edit summary current
27 August 2013
- 08:4908:49, 27 August 2013 diff hist empty m Reference10:Concept Voice Recording 2014 No edit summary
23 August 2013
- 09:4809:48, 23 August 2013 diff hist empty m Reference10:Voice Recorder/Setup No edit summary
- 09:4609:46, 23 August 2013 diff hist empty File:IREC201.png No edit summary current
20 August 2013
- 15:0115:01, 20 August 2013 diff hist empty Reference10:Player Voice Recording No edit summary
- 14:5214:52, 20 August 2013 diff hist empty File:Player00.png No edit summary current
12 August 2013
- 11:4511:45, 12 August 2013 diff hist empty m Reference10:Concept Voice Recording 2014 No edit summary
9 August 2013
- 13:4213:42, 9 August 2013 diff hist empty m Reference10:Concept Voice Recording 2014 No edit summary
- 13:3813:38, 9 August 2013 diff hist empty m Reference10:Concept Voice Recording 2014 No edit summary
- 13:3213:32, 9 August 2013 diff hist empty m Howto:Last Call Recording No edit summary
- 13:2113:21, 9 August 2013 diff hist empty m Howto:Last Call Recording No edit summary
- 12:2112:21, 9 August 2013 diff hist empty Howto:Last Call Recording New page: ==Applies To== This information applies to * Tested and supported on the innovaphone PBX V10, should work even with V9 * Requires innovaphone IP-Phones <!-- Keywords: recording voice-rec...
- 12:0612:06, 9 August 2013 diff hist empty File:LCR01.png No edit summary current
8 August 2013
- 12:1412:14, 8 August 2013 diff hist empty m Reference10:Concept Voice Recording 2014 No edit summary
- 12:1112:11, 8 August 2013 diff hist empty m Reference10:Concept Voice Recording 2014 No edit summary
- 10:1310:13, 8 August 2013 diff hist empty m Reference10:Concept Voice Recording 2014 No edit summary
- 10:0810:08, 8 August 2013 diff hist empty m Reference10:Concept Voice Recording 2014 No edit summary
- 10:0010:00, 8 August 2013 diff hist empty File:Recorder02.png No edit summary current
- 09:5609:56, 8 August 2013 diff hist empty File:Recorder01.png No edit summary current
- 09:3309:33, 8 August 2013 diff hist empty m Reference10:Concept Voice Recording 2014 No edit summary
- 09:2609:26, 8 August 2013 diff hist empty File:Player07.png No edit summary current
7 August 2013
- 18:3918:39, 7 August 2013 diff hist empty m Reference10:Player Voice Recording No edit summary
- 18:3818:38, 7 August 2013 diff hist empty File:Player06.png No edit summary current
- 18:3818:38, 7 August 2013 diff hist empty m Reference10:Player Voice Recording No edit summary
- 18:1718:17, 7 August 2013 diff hist empty m Reference10:Player Voice Recording No edit summary
- 17:2017:20, 7 August 2013 diff hist empty m Reference10:Player Voice Recording No edit summary
- 17:1917:19, 7 August 2013 diff hist empty File:Player05.png No edit summary current
- 17:0617:06, 7 August 2013 diff hist empty m Reference10:Player Voice Recording No edit summary
- 17:0417:04, 7 August 2013 diff hist empty File:Player04.png No edit summary current
- 14:4214:42, 7 August 2013 diff hist empty m Howto:Hosting with V10 No edit summary
5 August 2013
- 17:2017:20, 5 August 2013 diff hist empty m Reference10:Player Voice Recording No edit summary
- 17:0917:09, 5 August 2013 diff hist empty File:Player03.png No edit summary current
- 16:3216:32, 5 August 2013 diff hist empty m Reference10:Player Voice Recording No edit summary
- 16:3016:30, 5 August 2013 diff hist empty m Reference10:Player Voice Recording No edit summary
- 16:1616:16, 5 August 2013 diff hist empty m Reference10:Player Voice Recording No edit summary
- 16:1016:10, 5 August 2013 diff hist empty File:Player02.png No edit summary current
2 August 2013
- 17:0717:07, 2 August 2013 diff hist empty m Reference10:Concept Voice Recording 2014 No edit summary
- 16:4416:44, 2 August 2013 diff hist empty m Reference10:Voice Recorder/Setup No edit summary
