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We work continuously on our documentation. If you are missing something please give us a short note to

Reference Articles

Apps/PbxManagerApps/PbxManager/AP CalendarApps/PbxManager/APs
Apps/PbxManager/TrunksApps/PbxManager/VoicemailApps/PbxManager/Waiting Queues
Apps/UsersAdminConcept App ContactsConcept App Fax
Concept App PhoneAppConcept App PlatformConcept App RCC
Concept App Service AppStoreConcept App Service CalendarConcept App Service Devices
Concept App Service EventsConcept App Service MessagesConcept App Service Recordings
Concept App Service ReportingConcept App Service Users
Concept App Service YealinkConcept App Services FilesConcept App Voicemail
Concept AppsConcept IP29-20
Concept Netlogon Windows AuthenticationConcept Number Adjustments (Dialing Location)
Concept Number Resolution and LDAPConcept Offline ProvisioningConcept Provisioning
Concept Reverse LookupConcept Soft ConferenceConcept Software Rental
Concept Talking to the v13 Application Platform using PHPConcept myAPPs Search in local-Outlook ContactsConcept myApps
Concept myApps Office IntegrationConcept myApps platform servicesConcept myPBX Toolbox
DECT2/Config/Phone BookGateway/GK/GWGateway/Interfaces
Gateway/Interfaces/Media PropertiesGateway/Interfaces/PhysicalGeneral/Devices-Registration
InstallInstall/Master with local App PlatformInstall/Upgrade the existing PBX
Install/Upgrade with external App PlatformInterfaces/ETH/LinkInterfaces/FXS/Signaling
LicensesMyApps CloudMyApps Cloud:FAQ
MyApps Cloud:Fax-ScenariosMyApps Cloud:InstallationOverview
PBX/Objects/ConferencePBX/Objects/Config Template
PBX/Objects/Edit ForksPBX/Objects/FaxPBX/Objects/Gateway
PBX/Objects/Trunk LinePBX/Objects/UserPBX/Objects/Visibility
Phone/User/DirectoriesPhone/User/PreferencesRelease Notes App Platform
Release Notes FirmwareRelease Notes SDKServices/HTTP/Client

HowTo Articles

V13 Access Voicemail FilesV13 Create a second VoicemailV13 Firewall Settings
V13 Firmware Upgrade V12r2 V13r1V13 HostingV13 Hosting - Central AP for multiple customers
V13 Hosting - Dedicated AP for every customerV13 Installation ScenariosV13 LDAP IP Phones Directory Services via Reverse Proxy
V13 MyApps Cloud - Configuration of a Standby from the master PBXV13 MyApps Cloud - Configuration of the OperatorV13 MyApps Cloud - Fax-App out of the myApps Cloud
V13 MyApps Cloud - Order ProcessV13 Provisioning of IP101/IP102V13 Restore an App Platform
V13 Running XML files


The PbxManager does not show AP Plugins from App Platform

The shared secret between AP-Object inside your PBX and the AP-Platform is not equal. Update the Password in the AP Object inside the PBX to the same value as your admin password of the AP-Platform.
If no password is configured the PBX Password will be used per default.

How LDAP Reverse Lookup and name resolution works in V13?

Check the new Concept for Number Resolution and LDAP in V13.

Can I still use the "old" softwarephone in V13?

Yes, the softwarephone can still be used in V13. For innovaphone myApps there is a new SoftphoneAPP that can be started within the launcher.

For remote environments (eg. MS Remote Desktop) you can use an classic SoftwarePhone with myApps and control your local SoftwarePhone via PhoneApp according to this concept.

Do I need innovaphone Reporting on the Linux Application Platform for the Call List for myPBX in V13?

No, there is no need for the innovaphone Reporting or Linux Application Platform to use myPBX in V13. You can use the App Service Reporting for the myPBX Call List.

Passwords with more then 15 characters

For reasons of compatibility, passwords with more than 15 characters cannot be used

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