Reference13r2:Concept Hardware Rental: Difference between revisions
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* a hardware rental contract | * a hardware rental contract | ||
==Hardware Rental program and Payment method== | ==Hardware Rental program and Payment method== | ||
innovaphone uses iSC (innovaphone Service Credits) as a payment method for the flexible hardware rental program. The iSC are bound on a customer specific account. As soon as a hardware is activated for renting, the account balance starts decreasing, in function of the given hardware rental configuration. | innovaphone uses iSC (innovaphone Service Credits) as a payment method for the flexible hardware rental program. The iSC are bound on a customer specific account. As soon as a hardware is activated for renting, the account balance starts decreasing, in function of the given hardware rental configuration. | ||
* iSC can be ordered via the innovaphone sales channel and are managed through the myApps Platform. The delivery is realized in form of an activation key. Then iSC are loaded through the Devices App to a specific customer account. The customer account is logically connected to the [[Reference:My Innovaphone | My Innovaphone]]. The hardware rental however, are managed exclusively via the Devices App. | * iSC can be ordered via the innovaphone sales channel and are managed through the myApps Platform. The delivery is realized in form of an activation key. Then iSC are loaded through the Devices App to a specific customer account. The customer account is logically connected to the [[Reference:My Innovaphone | My Innovaphone]]. The hardware rental however, are managed exclusively via the Devices App. | ||
* iSC are not bound to a customer account. Existing iSC balances can therefore be used flexibly, by the same customer, to rent other licenses or services. | * iSC are not bound to a customer account. Existing iSC balances can therefore be used flexibly, by the same customer, to rent other licenses or services. | ||
* The rental program is operational, as long as a positive iSC balance is available on the customer account. The hardware rental | * The rental program is operational, as long as a positive iSC balance is available on the customer account. The hardware rental functionality stops immediately when the iSC balance becomes zero. A negative iSC balance is not accepted. | ||
====Hardware licenses==== | ====Hardware licenses==== | ||
* | * The licences for the hardware are part of the hardware rental. The hardware is fully licenced. | ||
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[[Remarks:]] | [[Remarks:]] | ||
* For license and balance changes, the Devices App must be online and have access to my.innovaphone.com! | * For license and balance changes, the Devices App must be online and have access to my.innovaphone.com! | ||
==Configuration== | ==Configuration== | ||
* open the devices app | * open the devices app | ||
[[image:devices.png]] | [[image:devices-app.png|thumb|upright=5.0|right|devices]] | ||
* select the right domain | * select the right domain | ||
[[image:devices-domain.png]] | [[image:devices-domain.png|thumb|upright=5.0|right|devices-domain]] | ||
* click on account | * click on account | ||
[[image:kundenkonto.png]] | [[image:kundenkonto.png|thumb|upright=5.0|right|kundenkonto]] | ||
* login with your my.innovaphone account | * login with your my.innovaphone account | ||
Revision as of 14:02, 1 March 2022
Applies To
This information's applies to
- innovaphone PBX from version 13r2 sr9
- App Platform version 13r2 sr9
Requirements
- innovaphone PBX version 13r2 sr9 or higher
- a running App Platform 13r2 sr9 and access to the Devices App
- a hardware rental contract
Hardware Rental program and Payment method
innovaphone uses iSC (innovaphone Service Credits) as a payment method for the flexible hardware rental program. The iSC are bound on a customer specific account. As soon as a hardware is activated for renting, the account balance starts decreasing, in function of the given hardware rental configuration.
- iSC can be ordered via the innovaphone sales channel and are managed through the myApps Platform. The delivery is realized in form of an activation key. Then iSC are loaded through the Devices App to a specific customer account. The customer account is logically connected to the My Innovaphone. The hardware rental however, are managed exclusively via the Devices App.
- iSC are not bound to a customer account. Existing iSC balances can therefore be used flexibly, by the same customer, to rent other licenses or services.
- The rental program is operational, as long as a positive iSC balance is available on the customer account. The hardware rental functionality stops immediately when the iSC balance becomes zero. A negative iSC balance is not accepted.
Hardware licenses
- The licences for the hardware are part of the hardware rental. The hardware is fully licenced.
Technical aspects
The rental duration is calculated on each license or balance change in the domain. Consequently, after each change in the configuration new licenses, with a new duration are transferred to the gateways and also stored in the Devices App itself. If the rental expires, the gateway reboots and the licenses are not operational anymore. The licenses are also transferred after each reconnect of a gateway to the Devices App.
Remarks: * For license and balance changes, the Devices App must be online and have access to my.innovaphone.com!
Configuration
- open the devices app
- select the right domain
- click on account
- login with your my.innovaphone account