- 16:4316:43, 2 August 2013 diff hist empty m Reference10:Voice Recorder/Setup No edit summary
- 16:1316:13, 2 August 2013 diff hist empty m Reference10:Voice Recorder/Setup No edit summary
- 16:0816:08, 2 August 2013 diff hist empty m Reference10:Voice Recorder/Setup No edit summary
- 13:4313:43, 2 August 2013 diff hist empty m Reference10:Voice Recorder/Setup No edit summary
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17 July 2013
- 11:0211:02, 17 July 2013 diff hist empty m Support:DVL-Feature Requests No edit summary
- 11:0111:01, 17 July 2013 diff hist empty Support:DVL-Feature Requests No edit summary
28 June 2013
- 15:3815:38, 28 June 2013 diff hist empty m Reference10:Voice Recorder/Setup No edit summary
- 15:3515:35, 28 June 2013 diff hist empty m Reference10:Concept Voice Recording 2014 No edit summary
26 June 2013
- 11:5711:57, 26 June 2013 diff hist empty m Reference10:Concept Voice Recording 2014 No edit summary
- 11:3811:38, 26 June 2013 diff hist empty m Reference10:Concept Voice Recording 2014 No edit summary
- 11:3411:34, 26 June 2013 diff hist empty m Reference10:Concept Voice Recording 2014 No edit summary
- 11:3311:33, 26 June 2013 diff hist empty File:VR010.png No edit summary current
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- 11:1611:16, 26 June 2013 diff hist empty Reference10:Voice Recorder Reference10:Voice Recorder moved to Reference10:Concept Voice Recorder current
- 11:1611:16, 26 June 2013 diff hist empty m Reference10:Concept Voice Recording 2014 Reference10:Voice Recorder moved to Reference10:Concept Voice Recorder
25 June 2013
- 13:3313:33, 25 June 2013 diff hist empty m Reference10:Voice Recorder/Setup No edit summary
- 12:5812:58, 25 June 2013 diff hist empty m Reference10:Voice Recorder/Setup No edit summary
- 12:3512:35, 25 June 2013 diff hist empty File:VR004Bis.png No edit summary current
- 12:3012:30, 25 June 2013 diff hist empty m Reference10:Voice Recorder/Setup No edit summary
- 12:3012:30, 25 June 2013 diff hist empty m Reference10:Voice Recorder/Setup No edit summary
- 11:4911:49, 25 June 2013 diff hist empty File:IREC200.png No edit summary current
18 June 2013
- 18:0218:02, 18 June 2013 diff hist empty Reference10:Player Voice Recording New page: This article is preliminary – The product and functions described are not actually available and can be modified or canceled in any moment!
13 June 2013
- 13:0613:06, 13 June 2013 diff hist empty m Howto:IQM manipulative behaviors No edit summary
- 13:0613:06, 13 June 2013 diff hist empty m Howto:IQM manipulative behaviors No edit summary
12 June 2013
- 14:5114:51, 12 June 2013 diff hist empty m Reference10:Voice Recorder/Setup No edit summary
- 14:4514:45, 12 June 2013 diff hist empty m Reference10:Voice Recorder/Setup No edit summary
- 14:4214:42, 12 June 2013 diff hist empty File:VR006.png No edit summary current
- 14:1814:18, 12 June 2013 diff hist empty Reference10:Concept Voice Recording 2014 New page: '''This article is preliminary – The product and functions described are not actually available and can be modified or canceled in any moment!'''
- 13:0113:01, 12 June 2013 diff hist empty m Reference10:Voice Recorder/Setup No edit summary
10 June 2013
- 18:1018:10, 10 June 2013 diff hist empty m Reference10:Voice Recorder/Setup No edit summary
- 18:0818:08, 10 June 2013 diff hist empty m Reference10:Voice Recorder/Setup No edit summary
- 18:0318:03, 10 June 2013 diff hist empty File:VR004.png No edit summary current
- 17:1717:17, 10 June 2013 diff hist empty Reference10:Voice Recorder/Setup New page: The recorder has to “know” basically 3 things: where are the recordings (pcap files), where the reporting tool is and where the results should be stored. The setup is stored in the d...
3 June 2013
- 09:3909:39, 3 June 2013 diff hist empty m Howto:IQM - Setup and Localization No edit summary
9 May 2013
- 09:2109:21, 9 May 2013 diff hist empty Support:DVL-Feature Requests →Add Boolean option to Mobility/Fork
15 April 2013
- 10:4610:46, 15 April 2013 diff hist empty m Reference9:Concept iQM QueueMonitor No edit summary
- 10:4510:45, 15 April 2013 diff hist empty m Howto:IQM - Overview No edit summary
28 March 2013
- 14:1114:11, 28 March 2013 diff hist empty m Howto:IQM Statistical Excel Data for Agent and Queue No edit summary
15 March 2013
- 15:0615:06, 15 March 2013 diff hist empty m Howto:IQM Statistical Excel Data for Agent and Queue No edit summary
22 February 2013
- 16:1816:18, 22 February 2013 diff hist empty m Reference9:IQM Agent Help No edit summary
- 12:0512:05, 22 February 2013 diff hist empty Reference9:IQM Server Setup No edit summary
21 February 2013
- 18:1718:17, 21 February 2013 diff hist empty m Reference9:IQM Agent Help No edit summary
- 18:1418:14, 21 February 2013 diff hist empty Reference9:IQM Agent Help New page: Version 2.00 image:IQMIVR499.png image:IQMIVR500.png
- 18:1418:14, 21 February 2013 diff hist empty File:IQM500.png No edit summary current
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- 15:5815:58, 21 February 2013 diff hist empty m Reference9:IQM Server Setup No edit summary
15 February 2013
- 11:0111:01, 15 February 2013 diff hist empty m Howto:IQM CallBack requests No edit summary
- 09:4909:49, 15 February 2013 diff hist empty m Howto:IQM CallBack requests No edit summary
13 February 2013
- 18:0918:09, 13 February 2013 diff hist empty Howto:IQM CallBack requests New page: Some Call-Center (CC) handles a lot of mostly simple standard requests. For example Customer who request an appointment. During heavy traffic those requests “on top” of the normal wo...
- 17:3617:36, 13 February 2013 diff hist empty File:IQMIVR07.png No edit summary current
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11 February 2013
- 18:0718:07, 11 February 2013 diff hist empty m Reference9:IQM Agent Setup No edit summary
28 January 2013
- 17:5917:59, 28 January 2013 diff hist empty m Howto:Multiple Emergency Calls No edit summary current
- 17:5617:56, 28 January 2013 diff hist empty Howto:Multiple Emergency Calls New page: In the scenario there are one or several extensions being called in case of emergency. In emergency situations a simple procedure is an advantage, and therefore an emergency call should ...
21 January 2013
- 12:3612:36, 21 January 2013 diff hist empty m Howto:Innovaphone Desktop Display (iDD) No edit summary
- 12:3512:35, 21 January 2013 diff hist empty m Howto:Innovaphone Desktop Display (iDD) No edit summary
- 11:1911:19, 21 January 2013 diff hist empty m Howto:Innovaphone Desktop Display (iDD) No edit summary
29 November 2012
- 18:2118:21, 29 November 2012 diff hist empty m Howto:Routing incoming calls based on a PBX-Directory No edit summary
- 18:2018:20, 29 November 2012 diff hist empty m Howto:Routing incoming calls based on a PBX-Directory No edit summary
- 18:1918:19, 29 November 2012 diff hist empty m Howto:Routing incoming calls based on a PBX-Directory No edit summary
- 18:1818:18, 29 November 2012 diff hist empty m Howto:Routing incoming calls based on a PBX-Directory No edit summary
- 18:1218:12, 29 November 2012 diff hist empty m Howto:Routing incoming calls based on a PBX-Directory No edit summary
- 17:4917:49, 29 November 2012 diff hist empty Howto:Routing incoming calls based on a PBX-Directory A external call stored in the PBX directory is connected automatically to a defined extension.
2 November 2012
- 18:4918:49, 2 November 2012 diff hist empty m Howto:Ticketing No edit summary
- 17:2917:29, 2 November 2012 diff hist empty m Howto:Ticketing No edit summary
- 17:2617:26, 2 November 2012 diff hist empty Howto:Ticketing New page: '''Summary''' '''Howto Create a simple Ticketing System.''' Users of this solution are typically small companies with a very special, but logical request: calls should be recorded and a ...
- 17:2417:24, 2 November 2012 diff hist empty File:TSMS07.png No edit summary current
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19 September 2012
- 10:0210:02, 19 September 2012 diff hist empty m Reference9:Concept iQM QueueMonitor No edit summary
6 September 2012
- 10:0810:08, 6 September 2012 diff hist empty m Howto:IQM Agent Hot-desking No edit summary
5 September 2012
- 14:3514:35, 5 September 2012 diff hist empty m Howto:IQM Agent Hot-desking No edit summary
- 14:3514:35, 5 September 2012 diff hist empty File:IQM219.png No edit summary current
- 14:3114:31, 5 September 2012 diff hist empty Howto:IQM Agent Hot-desking No edit summary
- 14:2414:24, 5 September 2012 diff hist empty m Howto:IQM - Overview No edit summary
- 14:2414:24, 5 September 2012 diff hist empty m Howto:IQM Agent Hot-desking New page: This article describe how free seeding can be realized using iQM. “Free seeding” basically means that an Agent can work from any Phone. That is the simple interpretation. The extende...
- 11:2911:29, 5 September 2012 diff hist empty m Reference9:IQM Agent Setup No edit summary
4 September 2012
- 15:5915:59, 4 September 2012 diff hist empty m Howto:ClickToDial No edit summary
31 August 2012
- 12:4412:44, 31 August 2012 diff hist empty m Howto:IQM - Overview No edit summary
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30 August 2012
- 14:0714:07, 30 August 2012 diff hist empty m Howto:IQM - Overview No edit summary
29 August 2012
- 19:1419:14, 29 August 2012 diff hist empty m Howto:IQM - Overview No edit summary
- 19:0719:07, 29 August 2012 diff hist empty m Howto:IQM Active/Standby PBX No edit summary
- 19:0619:06, 29 August 2012 diff hist empty m Howto:IQM Active/Standby PBX No edit summary
- 19:0519:05, 29 August 2012 diff hist empty m Howto:IQM - Overview No edit summary
- 19:0419:04, 29 August 2012 diff hist empty Howto:IQM - Overview No edit summary
- 18:2018:20, 29 August 2012 diff hist empty m Howto:IQM - Setup and Localization No edit summary
27 August 2012
- 12:4312:43, 27 August 2012 diff hist empty m Reference9:Concept iQM QueueMonitor No edit summary
- 12:4212:42, 27 August 2012 diff hist empty m Reference9:Concept iQM QueueMonitor No edit summary
- 12:3912:39, 27 August 2012 diff hist empty Howto:IQM Statistical Excel Data for Agent and Queue New page: iQM can record statistical data for each Agent and general statistical data of the Waiting Queue. The Feature can be switched on or off. Once activated the data will be transmitted automa...
- 12:2412:24, 27 August 2012 diff hist empty File:IQM217.png No edit summary current
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- 12:1712:17, 27 August 2012 diff hist empty m Howto:IQM manipulative behaviors New page: This article describe some security features to control e prevent manipulation in a contact center. Note: Some of the described features are normal innovaphone PBX features and have nothi...
- 11:5611:56, 27 August 2012 diff hist empty File:IQM207.png No edit summary current
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- 11:5611:56, 27 August 2012 diff hist empty File:IQM216.png No edit summary current
- 11:5111:51, 27 August 2012 diff hist empty Howto:IQM Active/Standby PBX New page: iQM support Active Standby Scenarios. ==Applies To== This information applies to iQM version 1.65 or higher <!-- Keywords: iQM,queue monitor,monitor,queue,PBX-Queue,call center,contact...
- 11:4411:44, 27 August 2012 diff hist empty File:IQM206.png No edit summary current
- 11:3811:38, 27 August 2012 diff hist empty m Reference9:Concept iQM QueueMonitor No edit summary
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- 09:5309:53, 27 August 2012 diff hist empty m Reference9:IQM Server Setup No edit summary
1 August 2012
- 17:2217:22, 1 August 2012 diff hist empty m Howto:Grandstream GXP2010 SIP Phone New page: ==Applies To== This information applies to 3rd party SIP Phones <!-- Keywords: Grandstream SIP GXP2010 --> ===Problem Details=== Do not use in the PBX names with space. If for example ... current
12 July 2012
- 11:3511:35, 12 July 2012 diff hist empty m Reference9:IQM Server Setup No edit summary
- 11:3211:32, 12 July 2012 diff hist empty m Howto:IQM - Setup and Localization No edit summary
12 June 2012
- 17:0117:01, 12 June 2012 diff hist empty File:IQM109.png No edit summary current
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- 11:3411:34, 12 June 2012 diff hist empty m Reference9:IQM Agent Setup No edit summary
5 June 2012
- 15:3615:36, 5 June 2012 diff hist empty m Reference9:Concept iQM QueueMonitor No edit summary
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1 June 2012
- 15:0015:00, 1 June 2012 diff hist empty Howto:IQM Licensing New page: This article describes how the iQM licensing works. ==Applies To== This information applies to innovaphone PBX version 9 innovaphone Queuemonitor 1.50 innovaphone Queuemonitor client 1... current
31 May 2012
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- 11:5611:56, 31 May 2012 diff hist empty Howto:IQM Second Waiting Queue New page: A typical requirement even for small CC is to give a priority to a waiting queue, means handle calls of the second WQ just in certain situations, for example if in the own queue there are ...
29 May 2012
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28 May 2012
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25 May 2012
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24 May 2012
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- 08:3608:36, 24 May 2012 diff hist empty m Howto:IQM IP-Phones setup and iQM Phone Display features No edit summary
23 May 2012
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- 14:5614:56, 23 May 2012 diff hist empty Howto:IQM IP-Phones setup and iQM Phone Display features New page: This description explains and shows in the first section how Phones can display iQM data. The second section explains how a clever Agent Phone setup is done. ==Applies To== iQM server...
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22 May 2012
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18 May 2012
- 11:1811:18, 18 May 2012 diff hist empty Reference9:IQM Agent Setup New page: The parameters for the setup of the iQM Agent are configured here. iQM Version 1.42 Note: Agent setup is stored in a text file in the user directory of the PC. See Wiki article for more...
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16 May 2012
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11 May 2012
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10 May 2012
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8 May 2012
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- 17:0417:04, 8 May 2012 diff hist empty Howto:IQM - Overview New page: The innovaphone PBX-Queue Monitor (iQM) is an application to monitor a Waiting Queue (WQ) and agents in an innovaphone PBX. The application becomes more and more powerful and therefore e...
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19 April 2012
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30 March 2012
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29 March 2012
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28 March 2012
- 17:4917:49, 28 March 2012 diff hist empty m Howto:Configure the innovaphone Voicemail No edit summary
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28 February 2012
- 14:0814:08, 28 February 2012 diff hist empty Howto talk:Advice On Busy New page: Hi, You sould advoid the term "busy Advice" beacause jet used in relative article and for a different feature http://wiki.innovaphone.com/index.php?title=Howto:Busy_Advice Klaus current
15 February 2012
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14 February 2012
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- 13:2813:28, 14 February 2012 diff hist empty Howto:Additional call-ID information New page: Some customer has already a Call-ID (a “number”, could be for example a 2 digit ID or a longer customer number or similar) and the called operator (“agent” in case of a call center...
10 February 2012
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- 18:0618:06, 10 February 2012 diff hist empty Howto:IQM Dashboard New page: The iQM client can also operate as a board client to display graphical real-time information to the agent. Typically that information’s are displayed on large monitors or with an overh...
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10 January 2012
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29 December 2011
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28 December 2011
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- 15:1515:15, 28 December 2011 diff hist empty Howto:Servizio notte e messaggi audio (I) Howto:Servizio notte e messaggi audio (I) moved to Howto-localized:Servizio notte e messaggi audio (I) current
27 December 2011
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23 December 2011
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- 17:1217:12, 23 December 2011 diff hist empty Howto:Universal Track Recording Tool New page: In an innovaphone PBX a lot of voice prompts and messages are used. Most of them are delivered within the application (voicemail or xml), but for individual prompts it is necessary record ...
28 November 2011
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22 November 2011
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24 October 2011
- 17:1817:18, 24 October 2011 diff hist empty m Howto:Fault tolerance setup with three ISDN BRI lines No edit summary
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- 14:0214:02, 24 October 2011 diff hist empty m Howto:Fault tolerance setup with three ISDN BRI lines No edit summary
- 14:0014:00, 24 October 2011 diff hist empty m Howto:Fault tolerance setup with three ISDN BRI lines No edit summary
- 13:5913:59, 24 October 2011 diff hist empty Howto:Fault tolerance setup with three ISDN BRI lines New page: As know using IP800 ISDN fault tolerance scenario can be realized. This is possible because an IP800 has the possibility to switch two ISDN BRI liens to a standby PBX (Gateway) in case of ...
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19 October 2011
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18 October 2011
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13 October 2011
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3 October 2011
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30 September 2011
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26 September 2011
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13 September 2011
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9 September 2011
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6 September 2011
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31 August 2011
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29 August 2011
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20 July 2011
- 10:2710:27, 20 July 2011 diff hist empty m Howto:Check-In/Out with XML Script No edit summary
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18 July 2011
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15 July 2011
- 17:4217:42, 15 July 2011 diff hist empty m Howto:Check-In/Out with XML Script No edit summary
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- 17:3817:38, 15 July 2011 diff hist empty m Howto:Check-In/Out with XML Script No edit summary
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- 17:3717:37, 15 July 2011 diff hist empty m Howto:Check-In/Out with XML Script No edit summary
- 17:3517:35, 15 July 2011 diff hist empty Howto:Check-In/Out with XML Script New page: This article describes how an extension can switch on and of a filter for another extension. Being able to do this it is easy possible setup a feature common knows as “Check in/out” in...
4 July 2011
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30 June 2011
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29 June 2011
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21 April 2011
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14 April 2011
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1 April 2011
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